Description
Position Summary:
Support store operations in sales, merchandise organization, and customer service to achieve operational and commercial metrics.
Key Responsibilities:
1. Organize merchandise and implement planograms
2. Provide customer service and process transactions at the cash register
3. Be part of a team that values dedication and growth
Provide floor-level operational support in the store by executing operational processes related to sales, merchandise organization, and customer service as established by AutoZone, collaborating effectively to meet the assigned store’s operational and commercial metrics.
* Organize merchandise on the sales floor, in overstock areas, and in delivery trucks, adhering to applicable merchandising guidelines.
* Implement correct planograms;
* Scan merchandise to fulfill inventory counts;
* Perform proper front-facing and labeling to classify merchandise, and participate in opening and closing tasks as well as cleaning activities on the sales floor to ensure accurate merchandise organization and optimal store presentation.
* Provide customer service by addressing inquiries regarding product location, specific product type information, function, and pricing to deliver excellent service reflected in point-of-sale transaction closures; handle customer phone calls to clarify questions about specific products or orders.
* Accurately execute cash register transactions using cash or credit/debit cards, and process returns in compliance with the store’s cash handling policy to ensure effective payment collection and sales transaction closure.
* High school diploma or equivalent
* Prior experience as a warehouse associate, cashier, or general assistant.
* Customer service experience preferred.
AutoZone Mexico is the leading distributor of automotive parts and accessories in the Americas. In Mexico, we operate more than 800 stores; two distribution centers; a Store Support Center (SSC) located in Monterrey, Mexico; and a Business and Technology Store Support Center (BTSSC) located in Chihuahua. We employ over 16,000 AutoZoners nationwide.
Our customer-centric culture and commitment to going above and beyond define our identity—for both our customers and our AutoZoners. Working at AutoZone means joining a team that values dedication, teamwork, and growth. Whether you’re helping customers or developing your professional career, we provide the tools and support you need to succeed and advance your future.
AutoZone and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered for employment based on their skills and competencies, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected category.