Compostela Help Desk & IT Support Job Listings

Customer Solutions Assistant65095642561667120

Indeed

Customer Solutions Assistant

Sales City: NAYARIT Publication Date: Jan 15, 2026 Schedule: Monday to Friday, 8 AM to 5 PM; Saturday, 8 AM to 12 PM Description: **Customer Solutions Assistant** **Position Objective** Timely and appropriate handling of assigned Service Reports, through daily review of each Service Report to address the customer’s request using management tools, thereby providing a satisfactory response to the request made. **Job Functions or Activities.** Report on services entering Shipment Control, through daily review of shipment scans, supported by visit label and control information, via the CRM\-SOLUCIONA shipment management system, to assess and manage customer service, support, and attention. Providing feedback to operations regarding process deviations. Execute customer calls for shipments entered into Shipment Control, in a timely and appropriate manner, through the daily process of shipment coordination and customer calling, to assess and manage customer service, support, and attention. Providing feedback to operations regarding process deviations. Generate reports for shipments requiring them, through incident tracking for shipments according to operational cycle procedures, to notify and coordinate shipments as soon as possible. Requirements * Minimum Education: High School Diploma / Technical Degree. * Work Experience: More than 6 months. * Basic Office Software Knowledge. * Performance Indicator Tracking. What We Offer You * Competitive Salary * Variable Compensation Plan * Benefits Above Legal Requirements. * Career Development Plan Within the Company

Marco Antonio Cárdenas LB, Cuatro Milpas, 63170 Tepic, Nay., Mexico

Indeed

Accounting Assistant

**Profile:** * Gender: Unspecified. * Experience as an accounting assistant or administrative assistant. * Experience handling systems such as CONTPAQi and SAT. * Completed bachelor’s degree in Accounting or Administration. * Basic experience in tax accounting. **Responsibilities:** * Recording sales and revenue journal entries. * Bank reconciliations. * Preparing working papers for revenue. * Performing tasks assigned within the department. * Billing reconciliation. * Reviewing issued invoices. **Offer:** * Statutory benefits. * Job stability. * Fixed salary. * Schedule: Monday to Friday, 8:00 am to 5:00 pm; Saturdays, 8:00 am \- 3:00 pm Employment type: Full-time Salary: $10,000\.00 per month Application question(s): * How many years of experience do you have with systems such as CONTPAQi and SAP? Education: * Completed bachelor’s degree (Preferred) Experience: * Accounting assistant: 1 year (Preferred) Work location: On-site employment

Av Del Ejército 110, Fray Junípero Serra, 63169 Tepic, Nay., Mexico

$MXN 10,000/month

Team Leader, Housekeeping64843839248642122

Indeed

Team Leader, Housekeeping

Team Leader, Housekeeping (18137\) At One\&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. Woven seamlessly into the diverse, dramatic vistas of one of Mexico’s last tropical beachfront jungles in Riviera Nayarit, One\&Only Mandarina provides the perfect balance between chic treehouse seclusion and clifftop villas. The warm Mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion. About the Job. He or she is directly responsible for the correct operation and productivity of the housekeeping staff under his charge. He manager and directs daily tasks and activities to ensure the timely delivery of rooms, public areas, turndown services, according to higest quality standards, as well as reviewing the good condition and quality of the staff's work. AboutYou. * High school Diploma. * Minimum experience: 2 years in the position * Languages: Native or completely fluent Spanish (100%) and English (40\-50%) * General knowledge of hotel operations, beyond Housekeeping (e.g. Front Desk and Butler operations, Preventive Maintenance, Room Service operations, etc.). * Advanced knowledge of cleaning products, whites, polishers and pressure washers. * Knowledge and skills of supervising Housekeeper operations. * Ability to manage and carry out inventories. * Flexibility of schedule (morning and evening shifts during weekdays, weekends and holidays). * Additional skills and abilities: natural leadership skills, management and problem\-solving skills, decision\-making skills, critical thinking skills, proactivity, ease of speaking, high organizational skills, ability to work under high pressure, ability to work 10 hours or more in a work environment that involves physical activities. Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open\-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

XPM8+8M Monteón, Nayarit, Mexico

Indeed

Officer, Income Audit

Officer, Income Audit (18695\) At One\&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. Woven seamlessly into the diverse, dramatic vistas of one of Mexico’s last tropical beachfront jungles in Riviera Nayarit, One\&Only Mandarina provides the perfect balance between chic treehouse seclusion and clifftop villas. The warm Mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion. About the job. Responsible for the accuracy of accounting records for daily revenue and for ensuring that payment methods (cash, credit cards, or accounts receivable) are balanced on a daily basis. Must prepare a daily report on the hotel’s revenue performance. **Main Activities and Responsibilities** * Prepares the Daily Revenue Report. * Prepares the Daily Revenue Journal Entry. * Properly presents all supporting documents and generates reports daily and on time (Package Management). * Ensures that the Audit work has been carried out correctly. * Verifies all reports for accuracy of revenue and settlement in cash / credit cards / bank transfers. * Ensures that the City Ledger \& Guest Ledger are balanced. * Reviews room charges versus published rates and investigates any discrepancies. * Reviews and analyzes all revenue adjustments, guest refunds, Paid Outs, miscellaneous charges, and identifies anomalies. * Reviews and analyzes statistics related to occupied, available, and out\-of\-order rooms, as well as the number of diners in food and beverage outlets, and any additional statistics related to daily revenue auditing. * Reviews administrative calls to identify misuse and reports to the Department Manager. * Maintains an organized and secure filing system. * Ensures proper recording of local, state, and federal taxes related to lodging revenue. * Verifies that rooms charged as House Use or Complimentary have the proper authorization. * Performs surprise audits of Consumption Centers and General Cashier. * Guarantees confidentiality in all matters related to Audit and Cash activities. * Must be able to maintain good relationships with all Resort departments. * Prepares balance account reconciliations, supports and follows up on items over 30 days old. * Ensures compliance with all Resort policies and procedures (SOPs). * Performs any other task assigned by the Finance Manager, Director of Finance, or Resort General Manager. About you. * **Experience:** Minimum of 2 years in hotel accounting, preferably in a luxury or ultra\-luxury property. * **Education:** Bachelor’s degree. * **General Skills:** Must be able to perform duties with attention to detail, speed, and accuracy. Organize, prioritize, and follow up. Think clearly, remain calm, and solve problems using good judgment. Follow instructions closely, understand operational and financial needs, work closely with colleagues as part of a team. Work with minimal supervision, maintain confidentiality of associate, guest, and hotel information. * **Technical Skills:** In\-depth knowledge of accounting/hospitality operations. Ability to perform mathematical operations with units of measure including, but not limited to, percentages, dollars, cents, feet, inches, cups, pounds, and ounces. Ability to concentrate and maintain focus on tasks despite frequent stressful, emergency, critical, or unusual interruptions. Ability to memorize, recall, and quickly retrieve dates, names, times, and other data. Knowledge of systems such as Opera, Symphony, iScala, SpaSoft, etc. * **Language:** Must speak, read, and write in Spanish and English preferably. * **Physical Requirements:** Must be able to perform various physical movements in work areas, lift and move items, and remain seated for long periods of time. Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open\-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

XPM8+8M Monteón, Nayarit, Mexico

Indeed

Warehouse Assistant

**Position: Warehouse Assistant** **Location:** Tepic, Nayarit **Schedule:** Monday to Saturday 9am to 7pm and Saturdays from 9am to 2pm **Type of position:** Full time **Job Description** We are looking for a responsible, organized, and positive **Warehouse Assistant** to join our team. The individual will be in charge of handling merchandise, inventory control, and supporting daily warehouse operations. **Requirements** * **Education:** Completed high school or equivalent. * **Basic computer skills:** Computer proficiency and ability to learn internal systems. * **Adequate physical condition:** Ability to lift, move, and arrange merchandise. * **Organization and discipline:** Maintain order and follow established procedures. * **Ability to work under pressure** and in dynamic environments. * **Age:** 20 to 35 years old. * **Desirable:** Previous experience in warehouse, logistics, or inventory management. **Responsibilities** * **Receive, count, and organize merchandise** according to warehouse procedures. * **Clean and maintain the work area** to ensure a safe and orderly space. * **Record inventory entries, exits, and transfers** in the system used for inventory control. * **Assemble and prepare orders** requested by various internal departments. * **Conduct periodic inventories** of souvenirs and available items. * **Prepare reports and communicate** with the warehouse supervisor regarding movements, shortages, or incidents. **We Offer** * Statutory benefits * Job stability * Timely payment * Uniforms * Positive work environment

Av Del Ejército 110, Fray Junípero Serra, 63169 Tepic, Nay., Mexico

Indeed

Electrician I

**Additional Information** **Job Number**25169538 **Job Category**Engineering \& Facilities **Location**Siari a Ritz\-Carlton Reserve, Carretera Federal 200 Tepic\-Puerto Vallarta Km 88 300 Col., Municipio de Compostela, Nayarit, Mexico, 63720 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, fixtures, and accessories using hand and power tools. Inspect and diagnose malfunctioning of tools, equipment, systems, devices, and electrical components. Connect wires to circuit breakers, transformers, or other components. Use testing devices such as ohmmeters, voltmeters, or oscilloscopes. Test batteries in generators, emergency lighting, etc. Plan the layout and installation of electrical wiring, equipment, and accessories according to job specifications, current National Electrical Code, and local codes. Read and follow blueprints and schematics. Respond to repair requests and perform preventive maintenance on tools, equipment, and appliances. Maintain proper maintenance inventory and request parts and supplies. Comply with all company and safety policies and procedures, report any maintenance issues, safety hazards, accidents, or injuries, complete safety training and obtain certifications, and store flammable materials safely. Maintain confidentiality of proprietary information and protect company assets. Greet and acknowledge all guests according to company standards, anticipate their service needs and respond accordingly, assist persons with disabilities, and thank guests with genuine appreciation. Foster and maintain positive working relationships with others and listen and respond appropriately to concerns of other employees. Communicate with others using clear and professional language and prepare and review information in various formats accurately and completely. Grasp, turn, and manipulate objects of different sizes and weights, requiring fine motor skills and hand\-eye coordination. Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance. Perform other reasonable job duties requested by supervisors. DESIRABLE SKILLS Education: Diploma issued by a technical, trade, or vocational school. Relevant Work Experience: At least 2 years of relevant work experience. Supervisory Experience: Supervisory experience is not required. REQUIRED SKILLS License or Certification: Valid driver's license *At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates' backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* With more than 100 award-winning hotels worldwide, the ladies and gentlemen of The Ritz\-Carlton create experiences so exceptional that guests remember them long after they have left. We want to attract the best hospitality professionals in the world to create lasting memories, as we believe everyone succeeds when empowered to be creative, kind, and compassionate. Every day, we set the standards for exceptional and personalized luxury service around the world and take pride in delivering excellence in guest care and comfort. Your role will be to ensure that The Ritz\-Carlton's "Gold Standards" are fulfilled with kindness and attention every day. The Gold Standards are the foundation of The Ritz\-Carlton, guiding us to make each day better than the last. Thanks to this foundation and the belief that our culture drives success, The Ritz Carlton has earned the reputation as a world-leading brand in the luxury hotel industry. As part of the team, you will learn and apply the Gold Standards, including the Employee Promise, Service Creed, and Values. In addition, we promise to provide you with the opportunity to be proud of the work you do and your team. By joining The Ritz\-Carlton, you join a portfolio of brands with Marriott International. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part of** an incredible global team, and **you will become** your best self.

2QRG+H8 Piedra Bola, Nay., Mexico

Electromechanical Technician64235238207875126

Indeed

Electromechanical Technician

**Additional Information** **Job Number**25169554 **Job Category**Engineering \& Facilities **Location**Siari a Ritz\-Carlton Reserve, Carretera Federal 200 Tepic\-Puerto Vallarta Km 88 300 Col., Municipio de Compostela, Nayarit, Mexico, 63720 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Respond and attend to guest repair requests. Communicate with guests/clients to resolve maintenance issues. Perform preventive maintenance on kitchen tools and equipment and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machinery. Transport equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all general service disconnect switches for buildings. Maintain a maintenance inventory and request parts and supplies as necessary. Communicate daily activities and problems to employees on other shifts using appropriate communication programs and standards. Demonstrate knowledge or basic aptitude to acquire knowledge in the following categories: air conditioning and refrigeration, electricity, mechanics, plumbing, pneumatic/electronic systems and controls, carpentry and finishing, kitchen equipment, vehicles, energy conservation, and general building management. Perform surface preparation and painting, minor drywall and wood repairs, replacement of light bulbs and air conditioner filters, and thorough cleaning of paint or repair areas. Test, diagnose malfunctions, and perform basic repairs on all types of equipment, plumbing (e.g., unclogging toilets and drains), electrical components including lamps, cosmetic fixtures, extension cords, vacuum cleaners, internet devices, replacing switches and outlets, and other guest room items. Program televisions and perform general engineering-related maintenance and inventory tasks. Use the lockout/tagout system before performing maintenance work. Perform repairs on indoor and outdoor gardens as well as outdoor garden irrigation systems. Demonstrate basic computer operation skills, including inputting schedules into the air control system and changing temperatures. Comply with all company safety policies and procedures; report maintenance issues, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure that both uniform and personal appearance are neat and professional; maintain property information privacy and protect company assets. Greet and acknowledge all guests according to company standards, anticipate and respond to guest service needs, assist people with disabilities, and thank guests with genuine appreciation. Ensure compliance with quality expectations and standards. Foster and maintain positive working relationships with others, support the team in achieving common goals, and listen and respond appropriately to other employees' concerns. Speak to others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing 50 pounds (4.5 kg) or less without assistance, as well as lift heavier weights or perform tasks involving movement without assistance. Climb up and down stairs, service ramps, or ladders. Reach above the head and below the knees, including bending, twisting the waist, pulling, and leaning. Enter and locate job-related information using computers. Perform other reasonable job duties as requested. DESIRABLE SKILLS Education: High school diploma or equivalent certificate from a General Educational Development (GED) program or vocational/technical training certificate preferred. Related Work Experience: Experience in general maintenance, interior and exterior surface preparation, and painting. Hotel engineering/maintenance experience is valued. Supervisory Experience: Supervisory experience is not required. REQUIRED SKILLS License or Certification: Valid driver's license *At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates' backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* With more than 100 award-winning hotels worldwide, the ladies and gentlemen of The Ritz\-Carlton create such exceptional experiences that guests remember long after they have left. We aim to attract the best professionals in the hospitality industry to create lasting memories, as we believe everyone succeeds when empowered to be creative, kind, and compassionate. Every day, we set the standards for exceptional and special luxury service around the world and take pride in delivering excellence in guest care and comfort. Your role will be to ensure that The Ritz\-Carlton's “Gold Standards” are fulfilled with kindness and attention every day. The Gold Standards are the foundation of The Ritz\-Carlton, guiding us to make each day better than the last. Thanks to this foundation and the belief that our culture drives success, The Ritz-Carlton has earned its reputation as a world-leading brand in the luxury hotel sector. As part of the team, you will learn and practice the Gold Standards, including the Employee Promise, Service Credo, and Values. Additionally, we promise to provide you with the opportunity to be proud of the work you do and your team. By joining The Ritz\-Carlton, you join a portfolio of brands with Marriott International. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part** of an incredible global team, and **you will become** your best self.

2QRG+H8 Piedra Bola, Nay., Mexico