*This job posting is from the Talenteca.com job board* ### **Job opening at ENCANTO MÉXICO in Lerma, State of Mexico** **Job Description:** Assist with activities related to return management, goods tracking, case analysis, and customer service. **Main Responsibilities** * Assist in tracking **reverse logistics** processes (returns, warranties) * Support incident analysis and resolution of cases. * Assist in recording movements and evidence in internal systems. * Provide **customer service** via email, chat, or phone regarding returns or clarifications. * Manage the returns database. **Schedule:** Monday to Friday, 9:00 AM to 6:00 PM **Economic support:** Weekly, based on hours worked **Benefits:** * Academic support * Flexible schedules * Option for an indefinite-term contract **Required Education Level:** Higher education – currently enrolled **Required Experience Level:** Interns **Departmental Function:** Logistics / Transportation **Industry:** Wholesale trade / Wholesaler *This job posting is from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=693846f55600003300c86c98&source=indeed*