Job Summary: GRUPO SIM is seeking a Technical Support Assistant for customer service in telecommunications, focused on resolving inquiries and providing technological guidance. Key Highlights: 1. Direct customer service at physical location 2. Resolution of inquiries and guidance on technological products and services 3. Passion for technology and willingness to learn **GRUPO SIM is seeking a Technical Support Assistant in Vall Del Mirador – Montemorelos, Nuevo León** ----------------------------------------------------------------------------------------------- **We are hiring!** **Position: Customer service for telephone technical support.** Are you passionate about interacting with people and delivering solutions? Join our team! **IMMEDIATE HIRING!** * **Location:** Galerías Valle Oriente Shopping Center * **Schedule:** Monday to Sunday (1 day off per week). * Shifts: 10:30 am – 7:30 pm // 11:00 am – 8:00 pm // 12:00 pm – 9:00 pm **We offer:** * **Executive 1:** Base salary $12,000 net monthly + $5,000 monthly bonus based on performance metrics. * **Executive 2:** Base salary $13,000 net monthly + $1,000 transportation allowance. * Immediate statutory benefits * IMSS + Vacation, year-end bonus, and vacation premium * Career growth * Training * Biweekly payment **Responsibilities:** * Direct customer service at physical location. * Resolution of inquiries and guidance on technological products and services. * Basic handling of electronic devices (mobile phones, tablets, accessories, etc.). * Data entry into system and follow-up on requests. **Requirements:** * Minimum education: High school diploma * Passion for technology and willingness to learn. **If you meet the requirements and are interested in joining an innovative and growing company,** **We invite you to become part of our team!** **Desired education level:** Basic **Desired experience level:** Interns **Departmental function:** Customer service **Industry:** Telecommunications **Skills:** * Responsible * Ethical * Professional *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6994cdf934000040001fb0a2&source=indeed