BACK OFFICE - SALES

Description

Job Summary: Different Technologies SAPI de CV is seeking a Sender Support Agent to manage sender availability on the Infobip platform, ensuring active lines for Marketing and Collections campaigns. Key Highlights: 1. Part of the financial revolution at Plata Card 2. Transforming people's relationship with their money 3. Ensuring sender management and availability on Infobip **Different Technologies SAPI de CV is seeking a BACK OFFICE \- SALES position in Valle Centro \- Benito Juárez, Ciudad de México** ------------------------------------------------------------------------------------------------------------------ **Join Plata Card and become part of the financial revolution transforming Mexico!** At Plata Card, we transform people's relationship with their money. We are a high-impact financial platform that combines technology, agility, and purpose to make finance more accessible, user-friendly, and trustworthy for everyone. **What will you do as a Sender Support Agent?** Ensure sender management and availability on the Infobip platform, guaranteeing active lines for Marketing and Collections campaigns, and preventing channel blocks (e.g., WhatsApp and SMS) through sound operational practices. **Job Responsibilities:** **Sender Registration:** Timely and accurate registration of senders on the Infobip platform. **Compliance Monitoring:** Ensure sufficient senders are available to execute Marketing and Collections campaigns, meeting required timelines. **SIM Card Management:** Receiving, inventorying, and safeguarding SIM cards for campaign use. **Operational Tracking and Reporting:** Maintain up-to-date status tracking of senders, SIM cards, and process progress via internal tracking reports. **Technical Issue Detection and Escalation:** Promptly identify potential issues on the Infobip platform and escalate them to the relevant technical team for resolution. **Working Hours:** Monday to Friday **:** 9:00 am to 6:00 pm; and one Saturday per month **Work Location:** Av. Insurgentes Sur, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX (Metrobús Col. del Valle) **Required Education Level:** Bachelor’s degree or higher \- completed **Required Experience Level:** Mid-level **Departmental Function:** Commercial / Sales **Industry:** Financial Services *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69c6c57035000031000873eb\&source\=indeed