Position Summary: We are seeking a service and repair technician with experience in computer and telecommunications equipment maintenance to serve customers and manage warranties. Key Highlights: 1. Leader in Apple product and service distribution in Latin America 2. Apple device repair at both software and hardware levels 3. Customer service and consultation on Apple product configuration MacStore is the leader in Apple product and service distribution in Latin America. (APR Apple Premium Reseller). Join the best team and make a difference in your professional life. Location: Dakota 95\-Local R\-03, Nápoles, Benito Juárez, 03810 Ciudad de México, CDMXWe offer: * Salary: $9,900 monthly gross * Benefits exceeding statutory requirements. * Performance bonuses. * Punctuality bonus. * Salary increase at the fourth month ($11,000 monthly base) * Savings fund. * Commission scheme for services ranging from 9% to 20% * Grocery vouchers * Savings fund. * Job stability. * Direct employment with MacStore. * Working hours: Monday through Sunday, with one weekday day off. (11 AM–8 PM or 12 PM–9 PM) Requirements * Completed technical high school diploma or engineering degree in progress * Experience in computer and telecommunications equipment maintenance and repair at both software and hardware levels * Service-oriented attitude. * Responsible. * Flexible availability. Responsibilities: * Customer service at the service counter * Repair of computer and mobile telecommunication devices (iPad, Laptops, iPhone) * Operation of service and warranty platform. * Monitoring customer service processes and follow-up. * Warranty tracking and handling. * Consultation on Apple device usage and configuration. If you are interested and meet the profile, apply through this channel and we will contact you shortly!!