




The Salesforce Solution Architect acts as a bridge between business stakeholders and technical teams, ensuring that Salesforce solutions align with product/business goals and strategies. This role focuses on designing end\-to\-end solutions, leveraging Salesforce capabilities, and optimizing business processes. The Solution Architect provides thought leadership, drives best practices, and ensures project success by delivering functional and scalable Salesforce solutions. **Essential Duties \& Responsibilities**: * Engage with product/business stakeholders to gather requirements, understand workflow and processes, and identify challenges. * Design Salesforce solutions that meet business needs while adhering to Salesforce best practices and scalability considerations. * Create detailed solution designs, including system architecture diagrams, data flow models, and process workflows. * Collaborate with technical architects, developers, and project managers to ensure alignment between functional requirements and technical execution. * Lead discovery workshops and document use cases, user stories, and acceptance criteria. * Provide guidance on Salesforce configurations, declarative development, and customizations. * Ensure solutions integrate seamlessly with third\-party systems and enterprise platforms. * Conduct solution reviews and ensure quality assurance in the usability phase of product development. * Stay informed on Salesforce releases and new features, advising stakeholders on their potential impact and value. * Support change management and user training efforts for new Salesforce capability implementations. **Requirements \& Skills:** * **6\+ years of experience in Salesforce solution design and implementation.** * Proven experience delivering **scalable and effective Salesforce solutions** across various business domains. * Experience with multiple **Salesforce clouds** (e.g., **Sales, Service, Experience and Tableau/CRM Analytics**). * Familiarity with **Salesforce AI capabilities** such as **Einstein Discovery, Salesforce Copilot, and Agent Force.** * Strong knowledge of **Salesforce platform capabilities**, **d****eclarative tools, and customization options.** * Excellent communication and presentation skills, with the ability to translate technical concepts into business terms. * Expertise in **business process mapping and optimization**. * Familiarity with **data migration, security models, and integration patterns**. * Ability to lead cross\-functional teams and manage client relationships effectively. **Education:** * Bachelor's degree in Business, Information Technology, or a related field. **Certifications:** * Salesforce Certified Solution Architect (preferred). * Salesforce Administrator and Salesforce Advanced Administrator (required). * Salesforce Certified Application Architect or System Architect (beneficial).


