Job Summary: We are seeking a Computer and Telephony Equipment Repair Technician with a passion for customer service to provide technical support to Apple users and promote additional services. Key Highlights: 1. Opportunity to obtain Apple Certified Macintosh Technician certification 2. Professional development and job stability 3. Benefits exceeding legal requirements and performance-based bonuses **At MacStore, Apple’s #1 distributor, we are looking for:** ### **Computer and Telephony Equipment Repair Technician for the following location: MACSTORE MASARYK/POLANCO** **Profile:** * Completed high school diploma / technical degree. * Minimum 1 year of experience in computer and telephony repair. * Passion for customer service and support. * Residency near the work location. **Responsibilities:** * Provide Level 1 and Level 2 technical support to Apple users. * Deliver personalized assistance and issue resolution. * Track completed service requests. * Promote and sell additional services. * Meet performance metrics and key indicators. **We Offer:** * Base monthly salary of $9,900.00 gross. * Apple Certified Macintosh Technician certification. * Benefits and perks exceeding legal requirements. * Monthly food voucher. * Profit-sharing (approximately 3 months’ worth). * Salary increase at the fourth month. * Life insurance. * Savings fund. * Punctuality bonus. * Commissions ranging from 9% to 20% of the total amount for services rendered. * Bonus for achieving performance indicators. * 100% IMSS contributions. * Direct and indefinite-term employment contract. * Job stability and professional development. * **Rotating schedule Monday through Sunday, with one weekday off: 11:00 am–8:00 pm and 12:00 pm–9:00 pm** If you are interested and meet the above profile, apply through this channel and we will contact you shortly.