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Technical Support Engineer
MXN 14,290/year
Indeed
Full-time
Onsite
No experience limit
No degree limit
Etna 104, Los Alpes, Álvaro Obregón, 01010 Ciudad de México, CDMX, Mexico
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Description

**Job Objective:** Provide rapid and effective technical solutions to users, maintaining clear and professional communication to ensure the proper functioning of the company’s systems and equipment. **Required Knowledge:** * Preventive and corrective maintenance of computer equipment. * Installation and maintenance of email services. * Proficiency in operating systems such as Windows, Linux, and Microsoft cloud solutions. * Experience with IP telephony and digital intercom systems. * Basic knowledge of network communication tools (Telnet, Ping, etc.). **Main Responsibilities:** * Effectively diagnose and resolve technical incidents. * Determine when an issue must be escalated to second-level support or specialized teams such as networking, servers, or databases. * Document technical details of each incident to facilitate resolution and subsequent analysis. * Implement minor configuration changes for users, such as permission adjustments or installation of authorized software. **We Offer:** * **Gross Salary:** $14,290.40 * **Working Hours:** Monday to Friday * **Statutory Benefits** * **Location:** 5-minute walk from Barranca del Muerto Metro Station **Apply through this channel or send your CV via WhatsApp to 5636151477. We will be happy to answer any questions you may have.** *At Ventura, we foster a work environment grounded in an inclusive, diverse, and supportive organizational culture; therefore, throughout the selection, recruitment, hiring, retention, and development processes, we guarantee a discrimination-free environment and equal opportunity at all times.* *Ventura is committed to acting objectively and with integrity in all its transactions, in accordance with applicable laws and regulations.* Employment Type: Full-time Salary: $14,100.00 – $14,290.00 per month Workplace: On-site

Source:  indeed View original post
Juan García
Indeed · HR

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Indeed
Juan García
Indeed · HR
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