We are seeking a highly experienced and **detail\-oriented** **Technical Manager / ServiceNow Subject Matter Expert (SME)** to lead a strategic ServiceNow implementation for a top\-tier international law firm. This client is highly demanding, with a strong expectation for precision, clarity, and excellence in delivery—therefore, we require a candidate with exceptional attention to detail, strong stakeholder management skills, and the ability to perform under high expectations. The ideal candidate brings deep hands\-on expertise across **ServiceNow, ITSM, and Integration Hub** , combined with strong leadership capabilities. This role is both **strategic and hands\-on** : you will define the implementation roadmap, guide the delivery, and contribute to the technical build when needed.