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(credit and debit cards) with strong understanding of products, benefits, pricing, P/L drivers and the payments ecosystem.\n* Strong analytical skills with expertise in data analysis, financial modeling, and scenario analysis.\n* Demonstrated multitasking abilities in a team-based environment.\n* Excellent presentation, writing and negotiation skills.\n* Business Intelligence experience with working knowledge of Microsoft Office suite (Word, Excel and PowerPoint).\n* Knowledge of Power BI and ability to manage simple databases in SQL.\n* Bilingual (English/Spanish) as an essential requirement.\n\n \n\nThank you for your interest. However, only candidates selected for interviews will be contacted.\n\n\n“If you require any accessibility accommodations during the recruitment process, please inform our Talent Acquisition team.”\n\n\n**Under no circumstances are pregnancy or HIV tests requested.**\n\n \n\nLocation(s): Mexico : Mexico City : Mexico \n\n \n\nScotiabank is a leading bank in the Americas. Inspired by our corporate purpose—“for tomorrow”—we help our customers, their families and their communities achieve success through a full range of advice, products and services across personal and commercial banking, wealth management, private banking, corporate and investment banking, and capital markets. \n\n \n\nAt Scotiabank, we value the unique skills and experiences each person brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for all. 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However, only candidates selected for interviews will be contacted.\n\n“If you require any accessibility accommodations during the recruitment process, please inform our Talent Acquisition team.”\n\n**Under no circumstances does Scotiabank request pregnancy or HIV tests.** \n\n\nLocation(s): Mexico : Mexico City : Mexico \n\n \n\nScotiabank is a leading bank in the Americas. Inspired by our corporate purpose—“For Your Future”—we help our clients, their families, and their communities succeed through a full range of advice, products, and services in personal and commercial banking, wealth management, private banking, corporate and investment banking, and capital markets. \n\n \n\nAt Scotiabank, we value the unique skills and experiences each person brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for all. 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In this hybrid capacity, the Salesforce Administrator/Developer will collaborate closely with business stakeholders and the Salesforce IT team to deliver reliable, scalable solutions that support commercial operations. The ideal candidate combines strong administrative expertise with hands\\-on development skills, including Apex and Lightning, to design, customize, and implement Salesforce applications. 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You will ensure all project deliverables meet timelines, business objectives, and customer requirements.\nWhy You’ll Love Working Here:* Recognition Programs: Programs that recognize and reward employee achievements and contributions.\n* Community Engagement: Opportunities to participate in community service and corporate social responsibility initiatives.\n* Strong Leadership: Work under experienced and visionary leaders who guide the company towards success.\n* Innovation Hubs: Access to state\\-of\\-the\\-art facilities and innovation hubs that foster creativity and development.\n\n\nWhat You’ll Be Doing:* Create project timelines and manage deliverables until safe launch\n* Assist Project Managers in managing assigned projects\n* Support preparation of APQP documents and track deliverables with CFT\n* Coordinate with internal teams and customers to meet timelines and budgets\n* Track machine utilization and identify gaps for new equipment purchases\n* Manage production line transfers from other sites to Zacatecas\n* Support BOM creation and evaluate product P\\&L\n* Participate in meetings, prepare minutes, and track action items\n* Ensure compliance with SGC, SGA, CSR, and legal requirements\n\n\nWhat We’re Looking For:* Bachelor’s degree in Engineering (Industrial, Automotive, Electrical preferred)\n* At least 3 years of experience in operations related to injection molding or metal stamping\n* Project planning experience in automotive products is an advantage\n* Skilled in Microsoft Excel, Word, and PowerPoint\n* Strong time management, communication, and interpersonal skills\n* Detail\\-oriented and willing to learn\n* Proficient in spoken and written English\n\n\nHow to Apply:\nApply online at www.johnsonelectric.com – We can’t wait to meet you!*Come join our global, inclusive \\& diverse team* \n\nOur purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company’s most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. 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Location:
Cofradia
Category:
Management - Store

Indeed
Manager, Portfolio Optimization / IB Retail Payments / IB Retail & Digital Business (Bilingual)
Job ID: 245112
Join a winning team with a clear purpose, committed to delivering results in an inclusive, high-performance culture.
**Purpose**
The Manager, Portfolio Optimization supports the Senior Manager, Portfolio Optimization to increase the performance and profitability of the issuing portfolio (credit & debit) and the overall success of the Issuing & Payment Networks Area within Retail Payments Department in International Banking, ensuring specific individual goals, plans, and initiatives are executed in compliance with governing regulations, internal policies and procedures.
**Accountabilities:**
* Develops and maintains payments-related dashboards and reports from networks & IB data, consolidating data extraction from multiple sources.
* Conduct in-depth analysis for the credit card portfolio to identify opportunities for portfolio optimization including product mix adjustment, MCC penetration, fee structures, low authorization, etc.
* Monitor the impact of optimization initiatives on portfolio performance and adjust as needed to achieve desired outcomes—increase portfolio profitability.
* Collaborate with cross-functional teams (tech, ops, finance, risk) to ensure seamless implementation of optimization strategies across portfolios.
* Analyze the effectiveness of portfolio strategies and provide insight to senior management on areas for improvement.
* Build and maintain robust financial models to forecast portfolio performance and assess the impact of different strategies.
* Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
**Education / Experience / Other Information**
* At least 3 years of working experience in payments (credit and debit cards) with strong understanding of products, benefits, pricing, P/L drivers and the payments ecosystem.
* Strong analytical skills with expertise in data analysis, financial modeling, and scenario analysis.
* Demonstrated multitasking abilities in a team-based environment.
* Excellent presentation, writing and negotiation skills.
* Business Intelligence experience with working knowledge of Microsoft Office suite (Word, Excel and PowerPoint).
* Knowledge of Power BI and ability to manage simple databases in SQL.
* Bilingual (English/Spanish) as an essential requirement.
Thank you for your interest. However, only candidates selected for interviews will be contacted.
“If you require any accessibility accommodations during the recruitment process, please inform our Talent Acquisition team.”
**Under no circumstances are pregnancy or HIV tests requested.**
Location(s): Mexico : Mexico City : Mexico
Scotiabank is a leading bank in the Americas. Inspired by our corporate purpose—“for tomorrow”—we help our customers, their families and their communities achieve success through a full range of advice, products and services across personal and commercial banking, wealth management, private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each person brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for all. If you require any accommodation (e.g., an accessible interview location, documents in alternate formats, sign language interpretation, assistive technology, etc.) during the recruitment and selection process, please inform our Recruitment team. If you need technical support, click here. Candidates must apply directly online if they wish to be considered for this position. We thank all candidates for their interest in this career opportunity at Scotiabank; however, only those selected for an interview will be contacted.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico
Negotiable Salary

Indeed
Manager, Portfolio Optimization/ IB Retail Payments / IB Retail & Digital Business (Bilingual)
Manager, Portfolio Optimization/ IB Retail Payments / IB Retail & Digital Business (Bilingual)
**Date:** December 16, 2025
**Location:** Mexico, CMX, MX
**Company:** Scotiabank
Job ID: 245112
Join a winning team with a clear purpose, committed to delivering results within an inclusive, high-performance culture.
**Purpose**
The Manager, Portfolio Optimization supports the Senior Manager, Portfolio Optimization to increase the performance and profitability of the issuing portfolio (credit & debit) and the overall success of the Issuing & Payment Networks Area within the Retail Payments Department in International Banking, ensuring that specific individual goals, plans, and initiatives are executed in compliance with governing regulations, internal policies, and procedures.
**Accountabilities:**
* Develops and maintains payments-related dashboards and reports from networks & IB data, consolidating data extraction from multiple sources.
* Conducts in-depth analysis of the credit card portfolio to identify opportunities for portfolio optimization, including product mix adjustment, MCC penetration, fee structures, low authorization rates, etc.
* Monitors the impact of optimization initiatives on portfolio performance and adjusts as needed to achieve desired outcomes—increase portfolio profitability.
* Collaborates with cross-functional teams (technology, operations, finance, risk) to ensure seamless implementation of optimization strategies across portfolios.
* Analyzes the effectiveness of portfolio strategies and provides insights to senior management on areas for improvement.
* Builds and maintains robust financial models to forecast portfolio performance and assess the impact of different strategies.
* Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
**Education / Experience / Other Information**
* Minimum 3 years of work experience in payments (credit and debit cards), with strong understanding of products, benefits, pricing, P&L drivers, and the payments ecosystem.
* Strong analytical skills with expertise in data analysis, financial modeling, and scenario analysis.
* Demonstrated multitasking abilities in a team-based environment.
* Excellent presentation, writing, and negotiation skills.
* Business Intelligence experience with working knowledge of Microsoft Office suite (Word, Excel, PowerPoint).
* Knowledge of Power BI and ability to manage simple databases in SQL.
* Bilingual (English/Spanish) is an essential requirement.
Thank you for your interest. However, only candidates selected for interviews will be contacted.
“If you require any accessibility accommodations during the recruitment process, please inform our Talent Acquisition team.”
**Under no circumstances does Scotiabank request pregnancy or HIV tests.**
Location(s): Mexico : Mexico City : Mexico
Scotiabank is a leading bank in the Americas. Inspired by our corporate purpose—“For Your Future”—we help our clients, their families, and their communities succeed through a full range of advice, products, and services in personal and commercial banking, wealth management, private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each person brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for all. If you require any accommodation (e.g., an accessible interview location, documents in alternate formats, sign language interpretation, or assistive technology) during the recruitment and selection process, please inform our Recruitment team. If you need technical support, click here. Candidates must apply directly online if they wish to be considered for this position. We thank all candidates for their interest in this career opportunity at Scotiabank; however, only those selected for an interview will be contacted.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico
Negotiable Salary

Indeed
Senior Specialist, Salesforce Admin/Developer
Overview:
This role is part of the Celanese Digital Commerce Solutions IT team and serves as a key contributor to our Salesforce ecosystem. In this hybrid capacity, the Salesforce Administrator/Developer will collaborate closely with business stakeholders and the Salesforce IT team to deliver reliable, scalable solutions that support commercial operations. The ideal candidate combines strong administrative expertise with hands\-on development skills, including Apex and Lightning, to design, customize, and implement Salesforce applications. This position requires a versatile professional who can manage day\-to\-day platform administration while driving enhancements that align with business needs and ensure system stability and growth.
Responsibilities:
* Provide daily administration and support for Salesforce users, including data quality management, troubleshooting, and implementing enhanced functionalities.
* Collaborate with business stakeholders and Salesforce team members to identify opportunities for system improvements and deliver effective solutions.
* Participate in the full software development lifecycle which includes requirements gathering, design, coding, testing, and deployment.
* Coordinate and execute system upgrades and product releases to maintain platform stability and sustainability.
* Design, build, and maintain integrations with external applications using web services and REST/SOAP APIs.
* Ensure adherence to Salesforce security standards, development best practices, and compliance requirements.
* Develop and maintain custom applications and components on the Salesforce platform using Apex, Visualforce, and Lightning technologies.
* Create and maintain technical documentation, including user guides, release notes, and design specifications.
* Diagnose and resolve issues related to Salesforce applications and integrations.
* Conduct code reviews to ensure quality, scalability, and adherence to best practices.
* Stay current with new Salesforce features and functionality, recommending enhancements to optimize existing implementations.
* Ability to handle multiple projects with agility \& governance
* Lead or actively contribute to new IT implementations, including mergers and acquisitions (M\&A), \& divestitures
Qualifications:
**Required Qualifications*** Bachelor’s Degree is required, Master’s Degree is a plus
* 8 – 10 years total Salesforce experience with at least 3 years in admin \-dev(Salesforce Certifications preferred)
* Strong knowledge in Apex classes/triggers, Visualforce, Lightning Web Components, Lightning Aura, Salesforce development tools, Flow automation \& asynchronous callouts.
* Good understanding of Salesforce data \& security model, including standard and custom objects, relationships, and fields.
* Experience with integrating various tools and systems with Salesforce(REST/SOAP APIs) \& Implementing/configuring managed packages
* Good written and verbal communication skills to connect with global teams and translate complex system requirements into business language and collaborate with both technical and non\-technical stakeholders.
* Strong Knowledge in Salesforce Sales Cloud and Service Cloud, including Email to Case setup, entitlement and escalation rules, knowledge base, omni\-channel routing and automations
*
### **Preferred Skills**
* Middleware Expertise – Integrating Salesforce and SAP S/4 using SAP PI/XI middleware for inbound and outbound interfaces
* Familiarity with SAP IDocs \& OData services
* Strong understanding of API architecture (REST/SOAP/Bulk/Streaming)
* Expertise in pipelines and deployment using DevOps platform(E.g. Copado/Azure DevOps)
* Salesforce Certified Advanced Administrator, Platform Developer I/II
* Expertise connecting Salesforce with external systems such as Websites, SharePoint, Smartsheet \& Microsoft Copilot using REST/SOAP APIs, OData, Salesforce connect

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico
Negotiable Salary

Indeed
Launch Engineer
Join Our Team as a Launch Engineer at Johnson Electric!
Location: Zacatecas, Mexico (onsite)
As our next Launch Engineer, you’ll be part of the Launch/Project Management team supporting manufacturing operations to deliver automotive and industrial parts. You will ensure all project deliverables meet timelines, business objectives, and customer requirements.
Why You’ll Love Working Here:* Recognition Programs: Programs that recognize and reward employee achievements and contributions.
* Community Engagement: Opportunities to participate in community service and corporate social responsibility initiatives.
* Strong Leadership: Work under experienced and visionary leaders who guide the company towards success.
* Innovation Hubs: Access to state\-of\-the\-art facilities and innovation hubs that foster creativity and development.
What You’ll Be Doing:* Create project timelines and manage deliverables until safe launch
* Assist Project Managers in managing assigned projects
* Support preparation of APQP documents and track deliverables with CFT
* Coordinate with internal teams and customers to meet timelines and budgets
* Track machine utilization and identify gaps for new equipment purchases
* Manage production line transfers from other sites to Zacatecas
* Support BOM creation and evaluate product P\&L
* Participate in meetings, prepare minutes, and track action items
* Ensure compliance with SGC, SGA, CSR, and legal requirements
What We’re Looking For:* Bachelor’s degree in Engineering (Industrial, Automotive, Electrical preferred)
* At least 3 years of experience in operations related to injection molding or metal stamping
* Project planning experience in automotive products is an advantage
* Skilled in Microsoft Excel, Word, and PowerPoint
* Strong time management, communication, and interpersonal skills
* Detail\-oriented and willing to learn
* Proficient in spoken and written English
How to Apply:
Apply online at www.johnsonelectric.com – We can’t wait to meet you!*Come join our global, inclusive \& diverse team*
Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company’s most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico
Negotiable Salary

Indeed
Sales Associate Seasonal Power Center Tecámac
Fashion, talent, and customers are the words that define La Casa de las Carcasas.
We have more than 6,000 people from over 60 nationalities within our teams and more than 1,000 stores worldwide.
We love discovering and working with new talents passionate about the Retail world, looking for stability and professional growth in a dynamic and fun work environment.
Currently, we are seeking new talents to work at our store located in Power Center Tecámac.
**How will we support you day to day?**
* You will receive continuous training from the best professionals.
* To introduce you to the world of La Casa de las Carcasas, we will provide our Onboarding program and give you access to our e\-learning platform for ongoing training, helping you further develop your skills (leadership, internal communication...).
* We will accompany you throughout your journey and work together so you can continue growing.
**What do we offer?*** You will receive a competitive salary in the sector and weekly sales commissions.
* Attendance bonus.
* Punctuality bonus.
* 100% IMSS registration.
* Statutory benefits.
* Life insurance.
* You will enjoy exclusive discounts on all our products.
* Sales Certification.
* Constant training.
**What will be your responsibilities in the store?**
* You will be responsible for creating a unique shopping experience for our customers, making them feel at home from the start.
* We will teach you new advisory techniques to help our customers with everything they need.
* Together with your team, you will assist in stock management, visual presentation, and store organization.
**What do we expect from you?**
* We are looking for people who care about our customers' happiness and are eager to become part of an exceptional team.
* No prior sales experience is required; we will train you.
* You must have an excellent attitude and strong communication skills.
* You should want to become passionate about sales.
* And above all, daily motivation and enthusiasm.
**We want you to be our customers' best friend!**
**Discover what your journey with us will be like:** **Click here**

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico
Negotiable Salary

Indeed
ServiceNow Developer MX
We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect.
Right now, we are looking for **Service Now Developer** to join at Globant!
**Required Qualifications:**
* Upper Intermediate conversational skills
* Industry and project experience of 3 to 6 yrs in ServiceNow
* Proven experience as a key technical resource leading the development of solutions in client environments.
* Ability to manage multiple customers, complex projects and multiple initiatives at the same time
* 3\+ years of experience leading a ServiceNow team and driving solutions
* 5\+ years of experience architecting, developing, deploying, configuring, and customizing ServiceNow in an enterprise environment
* Strong experience with ServiceNow Scripting \- Business Rules, Script Includes, Client Scripts, JavaScript, etc.
* Strong experience in Custom Application Development using ServiceNow
* Strong experience in any of this modules: ITSM, ITOM, CSM, HRSD, CMDB, APM.
**At Globant we believe that an inclusive culture and a diverse environment makes us stronger. We encourage people to have an inclusive spirit as our global footprint expands. We seek to generate a place of inspiration and growth for everyone. A safe space, based on equity as a value, where everyone's careers can be promoted and developed in the same way. There is no innovation without diversity and there is no improvement without plurality.**

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico
Negotiable Salary

Indeed
Assoc Manager Global Procurement
**Company Description** **CREATIVITY IS OUR SUPERPOWER.** It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
**Job Description**
The Associate Manager will be assigned (by Manager) certain Logistics categories, strategies and projects to manage to positive outcomes. This includes assisting in or directly managing the execution of category strategies, cost saving initiatives and global/regional sourcing projects with a focus on Logistics across Mattel. Key Logistics areas include, but are not limited to, inbound transportation, customs, distribution centers/ 3PLs, drayage, outbound transportation and other Logistic supporting services. Additionally, the role supports development of total cost supply chain strategies and partners closely with key Supply Chain, Logistics, Finance and Product Sourcing stakeholders at various management levels.
Key areas of focus:
* Assist or lead global and/or regional cross functional teams driving cost, quality, service, technology, and innovation efficiencies through stakeholder engagement using data and spend analysis
* Manage an end\-to\-end RFI/ RFPs spanning from creation, issuance, and facilitation of the entire process through vendor selection, in collaboration with an Integrated Sourcing Team (IST) to build consensus, resolve conflict, lead and provide guidance on negotiation tactics and planning with vendors, drive project activity through the communication of expectations, creation and enforcement of deliverables, and management of issues/risks
* Create presentations and analytics regarding data and spend for the categories as well as identify savings opportunities.
* Build a general understanding of the market trends for your categories and leverage that understanding to determine potential sources and capabilities of suppliers while informing key internal stakeholders.
* Oversee the contracting process and supplier negotiations to ensure cost savings targets are achieved and internal stakeholder requirements are incorporated in all new agreements.
* Partner with Finance and Logistics teams to accurately forecast annual category spend, align critical cost assumptions, and reconcile actual spend against financial targets
* Develop and lead supplier relationship management efforts focusing on the top strategic suppliers which require engagement with senior management at Mattel and third party organizations
* Share best practices with the Global Procurement Logistics team’s activities to drive synergies and improve effectiveness of the group
* Continually review (individually or by a team member) current contracts to ensure business is protected and identify procurement risks and opportunities
* Drive usage of the Coupa e\-sourcing platform by the team and become a key advocate of the platform.
* Ensure all Global Procurement Logistics legal documents are in Coupa for LATAM region.
* Work with Manager to develop and continually update a Logistics Road Map of activities looking forward 3 to 5 years.
* This role is vital to ensuring that Mattel continues to gain momentum towards truly becoming a World Class Strategic Sourcing organization which will drive further operational efficiencies across the globe via sustainable cost discipline and revenue growth platforms
**Qualifications**
* Excellent analytical and problem solving skills
* Strong track record in building both internal and external relationships
* Experience working closely with and frequently presenting to senior management
* Financial acumen
* Experience developing contract terms with legal
* Strong ability to influence
* Strong project management skills, experience in managing multiple projects at one time
* Excellent verbal/written skills
* Strong negotiation skills
* Proficient in Power Point \& Excel
* Fluent in English and Spanish
* MBA (Business, Finance, and/or Operations/Supply Chain) and/or a minimum 3 \- 5 years of professional experience in the Supply Chain Sector.
**Additional Information** **How We Work**
**Our Approach to Flexible Work:**
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in\-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.
**Who We Are**
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher\-Price, American Girl, Thomas \& Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.
Mattel’s award\-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.
Visit us at https //jobs.mattel.com and https //www.instagram.com/Mattel
Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Constitución 132, Centro, 99250 Valparaíso, Zac., Mexico
Negotiable Salary

Indeed
Software Developer Lead
The **incident leader** will be responsible for effectively managing and coordinating the response to an incident, ensuring it is resolved quickly, efficiently, and with minimal impact to the organization. This role involves making key decisions, assigning responsibilities, maintaining clear communication among involved teams, and ensuring established incident management procedures are followed.
**1.** Establish an incident process aligned with Chubb's processes.
**2.** Ensure adoption of the incident process across all company areas.
**3.** Identify and propose improvements in support processes to optimize efficiency and improve response times.
**4.** Lead resolution of critical incidents in production environments, ensuring a rapid and effective response.
**5.** Coordinate with support, infrastructure, and development teams to identify root causes of issues and prevent recurrence.
**6.** Collaborate with QA and DevOps teams to ensure stability and quality in testing and production environments.
**7.** Work closely with the DevOps team to automate deployment and testing processes to minimize errors and downtime.
**8.** Coordinate monthly sessions with the leadership team to present support metrics and SLAs.
**9.** Establish the company's BCP process and ensure all departments have implemented Chubb's established procedures for their most critical processes.
* Bachelor's degree in Systems Engineering, Computer Science, or related field (or equivalent experience).
* Minimum of 8 years of software development experience, with at least 3 years in technical leadership roles.
* Proven experience in managing production incidents and resolving critical issues.
Experience in implementing and managing cloud architectures (AWS, Azure, Google Cloud

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico
Negotiable Salary
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