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Tech Support Engineer
Indeed
Full-time
Onsite
No experience limit
No degree limit
Isabel La Católica 5, Centro Histórico de la Ciudad de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
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Job Summary: We are looking for creative and visionary individuals to optimize inventory, configure and support equipment, manage licenses, and improve technological standards in a dynamic environment. Key Highlights: 1. Transforming corporate finance in Latin America 2. Solving interesting, high-impact challenges 3. Building innovative solutions in a fast-changing environment 🚀 **Why work at Xepelin?** Xepelin is transforming corporate finance in Latin America with a *suite* of products that automate financial management and facilitate access to liquidity. With the goal of becoming the digital CFO for every business, it has developed financial technology that impacts the entire business ecosystem. Thanks to the *data* gathered from the interaction of over 1M companies within its *network*, Xepelin has built a business intelligence system that provides visibility into financial indicators and risk assessments of collaborating networks—helping make decisions faster and safer. **Our Principles: How do we operate?** 🎯 We put our customers at the center ✨ We believe and inspire 🦱‍💼 We act as owners 🏅 We lead by example 🏆 We challenge ourselves to win 🧠 We take intelligent risks 🤖 We harness the power of technology **What are we looking for?** At Xepelin, we’re seeking creative and visionary individuals who think outside the box to join our team. If you’re passionate about solving interesting, high-impact challenges and want to be part of a dynamic environment transforming the financial industry, this opportunity is for you! If you’re motivated by the challenge of building innovative solutions in a fast-changing environment, we want to meet you. Join us—let’s grow together! ### **Key Responsibilities** * Optimize inventory of supplies and forecast purchases of various technological or computing items in coordination with the Recruiting and Accounting teams. * Configure, maintain, and provide support for company-issued equipment. * Manage and track work licenses. * Provide support to various departments, prioritizing simplicity and reliability, acting as the communication link between the IT department and the rest of the company. * Continuously seek to improve development standards, tools used, and implemented processes. ### **What do you need to shine?** * Knowledge of Windows, macOS, and Android operating system administration (Mandatory); * Familiarity with remote software administration tools (e.g., JumpCloud, AnyDesk, etc.); * Basic understanding of network administration and operation; * Excellent communication and comprehension skills to deliver optimal solutions. * Basic hardware knowledge. * Basic programming language knowledge or scripting skills for automation; * Knowledge of and experience managing SLAs for response times; * Proficiency with productivity software (e.g., Jira, Slack, Notion). #LI-MS1**Our Benefits:** 🌴 **Xepelin Balance** **Vacations:** 15 business days. For each year completed at Xepelin, you receive one additional vacation day. **Balance days:** 10 extra flexible days per year, to enjoy however you wish. **Flexible Benefits:** Flexible points in your local currency each month to spend on whatever you choose. **Xepelin Fun:** Xepelin-funded social activities to have fun together. 🚀 **Xepelin Performance & Career** **Training Platforms:** Partnerships with top platforms such as Reforge, Udemy, and DataCamp. **Welcome Kit:** Everything you need to start your journey at Xepelin 😊 🤝 **Xepelin Cares** **Health Coverage:** Health agreements with quality providers or reimbursements, depending on your country of residence. **Postnatal Leave:** An additional week of postnatal leave. We care about your time with family and loved ones! **Marriage Plus:** Take your plans to the next level—with a gift card and an extension of your legal marriage leave by two extra days, courtesy of Xepelin. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Source:  indeed View original post
Juan García
Indeed · HR

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Indeed
Juan García
Indeed · HR
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