Description
Job Summary:
Execute check-in and check-out processes according to standards, ensuring an impeccable and personalized service experience while handling requests with courtesy and professionalism.
Key Highlights:
1. Impeccable and personalized service experience in every interaction.
2. Anticipation of expectations for exceptional service.
3. 100% completion of daily tasks and reports.
Correctly execute check\-in and check\-out processes according to brand standards, ensuring an impeccable and personalized service experience in every interaction. Handle all guest requests and needs with courtesy, empathy, and professionalism, anticipating their expectations to deliver exceptional service.
Timely completion of all assigned reports and tasks on the checklist, ensuring accuracy and 100% completion of daily activities.}
RESPONSIBILITIES:
* Pending account reconciliations for guest accounts are completed.
* No discrepancies exist across any systems, including room status, rates, and no-shows.
* All departmental accounts and financial information are balanced, enabling date close.
* Night audit reports are prepared and distributed.
* Manual or non-automated backups are performed.
Requirements
* Minimum education: High school diploma \- General Baccalaureate
* 1 year of experience
* Languages: English
* Age: between 18 and 40 years old
* Knowledge: Systems analysis, Reporting
We Offer:
\- 10% Grocery Vouchers
\- 1 meal per shift
Salary: $12,000\.00 per month
Benefits:
* Free parking
Work Location: On-site employment