Engineering / Operations / GPS Technical Support JOB OBJECTIVE Implement, support, monitor, and ensure the proper functioning of GPS tracking systems, sensors, and Satellite Logistics platforms, guaranteeing availability, accuracy, customer service, and operational continuity. IDEAL CANDIDATE PROFILE Education Engineering or technical degree in: Systems Electronics Telecommunications Mechatronics Computer Science Courses or certifications in: GPS / telemetry / IoT (desirable) Basic networking Automotive installations (plus) REQUIRED EXPERIENCE Minimum 2 years in: Installation and configuration of vehicle GPS Technical support for tracking platforms Fault diagnosis (hardware, signal, platform) Technical customer support Field and remote work Desirable experience in: Fleets Heavy transport Sensors (fuel, temperature, door opening) Platform types: Zeek Wialon Navixy Traccar Proprietary platforms MAIN RESPONSIBILITIES GPS Implementation Installation of GPS devices: Light vehicles Heavy transport Machinery Installation of sensors: Fuel Temperature Doors Panic button Functional testing and installation reporting Platform and Monitoring Unit registration on platform Configuration of: Alerts Geofences Reports Validation of GPS and GSM signal Preventive fault monitoring Technical Support Handling GPS-related tickets Diagnosis of: Signal loss Location errors Sensor failures Coordination with field technicians Clear communication with customers (non-technical) Documentation Installation reports Service logs Incident history Billing support and service validation TOOLS TO MASTER Software GPS platform (Zeek or others) Excel (basic–intermediate) WhatsApp Business / corporate email CRM / ticketing system Odoo (desirable) Technical Knowledge GPS and GSM operation Automotive electrical diagrams Ignition types 12V / 24V power supply CAN (basic, desirable) Multimeter usage KEY COMPETENCIES (CRITICAL FOR LS) High accountability Attention to detail Organization and documentation Ability to solve problems under pressure Clear communication with customers Operational discipline Teamwork THIS PROFILE IS NOT FOR YOU IF: You dislike field work You do not document your work You do not follow processes You get frustrated with customers You do not understand the responsibility associated with a failed GPS system ADDED VALUE (PLUS) Experience in monitoring centers Knowledge of advanced sensors Experience managing large fleets Ability to train customers Job type: Full-time Salary: $21,000.00 – $24,000.00 per month Benefits: * Free uniforms Workplace: On-site employment