We are a financial institution dedicated to disbursing individual microloans through voucher distributors who launch their own businesses with us to generate additional income. Our goal is to develop our credit distributors into sustainable and profitable businesses. We commenced operations in 2012. We are seeking a Collection Supervisor. PROFILE: 30 YEARS OF AGE OR OLDER **GENDER:** NO PREFERENCE **FORMAL EDUCATION:** COMPLETED BACHELOR’S DEGREE IN LAW (DIPLOMA AND LICENSE) **MARITAL STATUS:** NO PREFERENCE **REQUIRED EXPERIENCE:** MINIMUM 3 YEARS IN A SIMILAR POSITION **CORE COMPETENCIES:** PORTFOLIO ANALYSIS, MANAGEMENT AND CONTROL OF ASSETS, FIELD COLLECTION, ZONING, PERSONNEL MANAGEMENT, AND COLLECTION STRATEGIES **SKILLS:** ANALYTICAL CAPABILITY, INTERPERSONAL RELATIONS, CONFLICT MANAGEMENT, LEADERSHIP, NEGOTIATION, WORKING UNDER PRESSURE, AND DECISION-MAKING **SPECIFICATIONS:** AVAILABILITY TO TRAVEL, AVAILABILITY TO RELOCATE, AND FLEXIBLE WORK HOURS Responsibilities · Maintain an updated and complete roster of collection agents and lawyers · Develop and implement collection recovery strategies · Assign portfolios to collection agents · Analyze and review portfolios with collection agents · Assign daily collection targets to the team of collection agents · Conduct portfolio analysis · Review work plans with the Legal Department · Recover and safeguard assets · Recruit and train newly hired staff · Manage human resources and work tools for collection agents · Prepare and supervise weekly schedules · Monitor and ensure compliance with the number of collection activities performed and their effectiveness · Hold meetings with branch managers to maintain communication regarding the performance of each location · Conduct on-site coaching for at least 50% of staff monthly · Provide personalized follow-up for underperforming staff · Perform daily monitoring of mobile collection activities conducted by agents WE OFFER: BIWEEKLY BASE SALARY EXCELLENT BIWEEKLY COMMISSION STRUCTURE WORK TOOLS GASOLINE ALLOWANCE PER DIEM VEHICLE Employment Type: Full-time, Indefinite Term Salary: $18,000.00 – $20,000.00 per month Benefits: * Company-provided automobile * Savings fund * Eligibility for indefinite-term contract * Employee referral program * Medical expense insurance * Major medical expense insurance * Life insurance * Company-provided mobile phone * Complimentary uniforms * Grocery vouchers Experience: * Collection Strategies: 3 years (Mandatory) * Similar Position: 3 years (Mandatory) * Extrajudicial Recovery of Delinquent Portfolios: 3 years (Mandatory) * Personnel Management (Collection Agents): 3 years (Mandatory) Work Location: On-site employment