If you enjoy helping people and creating memorable experiences, Audiotech is looking for you. Join our team in the position of **Customer Experience Assistant** and be part of transforming lives by supporting those who want to hear the world around them better. **What are we looking for?** **General Requirements:** * **Education:** High school diploma (minimum). * **Age:** 25 years and older. * **Experience:** Minimum of 2 years in customer service. * **Appearance:** Professional. **Essential Requirements:** * **Documentation:** Proof of tax status. * **Verifiable Experience:** Employment references will be checked. **Knowledge and Skills:** * **Organization and multitasking:** Coordinate appointments, follow-ups, and documentation without compromising service quality. * **Customer service and experience protocols:** Best practices for receiving, guiding, and accompanying patients during their visit. * **Audiology products and services:** Basic knowledge of hearing aids, accessories, and fitting processes. (Prior training provided) **What will you do on a daily basis?** * **Assist patients and visitors:** Receive, guide, and provide clear information about products and services. * **Ensure a positive branch experience:** Monitor that the space is welcoming, answer questions, and proactively address customer needs. * **Support in hearing aid fittings:** Assist specialists in preparing devices and explaining basic care instructions to patients. **Work Location:** María Ahumada de Gómez 372, Campestre, Infraestructura Urbana Plaza Colima, 28975 Colima, Col. **What do we offer?** * **Salary:** $9,000.00 net monthly pesos. * **Productivity Bonus:** 1,500.00 monthly pesos * **Benefits:** As mandated by law. * **Additional Benefits:** Agreements and discounts at various businesses. * **Working Hours:** **Monday to Saturday from 09:00 to 19:00 hrs** **We want to meet you!** If you are passionate about helping others and want to join a team that transforms lives, **Audiotech has a place for you**. Apply today and become part of our success story!