Semi-Senior Training Analyst

Description

**Semi-Senior Training Analyst** At Mercado Libre, we are democratizing commerce and financial services to transform the lives of people across Latin America. Join us in this mission! Our Fintech business offers, at a regional scale, an integrated value proposition aimed at democratizing financial services and meeting the needs of over 60 million people who use our solutions. We provide an online platform that enables merchants to collect payments from electronic sales conducted both within and outside Mercado Libre, as well as a QR code system and Point-of-Sale (POS) devices to collect payments from physical-world sales. Thus, we empower millions of merchants, entrepreneurs, and professionals to securely process their transactions through more than 50 payment methods across Latin America. Additionally, we offer free access to a digital account, enabling users to pay, send and receive money, generate returns, and operate with cards for purchases or cash withdrawals. Through Mercado Crédito, we provide credit solutions to meet the needs of people using our services and to help boost the businesses of those selling on our platform. **We have a challenge for those who:** * Embody entrepreneurial energy: driven by curiosity, never giving up, and focused on surpassing their own limits. * Give their utmost because they enjoy working with commitment and dedication. * Embrace change as opportunity and learn from their mistakes. * Prioritize excellence and execution in everything they do. * Promote a healthy work environment, contributing joy and fun. * Know how to build alongside others and enjoy teamwork. Imagine leading challenging, dynamic, and innovative projects and **being responsible for:** * Ensuring the execution of training strategies and programs focused on improvement and automation for Mercado Libre’s Distribution Center operations. * Facilitating cross-departmental collaboration to conduct internal process audits, thereby optimizing operations. * Conducting analysis and tracking the implementation of improvement processes, identifying intervention needs through training. * Planning, organizing, and executing training programs derived from improvement and quality strategies, and leading and analyzing metrics and indicators related to learning effectiveness. * Supporting the identification of training, development, and continuous improvement needs for process equipment, and collaborating on change management strategies across teams. **Requirements:** * Knowledge of logistics center operations. * Alignment with cultural principles, advanced proficiency in Google Sheets, group management skills, intermediate-to-advanced level. * Extensive experience in data and indicator analysis. * Ability to reconcile files in Sheets, analyze flight hours, training, annual productivity analysis, charts, and man-hour analysis. **We offer you:** * The opportunity to join an entrepreneurial company where we love thinking big and long-term. * A chance to take ownership of your professional development in an environment rich in opportunities, learning, growth, expansion, and challenging projects. * Collaboration and knowledge-sharing with top-tier professionals and specialists. * An excellent work environment, equipped with everything needed for an outstanding experience.