**Objective:** Ensure customer service to brokers, aligning with established goals, through proper management of service channels, tracking tools, and consultations with the coordination team, in order to effectively serve brokers and internal departments. **Experience and knowledge in:** 1. Customer Service 2. Self-Management of Continuous Learning 3. Excel (Basic) *Desirable:* 1. Knowledge and use of customer service chat and call platforms. 2. Fluent verbal communication for customer interaction. 3. Teamwork **Years of experience:** No experience required; 6 months preferred. **Work modality:** On-site work, based in Mexico City (CDMX). **Benefits:** * Family Major Medical Expense Insurance * Life Insurance * Savings Fund * Savings Box * Grocery Vouchers * Vacation Bonus, Year-End Bonus, and Vacation Days * Profit-Sharing Bonus * Performance Bonus * Among other additional benefits **\*To apply, please enter your complete information in UPPERCASE\***