### **Information** Type of Contract:**Indefinite** Category: **Systems Administration** Education:**Bachelor's Degree**### **Description** **We are looking for our next Systems Coordinator at Bernardi Café!** If you are passionate about technology and continuous improvement, have a service-oriented mindset, and want to be part of a growing Chihuahua-based company, this opportunity is for you. **Main Responsibilities** * Manage equipment and software (computers, printers, software, and licenses). * Ensure information security (protect data, backups, access control, and prevent risks). * Organize and keep company catalogs and data up to date (products, prices, users, etc.). * Provide technical support to branches and offices to resolve issues promptly. * Maintain network and internet connectivity across all branches. * Supervise and configure the point-of-sale (POS) system used in stores. * Ensure backups and recovery plans are in place to prevent loss of critical information. * Coordinate with technology and service providers (internet, software, cameras, etc.). * Implement technological improvements and projects that support business operations (openings, new systems). * Train staff on proper use of systems and software. * Manage and provide support for the company's VoIP telephony, ensuring correct extension configuration, call quality across branches, and coordination with service providers. * Supervise and ensure the proper functioning of audio systems and display screens in branches, guaranteeing correct playback of menu videos and background music. * Coordinate content updates and provide remote support in case of failures. * Perform preventive and corrective maintenance on servers, both at corporate and branch locations, verifying backups and availability. * Manage institutional email accounts, including user setup, removal, configuration, and user support. **Personal Competencies:** * Customer service orientation: assist branches and offices patiently and clearly. * Clear communication: explain technical topics in practical terms. * Organization and discipline: manage pending tasks, inventories, and backups effectively. * Problem-solving skills: quickly address issues and prevent recurrence. * Trustworthiness and ethics: handle sensitive information responsibly. * Proactivity: suggest improvements, not just fix problems.