Overview: When you join Hines, you’ll be part of a career path driven by vision and guided by leaders who set the standards for our industry. Our legacy is rooted in innovation and excellence, earning us a place on Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2025. Discover endless opportunities to grow and leave your mark at Hines. Responsibilities: As **Administrative Support (Help Desk)** at Hines, your primary responsibilities will include, but are not limited to: * Handling tenant service requests from an industrial property and routing them to the appropriate team for resolution. * Recording tenant and user reports in Excel and/or applicable systems. * Coordinating general services personnel to address service requests (cleaning, security, landscaping, etc). * Conducting site walkthroughs to identify areas of opportunity within the facilities. * Assisting in the distribution of communications. * Managing vendor interactions. * Performing additional administrative tasks. Qualifications: **Minimum Requirements:** * High school diploma, technical degree, or completed or incomplete bachelor's degree. * Service-oriented attitude, teamwork, proactiveness, follow-up skills, attention to detail. * Proficiency in Outlook, Excel, and Word. Work Location: Avenida Río San Joaquín, near Museo Soumaya, CDMX. We offer benefits exceeding legal requirements. Closing: At Hines, we strive for excellence as a global leader in real estate investment management, driven by our belief that real estate is fundamentally about people. Our diverse portfolio encompasses $93.2 billion¹ in assets across property types such as residential developments, offices, retail, mixed-use, logistics, and life sciences, all designed to enhance value, connection, and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients’ needs. While our projects are recognized for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines’ success is our 5,000 dedicated employees across 30 countries, leveraging our 65-year history to move the world forward. That’s why we prioritize investing in our people, offering comprehensive training, competitive compensation, and robust benefits. By focusing on our team’s growth and well-being, we cultivate an inclusive environment where everyone, including our clients, can thrive.