**Smart Center** **A 100% Mexican technology leader company invites you to join our team as** **Technical Support Advisor** *Requirements:* * Bachelor's degree in Computer Science / Cybersecurity / Computer Systems, etc. * Experience in Customer Service (Help Desk). * Minimum experience in Technical Support. * Proficiency in ticketing tools, basic software knowledge, remote assistance tools, Microsoft 365 application support (email, Office, and Microsoft Teams), and hardware installation knowledge (printers). *Skills and attitudes:* * Proactive attitude and willingness to learn. * Strong communication skills and teamwork. * Responsibility and service orientation. *Responsibilities:* * Provide first-line support via online, in-person, or email channels. * Track tickets on the institutional platform. * Document technical activities performed and solutions for cases resolved at first-line level; if escalation is required, provide continued support until an appropriate solution is delivered. *We offer:* * Base salary * Statutory benefits * Indefinite-term contract * Growth opportunities ***Apply through this channel or send your updated CV to WhatsApp 5647911932 to schedule an interview.*** ---------------------------------------------------------------------------------------------------------