300 Other in Jalisco lowest at $2080.0+

Customer Support/Operations Generalist - Entry64751845988865120

Indeed

Customer Support/Operations Generalist - Entry

**Responsibilities** -------------------- Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Resolves customer inquiries and complaints fairly and effectively. Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. Recommends and implements programs to support customer needs. Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of Disciplines. **Qualifications** ------------------ Entry. Performs routine assignments in the discipline or function. Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts. Develops competence by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Works with direct supervision. Impact of work is primarily within own organization.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Manager, Software Test Engineering64347823482114121

Indeed

Manager, Software Test Engineering

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! **Position Overview** This position is responsible for Software Test Manger leading software test activities throughout the Software Development Lifecycle for new product development and sustenance initiatives. This includes ensuring that the software test process and methodologies are compliant with applicable standards, regulations and software test guidance for medical devices. This role will interface with other Insulet departments (e.g. Software Development, System Engineering, Hardware team, Manufacturing, Quality assurance and Regulatory Affairs) as well as other external parties on issues related to product development, launch and product support. The ability to effectively communicate software test design development, applicable regulations, optimize the verification process, and ensure ambiguities and conflicting requirements are resolved are critical to the success of the position. This position also includes direct reports. **Responsibilities** * Manage the software testing team and ensure Software verification is conducted in accordance with the FDA standards to deliver high quality software. * Manage a team of 4\-8 software application Manual/SDET test engineers. * Mange Design Control and Software Test initiatives to develop appropriate Design History File documents for FDA Class II and Class III medical devices. * Responsible for the generation, review and approval of design control documentation with primary focus on software test deliverables. * Collaborate with Project Management to support and optimize the schedules. * Support software development teams on the validation of software tools. * Work with software, hardware, user experience, marketing, manufacturing, and quality assurance on generation, documentation, verification and validation of requirements. * Lead the creation of necessary documentation to comply with regulatory requirements and industry best practices. * Establish and maintain software test programs, processes, procedures and controls to ensure compliance with FDA regulations and established standards such as IEC 62304\. * Ensures compliance to IEC 62304, and FDA Guidance on Software Contained in a 510(k) Submission. * Provide guidance and participate in software development activities including design and code reviews, requirements analysis and tracing, defect tracking and configuration management, review requirements, specifications, product design documents, validation protocols, test plans, test cases, and other documentation as required and provide timely feedback. * Applies a good working knowledge of Software Development Life Cycle (IEC 62304\), Design Controls (ISO 13485\) and other regulatory requirements and agencies as it relates to software test activities in software development. * Work closely with the software development team to identify improvements. * Influence the requirements definition and software design to maximize testability. * Oversee and influence development of test objects to meet needs of protocol. * Develop and extend protocols and plans as device features evolve. * Participate in product design reviews. * Represent software test in the core team meetings. * Creating and executing test plans, test designs and test cases and generating test reports. * Creating and updating Trace matrices between requirements and Tests. * Work with the scrum Master and product owners to prioritize or deprioritize the backlog. * Keep track of the Testing board and tools inventory for the team. * Performs other duties as required. **Required Leadership/Interpersonal Skills \& Behaviors** * Self\-motivated * Proactive * Quick learner * Mentor * Ability to represent the team cross functionally. * Generate metrics for the team as required. **Required Skills and Competencies** * Effective verbal and written communication skills. * Working knowledge of software testing tools. * Able to communicate at multiple levels of an organization. * Deep knowledge of software testing (Manual, Automation and code Inspection) * Software test group experience strongly preferred. * Strong written, verbal, interpersonal and presentation skills **Education and Experience** * BS in Software Engineering, Computer Science or similar field; 6\-8 years hands on experience in software testing in regulated industry and/or equivalent combination of education and experience. * **Overall 10\+ years experience in Software testing and Experience of 5 years being the Software Test Manager.** * Thorough understanding of software test principles, practices and metrics as well as software development and testing best practices that foster high quality software. * Hands on experience using modern software development and software test tools. * Proven record developing and executing software test protocols for complex medical devices. * Familiarity with IEC 62304, ISO 14971, FDA regulations and international standards applicable to medical device software development, verification and validation a plus. * Experience working with products from the prototype through 510(k)/ISO clearance and commercialization is preferred. **Additional Information** NOTE: This position is eligible for hybrid working arrangements (requires on\-site work from an Insulet office at least 1x/week; may work remotely other days). \#LI\-Hybrid

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Indeed

Sales Representative

**Company Description** **CREATIVITY IS OUR SUPERPOWER.** It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. **Job Description** * Maintenance of information bases and KPI's dashboards. * Business analysis generation. * Distributions and suggested orders. * Management of annual customer booking. * Development of monthly supply needs (forecasting). * Communication and attention to assigned customer needs. * Follow up on required inventory reservations, allocations and customer deliveries. * Delivery of executive summaries of business status. * Development of presentations for business follow\-up meetings (internal and external). **Qualifications** * 2 years of experience in the commercial and/or consumer industry. * Basic knowledge of account management, sales techniques and strategies, and commercial indicators. * Inventory management Tolerance to frustration and control of work under pressure. * Accountability * Advanced Office (Excel) * Basic Knowledge in Tableau * Intermediate\-Advanced English **Additional Information** **Our Approach to Flexible Work:** We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in\-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter. **Who We Are** Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher\-Price, American Girl, Thomas \& Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential. Mattel’s award\-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more. Visit us at https //jobs.mattel.com and https //www.instagram.com/Mattel Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Constitución 132, Centro, 99250 Valparaíso, Zac., Mexico

Negotiable Salary

Indeed

Subcontractor

Country/Region: MX Requisition ID: 30578 Work Model: Hybrid Position Type: Contract Salary Range: Location: MEXICO CUST SITE **Title:** **Subcontractor** ============================ Description: **Area(s) of responsibility** ----------------------------- * Developing, configuring, and customizing the ServiceNow platform to fit business requirements. * Support architectural changes, integrations, and new module implementation. * Monitor platform performance and provide recommendations * Debugging and fixing technical problems * Customize and enhance the platform to meet business requirements, ensuring usability and accessibility.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Senior Manager, Payroll Operations - LATAM/Mexico64250999840386124

Indeed

Senior Manager, Payroll Operations - LATAM/Mexico

**About Remote** ---------------- Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best\-in\-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!**What this job can offer you** ------------------------------- This is an exciting time to join Remote and make a personal difference in the global employment space as a **Senior Payroll Operations Manager**, joining our **Operations** team for **LATAM \& Mexico**. As a dynamic and energetic professional, the **Senior Payroll Operations Manager**, will own the planning, and implementation of our Payroll chapter. You will be reporting to the VP of Payroll. **What you bring** ------------------ * Work experience in regional / global payroll operations. * Experience working in a fast paced environment and is comfortable with change * Understanding of global payroll best practices. * You are passionate about managing people, and you don't micromanage your reports. * You are passionate about growth and make data\-driven, well\-informed decisions. * An analytical mindset with great problem\-solving abilities. * Ability to adapt to a fast\-paced, international work environment with a passion for making an impact. * Is a productivity geek and will constantly think of ways to improve and speed up their work. * You understand the need and ideal to work largely asynchronously. **Key responsibilities** ------------------------ * Lead, manage and scale the Payroll Operations team. * Provide them with guidance and mentorship and hold them accountable. * Act as a partner, enabler and coach to people leaders throughout the organization. * You will own the complete payroll function, ensuring payroll is processed on time, accurately, and in compliance with country specific government regulations. * Serve as a point of contact between internal and external stakeholders on all payroll related matters. * In collaboration with the Senior Payroll Leadership team, identify and implement strategies and initiatives aligned with business values and objectives to support the payroll organisation in achieving its goals. * Act as a thought partner and soundboard to People Managers in organisational planning and team management. * Drive organisational change within payroll, leverage data and analytics to evolve programs, and ensure that Remote is providing world\-class payroll experiences. * Exhibit a growth mindset with a high level of emotional intelligence in daily work and your own professional development. * Be up to date with various international payroll laws / regulations. * Ensure compliance with all corporate and country\-specific regulations, policies and procedures. * Develop and implement best practices, key performance indicators and SLA metrics for the team. **Practicals** -------------- * **You'll report to:** VP of Payroll * **Team:** Global Operations * **Location**: Mexico / LATAM * **Start date**: As soon as possible **Application process** ----------------------- * Interview with recruiter * Interview with Senior Director, Payroll Country Compliance and Audit * Interview with VP of Payroll * Bar Raiser Interview * Prior employment verification check(s) \#LI\-DNP Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap\-labor practices and therefore we ensure to pay above in\-location rates. We hope to inspire other companies to support global talent\-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide \- here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job\-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. *At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards \& People Enablement team on a case by case basis.* The annual salary range for this full\-time position is $50,800—$114,250 USD**Benefits** ------------ Our full benefits \& perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters: * work from anywhere * flexible paid time off * flexible working hours (we are async) * 16 weeks paid parental leave * mental health support services * stock options * learning budget * home office budget \& IT equipment * budget for local in\-person social events or co\-working spaces **How you’ll plan your day (and life)** --------------------------------------- We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your **life\-work balance** is important and you will be encouraged to put yourself and your family first, and fit work around your needs. If that sounds like something you want, apply now! **How to apply** ---------------- * Please fill out the form below and upload your CV with a PDF format. * **We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.** * If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead. Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under\-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask \& encourage anybody who needs an accommodation to request one from their recruiter. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to. At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. *Please note we accept applications on an ongoing basis.*

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

MXN 50,800-114,250/year

Application Scientist II64220085083650125

Indeed

Application Scientist II

At **Sensient Technologies**, we are experts in the science, art and innovation of color and flavor. We are market\-savvy and visionary. We are problem solvers. And we are better with you. We are looking for an **Application Scientist II** to join our team and support the **Flavors \& Extracts Latin America** business in **Tlalnepantla Site**. **Application Scientist II** will need to have solid experience coordinating all facets of daily shipping and/or receiving activities. **What you’ll do:** * Working knowledge of food applications. * Formulate products with supervision from more senior scientists. * Assist with pilot runs. * Manage projects with supervision. **What you’ll bring:** * Time Management * Analytical Thinking * Learning Agility * Quality Focus * Initiating Action **What you’ll get:** * Benefit offering and development opportunities. * A thorough and effective training experience during onboarding and beyond. * Work for a company that gives you a platform to do amazing things. * Take your career to the next level and work with amazing people around the world. **About Sensient** **Sensient Technologies Corporation** is a leading global manufacturer and marketer of colors, flavors, and extracts. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best\-known brands. **About Sensient Flavors \& Extracts:** **Sensient Flavors \& Extracts** offers innovative, global taste solutions and specialized flavor delivery systems that help bring life to your food and beverage products. Our leading\-edge technologies reflect our core philosophies to be dynamic and innovative and to add value to your applications. THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Sensient Technologies and will not be liable for any fees or obligations related to those submissions. EQUAL OPPORTUNITY EMPLOYER

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Indeed

Regional PMO Head

**Position Overview:** The Head of PMO for LATAM is responsible for overseeing and leading the Project Management Office (PMO) across the Latin America region. This includes establishing project management standards, ensuring successful project delivery, and leading key governance processes, such as portfolio review, scorecard, and strategic planning. The successful candidate will be accountable for guaranteeing alignment with COG/Global standards and requirements related to LATAM Capital \& Expenses Investments. This position will also serve as a key support to the regional CIO, coordinating monthly IT reports that encompass OKRs and the status of objectives to inform the IT Global Senior Management. The Head of PMO will collaborate closely with local COOs, IT Managers, CTO, Operations regional heads, LOBs regional heads, and other leaders to ensure alignment with the organization’s strategic goals, establishing a set of reports to maintain effective communication about LATAM’s Investment portfolio. In addition, the Head of PMO will lead a team of Project Managers and Portfolio Controllers while working with financial teams to foster a culture of excellence, collaboration, and data accuracy. **Key Responsibilities:** * Strategic Leadership: * Develop and implement the PMO's vision, strategy, and operational goals aligned with the organization's overall objectives, while ensuring compliance with internal and external guidelines. * Governance and Standards: + Establish and enforce project management methodologies, standards, and best practices to ensure consistency and quality across projects. * Lead Governance Team: + Oversee the LATAM Governance team to ensure timely, accurate, and complete governance submissions, tracking new work planned or changes to existing work as necessary. * Project Portfolio Management: + Support and analyze business cases for new projects, ensuring they align with strategic business needs and organizational objectives. + Evaluate, prioritize, and select projects that align with organizational strategy and resource capacity, monitoring progress and performance against established metrics to ensure timely and budget\-compliant delivery. * Stakeholder Engagement: + Build and maintain relationships with key stakeholders, including senior management and project sponsors. + Communicate project progress, challenges, and results effectively at various levels. * Risk Management: + Establish a framework for identifying, assessing, and managing risks across the project portfolio. + Integrate risk management practices into project planning and execution. * Resource Management: + Collaborate with Tech and Project Managers to update resource allocations for all resources within a technology group, aligning capital and expense projects with the department’s approved budget. + Understand project budgets and costs, including cost drivers such as resourcing, software, and timelines. * Clarity Process Adherence: + Assist Technology and project teams with Clarity activities, including idea creation for annual planning, maintaining projects and tasks, and onboarding/deactivation of resources in a timely manner. * Financial Analysis: + Analyze monthly financial results, identifying variances from the plan or errors to provide updates to CIOs and tech leads. + Prepare accurate monthly, quarterly, and annual project portfolio reports. + Implement governance frameworks to oversee project execution and compliance. * Reporting and Metrics: + Develop and implement reporting mechanisms to track project performance and PMO effectiveness. + Provide regular updates to executive leadership about the overall status of the project portfolio. * Learning and Development: + Lead learning and development initiatives for project managers and team members, fostering a culture of knowledge sharing and continuous improvement. * Change Management: + Oversee change management processes to ensure smooth transitions and stakeholder buy\-in for new initiatives and projects. * Continuous Improvement: + Identify opportunities for process improvements and efficiencies within the PMO. + Conduct post\-project evaluations to capture lessons learned and apply insights to future projects. * Team Leadership: + Lead, mentor, and promote a collaborative and innovative work environment within the PMO team. + Assess team performance, provide feedback, and facilitate professional development. * Communication Management: + Manage communications for both business\-as\-usual (BAU) and project\-related activities to ensure informed stakeholders. Develop and implement communication strategies that enhance transparency and engagement across the organization. + **Required Qualifications:** * Bachelor’s degree or equivalent experience. * Project Management Professional (PMP) certification or equivalent preferred. * Proficient in English (verbal and written). * Proven ability to work effectively in a highly matrixed organization across all levels. * Minimum of 10 years’ experience in a PMO or similar function, with expertise in portfolio management, governance, and reporting. * At least 5 years in a leadership role, successfully mentoring project management professionals. * Experience in insurance preferred. * Possess strong analytical skills and the ability to interpret financial results. Ability to thrive in deadline\-oriented environments, managing multiple tasks effectively. * **Desirable Qualifications:** * Lean Six Sigma certification or equivalent preferred. * Experience in Agile Development, particularly as a Scrum Master or similar. * Familiarity with shared service and/or BPO environments. * Proficient in PMO tools such as Clarity, Coupa, Apptio, and SharePoint.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Indeed

Operations Manager

### **About the Company** Founded in **2016** by its CEO, the client is a **top 2–3 global player** in digital ad protection. They **block malicious activity**, provide tracking and insights, and optimize ad spend to ensure campaigns reach real users. Unlike competitors, they are **highly proactive with clients**, offering scalable solutions for businesses of all sizes and working closely to maximize campaign performance. ### **Role Overview** The client is seeking a **growth\-focused Operations Manager** with senior leadership experience in high\-performance **Sales or Marketing environments**. This is a **hands\-on, data\-driven strategic operator role**, focused on aligning remote teams, unlocking executional leverage, and removing friction between **product, GTM, and customer success functions** to accelerate growth. You’ll own the **operational backbone** of the business, keeping teams accountable, data\-informed, and relentlessly focused on results. Your leadership will inspire teams, enable sharp decision\-making, and maintain high\-level execution across the organization. ### **Key Responsibilities** **Operations Enablement** * Lead daily operations to ensure smooth execution and cross\-team efficiency. * Build, manage, and optimize workflows, systems, and processes powering the GTM engine. * Own timelines, budgets, and resource management across projects. * Identify operational risks and implement solutions to ensure compliance and continuity. * Run operating rhythm: scorecards, weekly accountability syncs, team cadences, and sprint cycles. * Ensure clarity on ownership, priorities, and tracking across functions. * Inspire and energize teams, acting as a trusted “go\-to” for cross\-functional leaders. * Own tooling decisions across project management, reporting, documentation, and task execution. * Continuously reduce complexity and operational drag. **Cross\-Functional Collaboration** * Act as a trusted operator to the CEO and leadership team, helping prioritize growth initiatives. * Break silos and connect the dots across product, marketing, and customer teams. * Serve as a cultural glue — keeping remote teams energized, aligned, and clear. **Data\-Driven Decision Support** * Translate messy data into clear dashboards and operating insights. * Surface the right metrics for decision\-making and create closed\-loop reporting systems. * Use data to shape operational strategy and identify growth opportunities. **Strategic Planning \& Leadership** * Drive strategic clarity across the organization. * Enable company\-wide focus on high\-impact initiatives. * Stay ahead of GTM and growth opportunities. ### **Required Skills \& Experience** * 5–10\+ years of leadership in **high\-impact roles** at remote, high\-growth environments. * Proven ability to **manage and scale distributed teams** in async\-first environments. * Strong background in **Ops management, strategy execution, and organizational alignment**. * Strategic thinker with a **bias for execution** and long\-term value creation. * Deep experience in **GTM, retention, or lifecycle operations**. * Obsession with execution — results\-driven mindset. * System thinker, acts with urgency, thrives on making chaos efficient. ### **Technical Proficiency** * ClickUp (or similar PM/project management tools) * Google Sheets (pivot tables, basic modeling) * BI/Dashboards (Tableau, Looker, Power BI, or lightweight alternatives) * CRM and lifecycle tools (Brevo, HubSpot, etc.) * Bonus: familiarity with basic automations (Zapier, Make, etc.) ### **Logistics** * Remote, async\-friendly team * Must be available for meetings between **8 AM – 2 PM EST** * Full\-time, long\-term role ### **Who You Are** * High\-energy, extroverted team leader thriving in fast\-paced environments. * Detail\-oriented with a relentless drive for continuous improvement. * Comfortable owning ambiguity and bringing structure through intelligent systems. * Passionate about building **scalable operations** that drive growth. This role is **critical to scaling operations, execution, and business growth**, and offers a unique opportunity to work directly with the founder and leadership team.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Indeed

Reservations Officer

Bayswater Education is a vibrant network of global centres dedicated for over 75 years while inspiring people through a life\-changing educational and travelling experience. We’re passionate about growing communities of global thinkers and explorers, at home and abroad – whatever their story. We're not just reimagining education; we're revolutionizing it. We're on a mission to provide young minds, locally and globally, with life\-changing adventures and a chance to cultivate a social conscience. For every student we teach, we will teach another from a disadvantaged background. We provide classes beyond our borders and extend our commitment to education to regions where they are most needed! **The role** The **Reservations Officer** plays a key role in liaising with our representatives worldwide to coordinate group bookings across Bayswater’s portfolio of international programmes. This position is responsible for accurately quoting, processing, and managing group enrolments across our 11 global centres. In addition to traditional language programmes, Bayswater offers specialist tuition in a wide range of subject areas, making the role both diverse and dynamic. It requires strong collaboration with multiple departments in a fast\-paced, international environment. The position can be based either in **Mexico** or **Colombia**. **Key Responsibilities:** Quoting \& Client Engagement * Quoting in a timely manner when requests are received, providing accurate pricing and information and logging in order to track conversion rates and trends. * Follow up on enquiries and increase conversion rates * Respond to customer enquiries in a professional, friendly and timely manner * Manage clients complaints in an efficient \& effective way * Regular communication with the Bayswater sales team, agents and customers abroad in order to answer their queries about our group courses, take their bookings, and discuss their programmes/requirements/special requests * Communicate with other staff members within the organisation including Sales, Marketing, Finance and Centre teams, keeping to agreed internal service targets * Develop good relationships with agents Booking * Process bookings to enrol students and send relevant documents (visa letters, accommodation, level tests, gross \& net invoices) to students and agents accurately and in a timely manner. * Ensure all information required is received and up to date on the database and is presentable and clear for Bayswater Centre teams Booking Processes * Follow the operational systems, procedures and processes to ensure that all governance and compliance standards are maintained * Keep the student management database maintained and up to date with correct student details and agent information * Check on the status updates and ensure that payments are made in a timely manner * Liaise with all centres to ensure accommodation and transport services are booked * Assist with other aspects of department priorities as needed including operations and supplier research, visiting centres and on the ground support during delivery. **Experience/Skills:** * Strong communication, administrative and organisational skills * Excellent written and oral English skills \- fluent in an additional language desirable * Experience in customer support \& administration is considered an advantage * Adaptable and flexible personality * Ability to work in a fast\-paced work environment * Team player * Strong critical thinking and solution driven approach * Numerate and IT literate with competence in Excel and database management * Highly organised and able to manage a varied and demanding workload * A keen eye for detail and a methodical and diligent approach to ensure quality and accurate results to any given task **What we offer:** * Competitive remuneration package based on qualifications \& experience. * Training \& development programs. * Opportunities for career growth within a global organization. * Access to our wide portfolio of courses offered for free or on discounted rates. * People centric, inclusive culture with regular wellbeing and social activities. * Extra days off based on the length of service. * “Doing good” day. (1 paid day off per year for volunteering activities) * Regular online networking and cross\-departmental meetings with the Bayswater team globally. *Bayswater Education provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Bayswater Education Group complies with applicable state and local laws governing non\-discrimination in employment in every location in which the company has facilities.*

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Indeed

Head of Sales - LATAM

If you are passionate about sports and thrive on building innovative ad sales and sponsorship strategies for both endemic and non\-endemic brands, this is the opportunity for you. We are looking for a dynamic and versatile executive to lead the **Futbol Sites brands, a part of Better Collective’s advertising and sponsorship sales development** with traditional and emerging brands across the LATAM region. **About the Role** As **Head of Ad Sales LATAM**, you will oversee the monetization strategy for some of Better Collective’s most influential brands, including **Bolavip, La Página Millonaria, Juanfutbol, and Redgol**. This position requires a strong commercial leader with a proven ability to develop strategic partnerships, drive sustainable revenue growth, and elevate our market position. Success in this role will depend on your ability to leverage an exceptional network of **top agencies and brands** to showcase our unique sports media portfolio and its high\-value opportunities. Ultimately, you will play a key role in realizing our vision of becoming the **leading digital sports media group worldwide**, ensuring our products and platforms achieve maximum visibility and impact across the LATAM region. Location: Mexico DF **Your main responsibilities** * Define and execute the regional sales strategy in LATAM in alignment with global business objectives, ensuring the achievement of ambitious revenue targets. * Lead, coach, and grow a team of sales managers and executives, ensuring consistent performance and development. * Serve as the **head of sales team on a regional level**, providing strategic direction and leadership across all LATAM markets. * Develop strong relationships with publishers, media agencies, and direct advertisers to maximize revenue opportunities. * Build and strengthen strategic partnerships with publishers, media agencies, and top\-tier advertisers across LATAM. * Identify and capitalize on emerging business opportunities and strategic alliances within the publishing ecosystem. * Collaborate with global executive teams (Sales, Marketing, Product, Operations, and Finance) to ensure alignment and scalability of strategies. * Represent the company at key industry events, executive forums, acting as the face of the company in LATAM. * Provide senior leadership with actionable insights on market trends, revenue forecasting, and regional performance. **Our expectations to you** The **Head of Sales LATAM** role is pivotal in shaping and executing the company’s commercial strategy in the region, directly driving revenue growth and strengthening our market presence. As the executive leader for sales in LATAM, you will be expected to combine **strategic vision, strong leadership, and deep industry expertise** to position the company as a key player in the publishing and media ecosystem. This position requires a unique balance of **strategic thinking, commercial acumen, creativity, and people leadership**, along with a strong understanding of the LATAM market dynamics, client needs, and competitive landscape. * **10\+ years of proven executive leadership experience** in sales, business development, or revenue leadership roles within the **publishing, media, AdTech, or digital advertising industry**. * Deep knowledge of the LATAM media landscape, with a strong network across publishers, agencies, and direct advertisers. * Background in **Media Agencies or Publishers** is considered a strong plus. * Exceptional leadership skills with the ability to build and lead diverse, high\-performing teams across multiple countries. * Outstanding communication, negotiation, and executive relationship management skills. * Fluent in **Spanish and English** (Portuguese is a strong plus). * Willingness to travel extensively across LATAM and US

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

International Marketing & Digital Support | México - Expansión638424035153931210

Indeed

International Marketing & Digital Support | México - Expansión

**Ready for your next adventure?** At blue banana we firmly believe that people are at the heart of our development as a brand. That’s why this time we’re launching a special mission for those who want to experience a professional journey abroad: **we’re looking for someone to help us grow our community in Mexico through the ICEX Vives program.** Our goal is to attract top talent to keep growing in this limitless project, where we work to empower new generations to turn their lives into an adventure. Our mission calls us to connect meaningfully with our consumers through compelling content, inspiring stories, and iconic, high-quality products made responsibly with the environment. We’re not just a brand, WE’RE A LIFESTYLE! And we aim to positively influence the world. Do you identify with our passion and purpose? If so, keep reading and discover how you can become part of this exciting mission. **Your contribution to Blue Banana Brand will be exceptional if you perform the following responsibilities:** As **International Marketing \& Digital Support**, your mission will be to support the internationalization team on the ground by contributing to the execution of local marketing and content strategies. We offer an international professional experience within the **ICEX Vives** program, with an initial stay of **6 months in Mexico**, extendable if permitted by ICEX. **Main responsibilities include:** * Implementing the local marketing plan and monitoring actions. * Direct coordination with the Mexican partner to align strategies. * Participation in events, activations, collaborations, and campaigns with creators. * Adapting global campaigns to the Mexican market. * Supporting the adaptation of Blue Banana’s website for Mexico. * Analyzing sales, data, and KPIs; preparing reports. * Preparing websites for product launches, researching apps and tools. * Providing support in using Shopify and Shopify POS. **And… what will make you succeed with us?** * Being part of the ICEX Vives program will be essential. * Holding a higher education degree in Marketing, Communications, Business Administration, International Trade, Advertising, or related fields (preferably with specialization in digital environments or e\-commerce). * Availability to stay for 6 months in the destination country (Mexico). * Knowledge of the Shopify environment (backoffice use, content uploading, catalog management, POS, etc.). * Passion for the brand, aesthetic sensitivity, and connection with our lifestyle. * Strong international vocation, prior experience living abroad, and readiness to embark on a new adventure with real impact. * Previous experience (even internships) in marketing environments. * Analytical skills, results orientation, and autonomy. Prior experience in fashion or e\-commerce will be a plus. **REQUIRED QUALIFICATIONS FOR THE ICEX VIVES GRANT PROGRAM** * Between 18 and 30 years old. * Spanish nationality or from another EU member state, and resident in Spain. * Official university degree or medium/superior vocational training qualification. Additionally, candidates must meet the following requirements: * Willingness to relocate to Mexico for 6 months. * Not having previously participated in any phase of the ICEX Internationalization Grant Program. Academic Requirements: Candidates must hold an official qualification, either a university bachelor's degree or a medium or higher-level vocational training cycle. Any field or specialization is acceptable. **Wondering what you’ll gain by joining us? Here are our benefits!** **️ Style X:** Access all our products with **exclusive discounts** from day one and enjoy **seasonal gift vouchers**. Best of all? You can also **share a special discount** with your closest friends and family. **️ Spirit Z:** Join a project driven by a bold, experienced team where you’ll feel surrounded by colleagues who support each other. Be part of an **international project** where every day you make an impact, challenging the status quo. **️ 360° Communication and Transparency:** We love listening and debating, working passionately and humbly to improve every day. You’ll feel fully integrated into the project, with insights into our growth shared during our **Quarterlies** and monthly summaries. **️ Be Part of the Change:** At Blue Banana, we are a certified B Corp company. This means we don’t just work to grow—we strive to grow while creating real positive impact on people and the planet. **Want to get to know us better?** * Visit our website or any of our stores. * Follow our journeys on our YouTube channel and discover the behind-the-scenes of the adventure. Not everything is as perfect as it looks in our photos. * If you have any questions, write to us. We’re here to help. Thank you for reading this far and welcome, adventurer. *Blue Banana affirms its commitment to gender equality and equal opportunities at all levels for all employees, ensuring diversity, equity, and inclusion across all processes.* *Blue Banana promotes a more sustainable future by designing and producing collections in a more responsible way. We work at every level to minimize the environmental and social impact of our products, fulfilling the sustainability and social responsibility benefits and incentives we offer.*

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary