**QUALITAS is seeking a Collections Supervisor in Picacho-Ajusco-Tlalpan, Mexico City** ------------------------------------------------------------------------------------------- Would you like to join the leading company in automotive insurance? We’re Looking for Talent! **Collections Supervisor*****(AJUSCO)*** Quálitas: We Insure Cars, We Care for People **Responsibilities:** * Execute collection strategies, ensuring completion of activities, evaluating team performance, and implementing training programs for staff under supervision to achieve established objectives. * Prepare weekly productivity reports for the department, reporting service levels and inventories of clarifications and pending items to management, to monitor team performance and identify opportunities for improvement and enhanced efficiency. * Perform monthly and annual accounting closings, preparing reports on the status of financial and tax information submissions from branch offices, validating and monitoring the balance of the collections bridge account. * Develop departmental process manuals, designing workflows and automating processes. * Ensure cash reconciliation reports and financial and tax information from branch offices remain up-to-date per Institutional Policy, maintaining internal communication with relevant departments. * Conduct monthly team-building activities, effective and assertive communication initiatives, and continuous improvement efforts, including biweekly recurring meetings and workshops explaining various scenarios and real-life examples of collection-related incidents, to increase team productivity, quality, and efficiency. **We Offer:** * Base Salary of $24,000 Gross * Statutory and above-statutory benefits (Social Security, 30-day Christmas bonus, Savings Fund, Profit Sharing, gym partnerships, academic scholarships, internal university, among others). * 100% payroll processing. * Direct employment with the company. * Psychological support for employees. * Career development plan. * Schedule: Monday to Friday, 8:30 AM to 6:30 PM **Requirements:** * Education: \*ONLY\* Bachelor’s Degree in Accounting or Public Accounting * Knowledge of Basic Accounting and Excel (assessment required) * Experience as a Collections Analyst or Collections Supervisor (preferred) * Availability to attend an in-person interview * Clean Credit Bureau Report Work Location: Carretera Picacho-Ajusco 236, Jardines en la Montaña, Tlalpan, 14210 Mexico City, CDMX **Desired Education Level:** Bachelor’s Degree — Completed **Desired Experience Level:** Mid-Level **Departmental Function:** Accounting / Finance **Industry:** Insurance / Insurance Company **Skills:** * Accountants * Collections Supervisor * Clean Credit Report *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694c19a65300003e00be8260&source=indeed*