**Join a talented team of collaborators at CONTECON Manzanillo.** **CREATING CONNECTION** **Together, We Connect and Move Mexico!** **Job Objective:** Timely serve customers to ensure proper attention and resolution of issues and problems arising from the company’s commercial operations. **Job Profile:** **Academic Qualifications:** Bachelor’s degree in International Trade and Customs, Business Administration, Accounting, or a related field. **Work Experience:** 1–2 years of experience in Customer Service, Logistics, and/or Commercial Departments within the port sector—mandatory. **Skills:** * Prompt and effective resolution of customer issues * Follow-up and effective communication via any channel—telephone, chat, email, etc. * * **Technical Knowledge:** * English (70% spoken, written, and reading proficiency) * Knowledge of maritime and port operations. * Conflict and crisis resolution.