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Job Summary: We are seeking a Computer and Telephony Equipment Repair Technician with a passion for customer service to join the MacStore team and provide support to Apple users. Key Highlights: 1. Technical training and professional experience with Apple products 2. Job stability and professional development 3. Apple Certified Macintosh Technician certification MacStore is the leading distributor of Apple products and services in Latin America. (APR Apple Premium Reseller). Join the best team and make a difference in your professional life. At MacStore, you will receive the technical training required for your position and gain lifelong experience. **We are looking for:** **Computer and Telephony Equipment Repair Technician for the MACSTORE MIDTOWN branch** **Profile:** * Completed high school diploma / technical degree. * Minimum 1 year of experience in computer and telephony repair. * Passion for customer service and support. * Residence near the work location. **Responsibilities:** * Provide first- and second-level support to Apple users. * Deliver personalized service and issue resolution. * Track completed services. * Promote and sell additional services. * Meet performance metrics and KPIs. **We offer:** * Base monthly salary of $9,900\.00 gross. * Apple Certified Macintosh Technician certification. * Benefits and perks exceeding legal requirements. * Monthly food voucher. * Profit-sharing (approximately 3 months). * Salary increase at the fourth month. * Life insurance. * Savings fund. * Punctuality bonus. * Commissions ranging from 9% to 20% of the total amount for services performed. * Bonus for achieving KPIs. * 100% IMSS contributions. * Direct, indefinite-term employment. * Job stability and professional development. * Rotating schedule from Monday to Sunday, with one weekday off: 11:00 am to 8:00 pm and 12:00 pm to 9:00 pm. If you are interested and meet the profile requirements, apply through this channel and we will contact you shortly.
