E-commerce Assistant

Description

Position Summary: We are seeking an e-commerce specialist to manage orders, provide customer service, issue invoices, and monitor marketplace listings, applying both technical and soft skills. Key Highlights: 1. End-to-end e-commerce order and operations management 2. Marketplace management (Amazon, Mercado Libre) 3. Customer service on digital platforms Responsibilities: * Processing and managing e\-commerce orders * Managing marketplaces (Amazon, Mercado Libre, etc.) * Handling customers on digital platforms (messages, inquiries, complaints) * Printing and managing shipping labels * Tracking shipments and order statuses * Recording and controlling sales in systems * Preparing purchase orders * Invoicing on digital platforms * Monitoring marketplace listings * Basic CRM or sales system usage * Excel proficiency (basic/intermediate) * Using digital tools and sales platforms **TECHNICAL SKILLS:** * Processing and managing e\-commerce orders * Managing marketplaces (Amazon, Mercado Libre, etc.) * Handling customers on digital platforms (messages, inquiries, complaints) * Printing and managing shipping labels * Tracking shipments and order statuses * Recording and controlling sales in systems * Preparing purchase orders * Invoicing on digital platforms * Monitoring marketplace listings * Basic CRM or sales system usage * Excel proficiency (basic/intermediate) * Using digital tools and sales platforms **SOFT SKILLS:** * Organization and orderliness * Attention to detail * Responsibility * Proactivity * Effective communication * Customer orientation * Problem solving * Teamwork **EDUCATION:** Bachelor's degree in International Business, Marketing, or Commercial Relations. **EXPERIENCE:** 6 months to 2 years in areas such as e\-commerce, digital sales, customer service, or order operations Working Hours: Monday to Friday, 8 AM to 5 PM / Saturday, 8 AM to 2 PM Base monthly salary \+ bonus Salary: $9,500\.00 \- $11,000\.00 per month Work Location: On-site employment