Systems Technician

Description

Job Summary: We are seeking a Systems Technician to ensure the proper functioning of computer systems and provide assistance to internal users, with responsibilities in technical support and infrastructure maintenance. Key Highlights: 1. Key role in maintaining and improving technological infrastructure. 2. Opportunity to contribute to customer support and project tracking. 3. Work focused on the operational efficiency of data and voice networks. We are looking for a **Systems Technician** with skills in technical support, equipment maintenance, and technological infrastructure. The selected candidate will be responsible for ensuring the proper functioning of computer systems and providing assistance to internal users. **Working Hours:** Monday to Friday, 9:00 AM to 7:00 PM, plus Saturday on-call duty **Responsibilities:** * Contribute to improved customer support by responding to reports promptly and accurately. * Track infrastructure projects. * Ensure proper operation of data and voice networks. * Perform maintenance on vertical network connections. * Maintain orderly arrangement of network cabinets. * Ensure control over communication sites. * Continuously improve infrastructure-related processes. * Prepare daily, weekly, and monthly infrastructure reports. * Ensure network equipment runs updated firmware. * Conduct preventive maintenance on infrastructure equipment. **Requirements:** * Technical degree in Systems, Computer Science, or related fields (Engineering degree preferred) * Minimum 3 years of experience. * Knowledge of networking, equipment maintenance, Windows, and Office. * Strong communication and teamwork skills. * Immediate availability. **Technical Knowledge:** * LAN and WAN networks. * Network protocols and security. * Network segmentation. * Switch configuration. * Wi-Fi network configuration and monitoring. * Access controls. * Internet service monitoring. * Structured cabling. * Dedicated links. * VPN configuration. * IP, analog, and digital telephony. * Inventory management. * Windows server and CCTV system administration. **Skills:** * Analytical and problem-solving abilities. * Service-oriented attitude. * Sense of urgency. * Technical problem resolution both on-site and remotely. **We Offer:** * Monthly salary of $17,100 \+ $1,900 monthly bonus * Statutory and above-statutory benefits. * Medical services, gym, entertainment room, massage room, etc. * Transportation service. * Grocery vouchers. * Savings fund. * Subsidized cafeteria. Employment Type: Full-time Salary: $16,000\.00 \- $17,000\.00 per month Benefits: * Salary increases * Transportation assistance or service * Savings fund * Company parking * Employee referral program * Cafeteria service * Gym service * Grocery vouchers Work Location: On-site employment