Operations and Services Coordinator

Description

Position Summary: We are seeking an Operations and Services Coordinator to ensure the receipt, storage, and delivery of materials with a focus on customer satisfaction. Key Highlights: 1. Coordination of yard and warehouse for efficient material flow 2. Supervision of operational equipment and inventory control 3. Focus on industrial safety and customer service At **Kalisch Acero**, a national leader in the steel industry, we seek an **Operations and Services Coordinator** to ensure proper receipt, storage, and delivery of materials, always prioritizing **customer satisfaction**. ### **Main Responsibilities** * Coordinate yard and warehouse activities, ensuring efficient loading and unloading of materials. * Supervise operational staff: drivers, forklift operators, and warehouse assistants. * Control physical inventories, report shortages, and ensure warehouse organization. * Verify that deliveries meet expected timelines, weights, and quality standards. * Comply with **industrial safety, order, and cleanliness (5S)** standards. * Address and resolve customer incidents or complaints jointly with the commercial department. * Promote a safe, collaborative, and service-oriented work environment. ### **Functional Competencies** * Operational planning and organization. * Inventory control and warehouse management. * Leadership and management of operational personnel. * Effective communication and teamwork. * Adherence to safety and quality standards. * Results orientation and customer service focus. ### **Key Behaviors** * Organization and consistent follow-up. * Service attitude and orientation toward internal and external customers. * Responsibility, initiative, and discipline. ### **Requirements** * Education: High school diploma or completed technical program (preferably incomplete or completed degree in Industrial Engineering or related field). * Experience: Minimum **2 years coordinating yard, warehouse, or logistics operations**, with personnel under supervision. * Knowledge of forklift operation, inventory management, material control, and industrial safety. * Basic Office skills (Excel, email, reporting). ### **We Offer** * Competitive salary \+ benefits exceeding legal requirements. * Savings fund, food vouchers, and additional benefits.