TELEPHONE COLLECTOR

Description

Job Summary: Responsible for making telephone calls to provide information, follow up with customers, promote services and products, resolve inquiries, and record information in internal systems. Key Highlights: 1. Commitment and proactivity in telephone management 2. Teamwork and quality in customer service 3. Functions focused on debt recovery and customer support Job Offer TELEPHONE COLLECTOR Location: Chihuahua, Chihuahua Company: ROGACULIACAN Posted on May 12, 2026 Valid until June 12, 2026 accessible\_forward We welcome persons with disabilities Net Monthly Salary $12,000\.00 Apply Reference Number: 21132586 Description RESPONSIBLE FOR MAKING TELEPHONE CALLS TO PROVIDE INFORMATION, FOLLOW UP WITH CUSTOMERS, PROMOTE SERVICES OR PRODUCTS, RESOLVE INQUIRIES, AND RECORD INFORMATION IN INTERNAL SYSTEMS. Requirements * Required education level: Junior high school / technical junior high school * Experience: 6 months \- 1 year as a TELEPHONE COLLECTOR * Knowledge(s) and tool(s): + CRM SYSTEM OR MANAGEMENT SOFTWARE EXPERIENCE (PREFERRED). + COMPUTER AND BASIC OFFICE SOFTWARE USAGE (WORD, EXCEL). + CLEAR SPEECH AND EFFECTIVE COMMUNICATION. + SALES, COLLECTION, OR CUSTOMER SERVICE TECHNIQUES (AS APPLICABLE) * Language(s): + None * Skill(s) and competency(ies): + Teamwork + Commitment + Proactivity + Work quality * Candidate availability: + No travel required Schedule Some days Full-time 06:00 \- 14:00 Schedule clarification: SCHEDULE: 9:00 AM TO 5:00 PM, 11:00 AM TO 7:00 PM, 30 MINUTES FOR LUNCH. Functions and activities * MEET DEBT RECOVERY TARGETS. * MAKE CALLS TO CUSTOMERS TO REMIND THEM OF PAYMENTS. * NEGOTIATE PAYMENT ALTERNATIVES WITH CUSTOMERS. RECORD INTERACTIONS IN SYSTEM OR LOGBOOK. * REFER SPECIAL CASES TO THE APPROPRIATE DEPARTMENT. * ADDRESS INQUIRIES REGARDING BALANCES, PAYMENT DATES, AND ACCOUNT STATUS. UPDATE CUSTOMER DATA. * FOLLOW UP ON OVERDUE ACCOUNTS AND PAYMENT PROMISES. The company offers * STATUTORY BENEFITS. * PRODUCTIVITY BONUS. * FUNERAL EXPENSE SERVICE. * SAVINGS FUND. * COMMISSIONS. * TRANSPORTATION. * LIFE INSURANCE. * INDEFINITE-TERM CONTRACT Recruitment process * Recruitment process start date: May 12, 2026 * Recruitment process duration: 4 Weeks