Floor Manager

Description

Job Summary: We are seeking an experienced service leader to supervise floor operations, lead teams, and ensure excellent customer service in a dynamic environment. Key Highlights: 1. Team leadership in service and floor operations 2. Expertise in customer service and complaint handling 3. Conflict resolution and decision-making **Floor Manager** * Schedule: Monday to Sunday with one day off. * Evening shift: 2:30 p.m. to 10:30 p.m. * Salary: $3,250 \+ weekly tips. * Position available only at: ***Plaza Cumbres Branch.*** **Requirements** * Minimum 2–3 years of experience in a similar role (Floor Manager, Waiter Captain, or Service Supervisor). * Proven experience leading service teams (waitstaff, hosts, runners). * Expertise in customer service and complaint handling with a solution-oriented approach. * Knowledge of service standards, protocols, and customer experience. * Experience supervising floor service (timing, quality, presentation). * Cash handling, cash audits, and basic sales control. * Knowledge of reservation management and table assignment. * Effective coordination with kitchen staff to ensure timely dish delivery. * Ability to work under pressure during demanding operational hours. * Leadership, decision-making, and conflict resolution skills. * Organization, discipline, and results orientation. * Excellent appearance and service attitude. * Flexible availability. * Reliable transportation. * Age 23–25 years or older. **Mandatory:** * Submission of an updated CV with photograph. * Verifiable professional references. **Branch location via Google Maps:** https://share.google/9Crqofi71ls2HKQrT If this position interests you, please **share your CV** via WhatsApp or email to proceed with the hiring process. **Contact us and schedule your interview:** https://wa.me/5216145100003 rrhh.supersalads@gmail.com We look forward to hearing from you! Salary: Starting at $3,250\.00 per week Benefits: * Educational support * Salary increases * Employee discount * Company parking * Medical expense insurance * Discounted cafeteria service Application Question(s): * Have you held similar positions in other restaurants? Workplace: On-site employment