Description
Position Summary:
We are seeking a weekend receptionist responsible for comprehensive guest service—from check-in to check-out—including reservation management and incident resolution.
Key Responsibilities:
1. Comprehensive guest service and reservation management.
2. Resolution of customer complaints and unforeseen incidents.
3. Billing management using the COMPAQ system.
Reception at HOTEL PARAISO
* Weekend position only, with fixed schedule from 3:00 PM to 7:00 AM on Saturdays and Sundays only
* Greet, assist, and serve guests from arrival until departure
* Welcome guests upon arrival
* Register guest check-in and check-out
* Issue room keys
* Handle reservations via telephone or email
* Generate invoices (COMPAQ)
* Respond to guest inquiries and requests
* Resolve guest complaints
* Manage and resolve unforeseen incidents, complaints, or requests
Work Schedule:
* Includes weekends
* Double shift
Education:
* Completed bachelor's degree (preferred)
Job Type: Full-time
Salary: $6,000.00 per month
Benefits:
* Complimentary uniforms
Work Location: On-site employment