Indeed
On-site IT Support Operations Coordinator
Job Summary:
On-site IT Service Center Coordinator/Administrator to supervise operations, manage engineers, and handle user requirements.
Key Highlights:
1. Continuous supervision of IT operations
2. User requirement handling and follow-up
3. Professional development within an established technology team
A technology-sector company with over 30 years in the market invites you to join its outstanding team as:
ON-SITE IT SERVICE CENTER COORDINATOR/ADMINISTRATOR
JOB PURPOSE:
1. Maintain continuous supervision of operations to monitor on-site engineers’ activities across the state, as well as service centers under their responsibility.
2. Handle user requirements.
3. Monitor incident, requirement, and problem registration performance.
4. Track incidents generated by customers.
5. Track warranties and equipment shipments.
6. Track and report expenses or travel allowances.
WE OFFER:
Base salary: $12,600 MXN per month (gross).
Statutory benefits from day one.
100% IMSS contributions.
Training and professional development.
Working hours: Monday to Friday, 09:00–19:00 hrs.
Location: TEPIC/NAYARIT (willingness to travel within the state required).
REQUIRED PROFILE:
Education: University-level Technical Degree, Bachelor’s Degree, or Engineering in Computer Science or related field (full academic certificate, degree title, and/or professional license). MANDATORY REQUIREMENT.
Experience: Preferably 3 years performing similar functions previously described (team leader for technology engineers and government-sector clients). Training: Ticket management and tracking; Hardware technical support for computing and printing equipment; Operating system technical support (Windows, Linux); Software technical support (MS Office, email). Skills: Personnel supervision, teamwork, problem solving, customer service, effective and efficient communication, commitment, cooperation, and integrity.
JOIN THIS OUTSTANDING TEAM!
“Our company is committed to promoting equality and non-discrimination; therefore, HIV testing or pregnancy tests will never be requested as a condition for hiring, retention, or promotion. All individuals, regardless of origin, gender, age, sexual orientation, or any other personal characteristic, have equal opportunity to join our team.”
Employment type: Full-time, indefinite-term contract
Salary: $12,600.00 per month
Benefits:
* Free uniforms
Workplace: On-site employment

Av Del Ejército 110, Fray Junípero Serra, 63169 Tepic, Nay., Mexico
$MXN 12,600/year