Sales Support Coordinator

Description

Job Summary: We are seeking a committed Sales Support Coordinator with strong leadership skills to oversee technical support and call center operations, ensuring goal attainment and operational efficiency. Key Highlights: 1. Key leadership role to coordinate technical support and call center 2. Focus on customer retention strategies and sales target achievement 3. Leadership, training, and team motivation At Gas del Trópico, we are looking for a dedicated professional with strong leadership capabilities to fill the position of **Sales Support Coordinator**. This role is critical for coordinating and supervising technical support and call center activities, ensuring sales target compliance, operational efficiency, and effective personnel management. **Requirements:** * **Minimum 3 years of relevant work experience.** * **Personnel management experience** * **Education:** Bachelor’s degree in Economics/Administration or Computer Systems Engineering (must possess official degree certificate and professional license). * Leadership, strategic planning, and results-oriented skills. * Ability to work under pressure and make impactful operational and commercial decisions. **Work Location:** Juchitán, Oaxaca. ***RESPONSIBILITIES***. * Monitor customer retention and canceled account recovery strategies * Monitor remote supply strategies * Ensure call center services contribute effectively to achieving sales budgets. * Lead, train, motivate, and evaluate the technical support and call center teams. * Supervise technical support staff activities. ***WE OFFER***. * Monthly gross salary of $ 15,000\.00 * Weekly payment * Monthly bonus * Benefits exceeding statutory requirements. * Continuous training. * Complimentary uniforms * IMSS and Infonavit coverage * Life insurance * Fonacot * Profit-sharing * Savings fund * Career growth opportunities * Laptop and mobile phone ***REQUIREMENTS***. * Minimum age of 25 years * Gender: Unrestricted * Advanced CRM and ERP system proficiency * MS Office expertise (especially Excel for reporting) * Minimum 3\-5 years of experience in commercial support, sales, customer service, or commercial administration roles * Bachelor’s degree in Economics/Administration or Computer Systems Engineering (must possess official degree certificate and professional license) * Residence in Juchitán *Join our great team—submit your CV through this channel*