We are seeking an Overdue Collections Manager for our office in Tlajomulco. In this role, you will be responsible for managing and recovering overdue payments, ensuring debt recovery while maintaining positive customer relationships. Your ability to communicate effectively and resolve issues will be key to success in this position. As an Overdue Collections Manager, your daily responsibilities will include tracking overdue accounts, planning and executing recovery strategies, and maintaining accurate records of all interactions and outcomes. You will be part of a dedicated team focused on improving the efficiency of our collections operations and upholding high standards of customer service. Prior experience in collections—particularly debt recovery—is required. The ability to work under pressure and meticulous attention to process tracking are essential. Additionally, strong effective communication and conflict resolution skills are fundamental for this role. A valid motorcycle license is mandatory. If you have a proactive approach and a positive attitude, and are seeking an opportunity to grow within a dynamic environment, this position could be ideal for you. Join our team and contribute to excellence in overdue collections management. This job posting targets candidates with proven experience and a clear commitment to excellence in collections. If you believe you possess the required qualifications, this is your opportunity to make a meaningful impact on our team.