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Category:Farming， Animals & Conservation

Store Host Santa Clara | Cosmopol64844658644739120

Store Host Santa Clara | Cosmopol

Santa Clara is the dairy company of Coca-Cola FEMSA Mexico, offering well-being, hydration, and nutrition to Mexican families through options, portion sizes, and solutions tailored to diverse tastes, needs, and lifestyles. We seek talent interested in maximizing their capabilities and learning about—and contributing to—our comprehensive Value Proposition. Our core principle is the philosophy “People First,” delivering holistic and unique experiences that integrate each team member’s personal life stage and professional career path. *Join our Team!* **Store Location:** *Cosmopol, Coacalco.* **Experience Required In:** * Customer service. * Sales. * Food handling. **Technical Knowledge:** * Cash handling. * Customer service (retail). **Responsibilities:** * Delivering satisfactory customer service. * Preparing beverages. * Performing general store cleaning. * Ensuring proper food handling. * Implementing and promoting current offers. * Managing cash register and cash handling. * Receiving product orders. **Competencies:** * Organization and execution. * Customer orientation. **Education:** Secondary school. **Our Value Proposition:** *Competitive salary plus benefits exceeding legal requirements.* *Opportunities for growth.*

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Workshop Quality Supervisor64843418151170121

Workshop Quality Supervisor

* MX * CLAIMS AND ASSISTANCE * 250006E4 **Job Description** -------------------------- At AXA, we are looking for people like you—individuals eager to push their limits while driving progress for the world. Are you ready? **Job Objective:** Supervise the repair process of vehicles sent to workshops to ensure repairs are carried out in accordance with the authorized assessment, guaranteeing that the process is completed on time and as scheduled; identify additional items not included in the original assessment; provide customers with updates on the repair process; conduct random inspections to verify adherence to Repair Center protocols; report incidents upon identifying deviations—with the aim of maintaining direct contact with all involved parties to ensure timely follow-up, efficient processing, and effective resolution, thereby meeting the company’s performance indicators. **Key Responsibilities:** * Carry out the daily repair inspection schedule * Record information accurately * Provide follow-up to ensure adherence to promised completion dates and service guarantees * Accompany and directly support the customer throughout the entire process * Identify cases with potential fraud attempts within the repair handling process * Report deviations identified during system usage, repair timing, and quality reviews to the Procurement team * Meet established KPIs **Requirements:** * Bachelor’s degree in Economics, Administration, or Engineering * Knowledge of automotive mechanics and passion for automobiles * Minimum one year of relevant experience (e.g., claims handling or damage assessment) in automotive repair shops or insurance companies * Willingness to travel (Mexicali, Ensenada) * Flexible availability regarding working hours * Language: Basic English (preferred) * Software proficiency: Basic Microsoft Office **Competencies:** Conflict management, accountability, agile mindset, business acumen By joining AXA, you’ll unlock your full potential to drive progress. We are an organization that respects diversity and promotes inclusion. We do not discriminate in any form, nor do we request HIV or pregnancy medical certificates. Know You Can AXA offers you a wide range of development and career opportunities, along with local and international experiences that foster your growth. Our commitments to you include: fostering innovation, enabling growth experiences, and cultivating an inclusive, open, and flexible environment. Similarly, diversity and inclusion lie at the heart of our company. Our workforce comprises individuals from diverse generations, nationalities, and with equitable gender representation. We are a French-origin, multi-line insurance company and a global leader in protection solutions, operating in nearly 60 countries. Worldwide, we protect over 108 million policyholders thanks to the commitment and dedication of our 121,000 employees. Our primary objective is to deliver tailored protection solutions aligned with our customers’ needs—offering superior service levels, risk management, and specialized financial advisory services. In Mexico, since 2008, we have provided protection to 7.3 million policyholders through the efforts of approximately 4,000 employees and around 11,000 distributors located across various regions of the country. Since entering the Mexican market, AXA México has consistently ranked among the top five insurers with presence across all lines of business. Our products are distributed through agents and promoters, brokers, AXA Stores, and alternative channels such as banks, retail chains, corporations, and the internet. At AXA Mexico, we don’t just sell insurance—we uphold a commitment to society. Through the AXA Mexico Foundation, we support impactful social initiatives and risk prevention programs.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Contact Center Agent (Financial Institutions)64843417776259122

Contact Center Agent (Financial Institutions)

**Location:** Hybrid – Main office in city, with flexibility for remote work **Contract Type:** Permanent or fixed-term contract with possibility of renewal **Professional Challenge** Do you have experience in telephone customer service and are interested in developing your career in the financial sector within an excellence-oriented contact center? We are seeking communicative, detail-oriented individuals with experience handling inquiries and processes related to financial institutions. The position involves managing inbound and outbound calls, resolving customer concerns, identifying commercial opportunities, and ensuring compliance with regulatory requirements and security protocols. This is an opportunity for those who enjoy working with performance goals, CRM systems, and high standards of customer service quality. **Responsibilities – Telephone Management and Financial Institution Customer Service** ------------------------------------------------------------------------------ * Answer and manage inbound calls and place outbound calls related to financial products and services (accounts, cards, loans, collections, payments, and associated services). * Provide clear and accurate information regarding procedures, balances, transactions, and benefits, verifying identity and authorizations according to security protocols. * Record and update all interactions in the CRM system, documenting incidents, requests, and agreements reached with customers. * Process basic requests (e.g., card blocking, collection-related actions, transaction inquiries) and promptly escalate complex cases to specialized departments. * Adhere to quality, confidentiality, and data protection regulations applicable to the financial sector. * Identify commercial opportunities and perform referrals or cross-selling in accordance with established guidelines and scripts. * Participate in continuous improvement initiatives by providing feedback and reporting on trends and recurring issues observed in customer inquiries. ### **Desired Qualifications – Experience and Knowledge in Financial Institutions** * Minimum verifiable experience in telephone customer service at banks, cooperatives, collection agencies, or other financial sector entities. * Familiarity with basic financial products (accounts, cards, credit, collections, and payment methods) and experience handling objections. * Proficiency in CRM systems and call management tools; ability to record information clearly and systematically. * Excellent verbal communication and active listening skills, with strong customer service orientation and problem-solving capabilities. * Ability to work goal- and metric-driven (e.g., service levels, average handling time, interaction quality). * Availability to work rotating shifts and/or extended hours as required by operations. * Commitment to confidentiality, sound compliance practices, and data protection regulations. #### **Key Functions – Quality, Compliance, and Sales-Related Activities** * Ensure a consistent, high-quality customer service experience in every telephone interaction. * Verify customer identity and authorization following security and fraud prevention procedures. * Handle complaints and requests empathetically, thoroughly documenting them and proposing effective, traceable solutions. * Support achievement of commercial goals by identifying customer needs and appropriately routing leads to the sales department. * Participate in internal training and certification programs to stay current on products, policies, and regulations. ##### **Professional Profile – Customer Orientation, Rigor, and Learning Agility** * Responsible, organized individual with high stress tolerance. * Proactive, results-driven attitude with strong teamwork orientation. * Negotiation skills and ability to manage conflict situations calmly and professionally. * Commitment to diversity, equity, and inclusion in the workplace. * Interest in continuous learning and process improvement. ###### **Benefits – Professional Development and Working Conditions** * Competitive compensation aligned with experience and performance. * Ongoing training in financial products, customer service, and regulatory compliance. * Collaborative and inclusive work environment with internal growth opportunities. * Hybrid flexibility and potential for remote work, depending on role and performance. * Wellness programs, recognition initiatives, and certified training options. **How to Apply:** Submit your updated CV and a brief cover letter indicating relevant experience in financial institutions and your availability for interviews and technical assessments.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Jr. VIA Customer Service Executive64842166071811123

Jr. VIA Customer Service Executive

* MX * SALES AND DISTRIBUTION * 250006EA **Job Description** -------------------------- At AXA, we are looking for people like you—individuals eager to push their limits while driving progress for the world. Are you ready? **Key Responsibilities:** Attending to and advising internal and external customers Analyzing and resolving complex cases Coordinating with underwriting and technical departments to maintain policies Following up to address training needs of administrative staff and sales force Implementing service-related strategies to provide timely responses to our customers, sales force, and administrative staff Guiding, training, and following up on collections procedures Generating tracking logs through report management Providing guidance on claims procedures (Auto, Life, and GMM) Recording activities in company tools Sending physical documentation for archiving (filing) **Requirements:** Education: Bachelor’s degree (preferred but not mandatory) Type and duration of experience: Minimum 1 year in customer service roles (in-person or contact center). Prior experience in the insurance or financial sector is preferred. Knowledge: Insurance, customer service. Language: Basic English proficiency preferred. Tools: Basic proficiency in Office applications (Word, Excel, PowerPoint, Outlook) and internet browsers. **Competencies:** Conflict management, change management, Change management, Customer orientation By joining AXA, you’ll unlock your full potential to drive progress. We are a company that respects diversity and promotes inclusion. We do not discriminate in any form, nor do we request HIV or pregnancy medical certificates. Know You Can AXA offers you a wide range of development and career opportunities, along with local and international experiences that foster your growth. Our commitments to you are: driving innovation, enabling growth experiences, and promoting an inclusive, open, and flexible environment. Likewise, diversity and inclusion lie at the heart of our company. Our workforce comprises individuals from diverse generations, nationalities, and with equitable gender representation. We are a French-origin, multi-line insurance company and a global leader in protection solutions, operating in nearly 60 countries. Worldwide, we protect over 108 million policyholders thanks to the commitment and dedication of our 121,000 employees. Our primary objective is to deliver protection solutions tailored to our customers’ needs, offering superior levels of service, risk management, and specialized financial advisory. In Mexico, since 2008, we have provided protection to 7.3 million policyholders, supported by nearly 4,000 employees and approximately 11,000 distributors across various regions of the country. Since our entry into the market, AXA Mexico has consistently ranked among the top five insurers, present across all business lines. Our products are marketed through agents and promoters, brokers, AXA Stores, and alternative channels such as banks, retail chains, corporations, and the internet. At AXA Mexico, we don’t just sell insurance—we also uphold a commitment to society. Through the AXA Mexico Foundation, we support social impact initiatives and risk prevention programs.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

General Assistant64842164990723124

General Assistant

General Assistant **Date:** December 17, 2025 **Location:** Mexico, MX **Company:** Ternium **1. Purpose of the Position** * Understanding of the applicable Management Systems policy and the impact of one’s responsibilities on product quality compliance and customer satisfaction, as well as safety and environmental guidelines and criteria. * Ability to interpret operational procedures related to equipment/tool operation and/or maintenance. * Orientation toward achieving operational goals, as well as complying with current regulations defined in the Safety and Risk Prevention System and the Quality Management System. * As required by the position: knowledge, understanding, handling, and care of measurement, inspection, and testing equipment. * Knowledge and understanding of acceptance and rejection criteria, as required for the position. * Specific requirements of the On-the-Job Training defined for the position. * Willingness to participate in company-provided training programs, safety initiatives, and technical courses. * Responsibility to comply with stipulations outlined in the employment contract, internal work regulations, and company internal policies. * Availability to work rotating shifts, if required. **2. Main Processes and Tasks** **3. Main Processes and Tasks (CORE)** **4. Required Education and Work Experience**

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

IT Support Engineer64840894483713125

IT Support Engineer

### **Our IT Support Team** The mission of the IT Support team is to deliver outstanding desktop support to all employees across the company—both technical and non-technical—regarding microcomputing and office devices. ### **The Scale of Your Challenge** * Manage Windows and Apple laptops, providing software and peripheral support for the entire Tiendanube team. * Resolve internal incidents by analyzing complex issues related to software, hardware, office equipment (projectors, switches, adapters, etc.), and mobile devices. * Perform software updates, configurations, installations, and maintenance on Windows/Apple systems, and coordinate equipment repairs with external technicians. * Maintain up-to-date inventory tracking for laptops and IT equipment—including logging movements—and assist with equipment shipping and receiving. Work with a service-oriented mindset, reporting metrics and meeting SLAs. * ### **What We’re Looking For** * Experience in IT support environments. * Experience in office setup and/or relocation projects. * Knowledge of Microsoft Windows and macOS operating systems, MS Office, and related desktop applications. * Excellent problem-solving and troubleshooting skills. * Strong interpersonal communication skills to interact effectively with both technical and non-technical individuals. * Outstanding customer service skills. * Ability to prioritize across multiple and complex requests. #### **Nice-to-Have** * Experience in e-commerce or technology companies. * Microsoft and/or Apple certifications. Intermediate-level Portuguese proficiency. * ### **Our Process** We want you to have the best possible experience throughout our selection process. After you apply, our Talent Acquisition team will carefully review your profile—and regardless of the outcome, you’ll receive a response. Stages and timelines may vary depending on the role, but don’t worry—we’ll stay in touch with you throughout the entire process. ### **What We Offer You** * Private health insurance; * 100% covered Portuguese language classes; * Internet bill reimbursement for connections with at least 50 Mbps; * Discounts on Coderhouse courses; * Extended family leave of 21 consecutive days for non-birthing or adoptive parents; * In addition to standard vacation time, we offer a dedicated week off to recharge between the end and beginning of the year; * A fully free Tiendanube account for your personal use—or for someone close to you; * We are \#remotefirst: remote work is prioritized within your country of employment whenever the role allows; It’s an environment of constant challenge, purpose, and ownership—here, innovation emerges from thinking big and acting boldly. * ### **Privacy Notice** Tiendanube is committed to protecting privacy and ensuring the security of individuals applying to our open positions. To evaluate your application, we will access part of your information, which will be reviewed before proceeding. We will use this data solely for recruitment and selection processes. Furthermore, we take our people’s privacy very seriously and share information only when absolutely necessary. Ultimately, we retain your data in our system only for as long as it is genuinely required. Tiendanube was founded with an ambitious purpose: **to reduce entrepreneurial barriers to zero**, empowering, through technology, the stories of millions of people across Latin America so they can turn their dreams into lasting legacies. Our ambition is clear: **we aim to be the obvious choice for every entrepreneur—whether just starting out or already selling millions.** Beyond societal impact, we strive to build a massive and profitable business—capable of sustaining and financing its own growth amid fierce competition and a challenging macroeconomic environment. That is the challenge that drives us, and with this mindset, we continue accelerating our customers’ growth. Being among the greats demands commitment, focus, and resilience on a journey that, by nature, is long. We know only those truly passionate about their work can connect with our dynamic. If you seek comfort, easy solutions, or well-trodden paths—and believe reward should precede results—Tiendanube is not the right place for you. But if you have **a thirst for innovation**, are aware of challenges and the need to **constantly adapt**, value autonomy, strive to **deliver excellent results that add real value to customers**, and want to thrive in an **environment that continuously challenges you**, then this is your place. We keep turning challenges into opportunities—and innovation into tangible impact. We put our customers at the center of everything because our shared passion for entrepreneurship unites and motivates us to keep shaping the future of digital commerce in Latin America. **Tiendanube** **Built by those who think big and act boldly.**

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Medical Claims Adjudicator64840890681601126

Medical Claims Adjudicator

* MX * CLAIMS AND ASSISTANCE * 250006BL **Job Description** -------------------------- At AXA, we are looking for people like you—individuals who want to push their limits while driving progress for the world. Are you ready? **Key Responsibilities:** * Analyze claims in institutional applications based on established policies and verify client-specific conditions (coverage, co-insurance, deductibles, endorsements, etc.) as claimed by the insured; validate that claim documentation meets the requirements for preparing the medical-administrative assessment, determining admissibility, non-admissibility, or requesting additional information, and notify the manager if the case exceeds the adjudicator’s authorization level. * Timely identify and report cases meeting Recovery criteria, validation +Care, contract rescissions, and Anti-Fraud requirements, strictly adhering to established processes for each case to support the Department’s cost-containment objectives. * Identify and report technology- or process-related incidents or improvement opportunities, documenting and communicating them to the manager to facilitate continuous improvement. * Provide specialized medical assessments for Reimbursement Claims and Service Scheduling, based on contractual terms and medical guidelines, to determine admissibility, non-admissibility, or request additional information. **Requirements:** * Academic Qualification: Completed Medical Doctor and Obstetrician degree, with official title and license. * Language: Intermediate English preferred (not mandatory). * Type and Duration of Experience: Minimum 1 year desired in the insurance sector. · Knowledge: Insurance knowledge. · Tools: Excel (basic) By joining AXA, you’ll unlock your potential to drive progress. We are a company that respects diversity and promotes inclusion. We do not discriminate in any form, nor do we request HIV or pregnancy medical certificates. Know You Can AXA offers you a variety of development and career options, along with local and international experiences that provide growth opportunities. Our commitments to you are: fostering innovation, enabling growth experiences, and promoting an inclusive, open, and flexible environment. Likewise, diversity and inclusion lie at the heart of our company. Our workforce comprises individuals from different generations, nationalities, and with equitable gender representation. We are a French-origin, multi-line insurance company and a global leader in protection solutions, present in nearly 60 countries. Worldwide, we protect over 108 million policyholders thanks to the commitment and dedication of our 121,000 employees. Our primary objective is to deliver protection solutions tailored to our customers’ needs, offering superior levels of service, risk management, and specialized financial advisory. In Mexico, since 2008, we have provided protection to 7.3 million policyholders, supported by approximately 4,000 employees and nearly 11,000 distributors across various regions. Since our entry into the country, AXA Mexico has consistently ranked among the top five insurers operating across all business lines. Our products are marketed through agents and promoters, brokers, AXA Stores, and alternative channels such as banks, retail chains, corporations, and the Internet. At AXA Mexico, we don’t just sell insurance—we uphold a commitment to society. Through the AXA Mexico Foundation, we support social impact initiatives and risk prevention programs.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Revenue Operations Analyst64749076598786127

Revenue Operations Analyst

### **Our Revenue Operations Team** Our Operations team is a LATAM-based team responsible for increasing the productivity and efficiency of the entire sales structure supporting our top platform sellers (Lead Generation, Sales Development, Sales, Onboarding, Customer Success, and Professional Services). This role will focus on **Customer Success** and **Onboarding**, but it’s important to understand the impact generated across other areas and countries. This role may also expand to cover additional functions. The area interacts with multiple *stakeholders*, and it’s common to work across different *squads* simultaneously. ### **The Scale of Your Challenge** * Structure and optimize operational processes, ensuring efficiency and scalability; * Administer, maintain, and evolve the CRM (HubSpot), including creating *pipelines*, *workflows*, *dashboards*, and integrations; * Develop and track **performance KPIs** using Google Sheets, Excel, and visualization tools; * Create **automations** using *no-code* tools such as Make (Integromat), n8n, Zapier, among others; * Collaborate closely with CS and Onboarding teams to ensure alignment and smooth cross-functional workflows; * Ensure data **quality and integrity** across all tools used; * Identify and propose **continuous improvements** to existing processes and systems. ### **What We’re Looking For** * Experience in areas such as **Revenue Operations**, Sales Operations, Customer Success Operations, Commercial Intelligence, Commercial Planning, or similar. * Prior experience with **HubSpot CRM**; * Strong proficiency in **Google Sheets and Excel**, including advanced formulas and automation; * Practical knowledge of *no-code* tools: Make (Integromat), Zapier, n8n; * A **highly analytical profile**, with excellent attention to detail and a problem-solving orientation; * Comfort with technology and systems; * Ability to work **autonomously** and **collaboratively** across multiple departments. #### **Nice-to-Have** Portuguese language knowledge. * ### **Our Hiring Process** We want you to have the best possible experience throughout our selection process. After you apply, our Talent Acquisition team will carefully review your profile—and regardless of the outcome, you’ll receive a response. Stages and timelines may vary per vacancy, but don’t worry—we’ll stay in touch with you throughout the entire process. ### **What We Offer** * Private health insurance; * 100% covered Portuguese language classes; * Internet bill reimbursement for connections with at least 50 Mbps; * Discounts on Coderhouse courses; * Extended family leave of 21 consecutive days for non-gestating or adoptive parents; * In addition to standard vacation time, we offer a dedicated week of rest to recharge between the end of one year and the start of the next; * A fully free Tiendanube account for you—or someone close to you—to use; * We are \#remotefirst: remote work is prioritized within your country of employment whenever the role allows; It’s an environment of constant challenge, purpose, and ownership—here, innovation emerges from thinking big and acting boldly. * ### **Privacy Notice** Tiendanube is committed to protecting privacy and ensuring the security of individuals applying to our job openings. To evaluate your application, we will access part of your information, which will be reviewed before proceeding. We will use this data solely for recruitment and selection purposes. Additionally, we take our people seriously and only share information that is truly necessary. Ultimately, we retain your data in our system only for as long as strictly required. Tiendanube was founded with an enormous purpose: **to reduce barriers to entrepreneurship to zero**, empowering, through technology, the stories of millions of people across Latin America so they can turn their dreams into lasting legacies. Our ambition is clear: **we aim to become the obvious choice for all entrepreneurs—whether just starting out or already selling millions.** Beyond societal impact, we strive to build a massive, profitable business capable of sustaining and financing its own growth in a highly competitive landscape and challenging macroeconomic environment. That is the challenge that drives us—and with this mindset, we continue accelerating our customers’ growth. Being among the greats requires commitment, focus, and resilience on a journey that, by nature, is long. We know only those passionate about their work can truly connect with our dynamic. If you seek comfort, easy solutions, or well-trodden paths—and believe reward comes before results—Tiendanube is not the right place for you. But if you have a **thirst for innovation**, are aware of the challenges and the need to **constantly adapt**, value autonomy, strive to **deliver excellence-driven results** that add real value to customers, and want to be in an **environment that constantly challenges you**, then this is your place. We continue transforming challenges into opportunities—and innovation into real impact. We put our customers at the center of everything because our shared passion for entrepreneurship unites and motivates us to keep shaping the future of digital commerce in Latin America. **Tiendanube** **Built by those who think big and act boldly.**

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Underwriting Manager64705504530306128

Underwriting Manager

* MX * UNDERWRITING * 250006BM **Job Description** -------------------------- At AXA, we are looking for people like you—individuals eager to push their limits while driving progress for the world. Are you ready? **Job Objective:** Manage and safeguard the Commercial Lines Property & Casualty portfolio, ensuring adherence to committed service levels and compliance with underwriting policies, as well as maintaining portfolio health. **Key Responsibilities:** * Manage the assigned portfolio by monitoring portfolio renewals and effectiveness in closing new business, aiming to achieve the expected budget while ensuring business profitability. * Be responsible for serving brokers and distribution channels within the region with a technical-commercial focus. * Monitor analysis of claims trend data for the portfolio using available applications, in order to implement timely and appropriate corrective actions through the team under supervision, thereby achieving expected profitability. * Coordinate engineering visits—identifying clients based on underwriting guidelines or specific characteristics requiring such visits—to better understand and mitigate portfolio volatility risk. * Manage underwriting team response times using institutional applications to ensure compliance with committed service levels. **Team Development Aligned with Results** * Develop a technical-commercial role within underwriting teams, enabling them to efficiently communicate product offerings through technical advisory support to distribution channels and clients—positioning AXA as their preferred choice to drive our market growth. * Ensure the team’s technical development through continuous supervision, guidance, and coaching, promoting participation in institutional training courses or workshops to achieve technical excellence. * Develop the team under direct supervision. **Commercial Relationships and Cross-Functional Collaboration** * Maintain close communication with our distribution channels through group or individual meetings, aiming to strengthen channel confidence in decision-making. * Maintain close communication with internal customers—including Claims, Collections, Services, Distribution, Legal, IT, etc.—through face-to-face meetings or individual interactions, to ensure smooth interdependence across departments. * Guarantee excellence in servicing assigned channels by providing specialized technical advisory and proposing customized insurance solutions aligned with client needs and requirements. All this with a technical-commercial perspective. **Requirements:** * Bachelor’s degree in Actuarial Science, Industrial Engineering, Civil Engineering, or Business Administration. * English proficiency level: Basic–Intermediate. * Knowledge: Property & casualty insurance risks (property, general liability, various technical and miscellaneous lines, cargo transportation), PML and P&L analysis. * Experience: Minimum 3 years of underwriting experience in property & casualty insurance. * Tools: Advanced Excel and Word, Microsoft Office suite, AI tools. **Competencies:** * Customer orientation * Negotiation skills * Results-driven mindset * Innovation * Strategic vision * Leadership By joining AXA, you’ll unlock your potential to drive progress. We are an organization that respects diversity and promotes inclusion. We do not discriminate in any form, nor do we request HIV or pregnancy medical certificates. Know You Can AXA offers you a wide range of development and career opportunities, along with local and international experiences that foster your growth. Our commitments to you include: driving innovation, enabling growth experiences, and cultivating an inclusive, open, and flexible environment. Likewise, diversity and inclusion lie at the heart of our company. Our workforce comprises individuals from diverse generations, nationalities, and with equitable gender representation. We are a French-origin, multi-line insurance company and a global leader in protection solutions, present in nearly 60 countries. Worldwide, we protect over 108 million policyholders thanks to the commitment and dedication of our 121,000 employees. Our primary goal is to deliver protection solutions tailored to our customers’ needs, offering superior service levels, risk management, and specialized financial advisory. In Mexico, since 2008, we have provided protection to 7.3 million policyholders, supported by nearly 4,000 employees and approximately 11,000 distributors across various regions. Since our entry into the country, AXA Mexico has consistently ranked among the top five insurers, with presence across all business lines. Our products are distributed through agents and promoters, brokers, AXA Stores, and alternative channels including banks, retail chains, corporations, and the internet. At AXA Mexico, we don’t just sell insurance—we uphold a commitment to society. Through the AXA Mexico Foundation, we support social impact initiatives and risk prevention programs.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Heavy Equipment Valuation Coordinator64671554457729129

Heavy Equipment Valuation Coordinator

* MX * CLAIMS AND ASSISTANCE * 2500068W **Job Description** -------------------------- At AXA, we are looking for people like you—individuals who want to push their limits while driving progress for the world. Are you ready? **Key Responsibilities:** * Assignment, supervision, and monitoring of team productivity and KPIs. * Guardian of heavy equipment regulatory standards. * Strategic and technical analysis for resolution of escalated cases. * Ensuring compliance with business rules and application of evaluation criteria. * Monitoring, reporting, and tracking incidents on the team’s core platforms (CC and ACGW) until resolution. * Focus on loss prevention, with ability to communicate with major accounts to provide advisory services and recommendations. * Engineer with strong planning, communication, attention-to-detail, and results-oriented skills. **Requirements:** * Academic Background: Mechanical, Automotive, or related Engineering degree. * Type and Duration of Experience: 1+ years of experience handling heavy equipment. * Knowledge: Heavy equipment claims and automotive mechanical systems. * Tools: Microsoft Office suite, Claims Management System, Valuation System. By joining AXA, you’ll unlock your potential to drive progress. We are a company that respects diversity and promotes inclusion. We do not discriminate in any way, nor do we request HIV or pregnancy medical certificates. Know You Can AXA offers you a variety of development and career options, along with local and international experiences that create growth opportunities. Our commitments to you include: fostering innovation, enabling growth experiences, and promoting an inclusive, open, and flexible environment. Likewise, diversity and inclusion lie at the heart of our company. Our workforce comprises individuals from different generations, nationalities, and with equitable gender representation. We are a French-origin, multi-line insurance company and a global leader in protection solutions, operating in nearly 60 countries. Worldwide, we protect over 108 million policyholders thanks to the commitment and dedication of our 121,000 employees. Our primary objective is to deliver protection solutions tailored to our customers’ needs, offering superior levels of service, risk management, and specialized financial advisory. In Mexico, since 2008, we have provided protection to 7.3 million policyholders, supported by nearly 4,000 employees and approximately 11,000 distributors across various regions of the country. Since our entry, AXA Mexico has consistently ranked among the top five insurers with presence across all business lines. Our products are marketed through agents and promoters, brokers, AXA Stores, and alternative channels such as banks, retail chains, corporations, and the internet. At AXA Mexico, we don’t just sell insurance—we are committed to society. Through the AXA Mexico Foundation, we support socially impactful initiatives and risk prevention programs.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Front Desk Agent - NH Collection Monterrey San Pedro Hotel646635375274251210

Front Desk Agent - NH Collection Monterrey San Pedro Hotel

Are you passionate about hospitality and excellence? Join the **NH Collection** team and work in captivating hotels and resorts located in authentic, iconic buildings across key destinations in Europe, Latin America, the Middle East, and Asia. You will create an eclectic and elegant atmosphere to deliver guest stays driven by extraordinary emotions, paying close attention to stimulating details that create memorable moments. Find your place at NH Collection and experience the pleasure of making guests feel unique in sophisticated spaces and rooms. You will provide them with exceptional service and personalized attention. **What will be your mission?** ------------------------- As a **Front Desk Agent**, you will be responsible for attending to guests’ needs upon arrival and departure, as well as delivering an exceptional overall experience during their stay, aligned with the hotel’s vision and values regarding customer satisfaction. **What will you do?** --------------------------- * Receive and professionally complete the check-in process for all arriving guests and groups, and complete the check-out process for departing guests and groups. * Manage room assignments according to guest profiles (VIP, regular, new customers, etc.) in coordination with the relevant department. * If necessary, manage and ensure that the front desk and management team are fully informed of guest requests, inquiries, complaints, and/or suggestions—both from guests and other departments. * Be thoroughly familiar with all hotel products and services, rates, available promotions and discount packages, as well as daily special events and VIP activities. * Know and communicate available hotel services (e.g., restaurant reservations) and general safety information. * Maximize room occupancy at optimal rates (including closing sales and extranet bookings if required). * Apply upselling techniques (promoting the company’s loyalty program and Rewards, other destinations, food & beverage, transportation, and hotel facilities). * Manage guests’ room reservations. * Provide guests with information about the property and its surroundings (museums, monuments), including special events, points of interest, restaurants, activities, etc., in the city. * Respond to guest requests for special services or arrangements (e.g., transportation, reservations, dry cleaning) by organizing them directly or identifying appropriate external providers. * Adhere to the company’s brand standards. * Assist other departments as needed. * Provide and deliver night services to guests (e.g., wake-up calls). * Handle billing payments and cash operations during the night shift. * Conduct rounds, inspect for irregularities, and secure windows, doors, etc. * Be responsible for nightly audit reports. **What are we looking for?** ------------------ * Prior experience in the Front Office department, preferably in a hotel of similar size and complexity. * Bachelor’s or Associate degree in Hotel Management or equivalent. * Fluency in the local language and advanced English proficiency are mandatory. * Familiarity with various computer programs (Microsoft Office, TMS, etc.) and Front Office systems. * Strong customer service orientation. * Flexibility to respond effectively to diverse work situations. * Excellent communication skills. * Commercial orientation. * Ability to work independently and collaboratively within a team. **Why choose us?** ----------------------- At **Minor Hotels Europe & Americas**, we are committed to shaping exciting global careers and intercultural experiences. Our journey is fueled by the passion and dedication of our incredible teams, who also enjoy exclusive benefits such as: * Global experience — diversity across 150 nationalities. * Challenging professional development opportunities, both nationally and internationally. * A wide range of training programs to enhance skills. * Well-being initiatives, including flexible working conditions. * Employee recognition programs, such as our “Memorable Dates”. * Opportunities to make a difference through our sustainability program and volunteer initiatives. * Staff rates and promotions, offering discounts at our hotels worldwide and exclusive benefits via our corporate loyalty program. **Thinking about your next challenge? Apply now!** *Minor Hotels Europe & Americas fosters an inclusive workplace where everyone is valued and empowered equally—so we warmly welcome individuals from all backgrounds and personal abilities.*

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Senior Operations Analyst646282078104331211

Senior Operations Analyst

* MX * CLAIMS AND ASSISTANCE * 250006BG **Job Description** -------------------------- At AXA, we are looking for people like you—individuals who want to push their limits while driving progress for the world. Are you ready? **Job Objective:** Accurately assess medical risks associated with requests for policy modifications under active Individual Health Insurance policies, determine eligibility based on this assessment, and thereby support the profitability of the business. Issue policies and endorsements in the system according to applicable terms and conditions to formalize the insurance contract, thus triggering portfolio administration processes and digital document delivery. **Key Responsibilities:** * Validate, assess risk, and either issue policies or endorsements, request additional information, reject applications, or offer alternative coverage options to applicants for individual medical expense insurance. * Validate completeness of documentation within the Monitor tool, including Article 492, signed application form, official identification of the policyholder, proof of address; for legal entities: articles of incorporation, tax ID (RFC), and commercial registry receipt. * Verify that information collected in the signed application—including address, date of birth, occupation, and signatures of the policyholder, insured, and agent—matches supporting documentation provided. * Conduct medical risk assessment when applicants declare pre-existing conditions and/or have registered medical histories in our claims database; validate declarations using the DICTAMEDIC tool to ensure appropriate risk evaluation and safeguard company profitability. * Meet service-level targets such as quality, productivity, and response time, while minimizing notification rates and rejections to deliver optimal service to customers and distributors. **Requirements:** * Education: Completed bachelor’s degree. * Type and duration of experience: Minimum 1 year in health insurance, preferably in underwriting medical expense insurance. * Knowledge: Administrative underwriting and basic medical knowledge relevant to health insurance, policy issuance, endorsement issuance for active policies, analysis, and decision-making. * Tools: GMM 2000 Administrator. * Schedule: 8:00 AM – 5:30 PM, Monday–Friday. Competencies: * Customer orientation * Problem solving * Quality orientation By joining AXA, you’ll unlock your potential to drive progress. We are a company that respects diversity and promotes inclusion. We do not discriminate in any way, nor do we require HIV or pregnancy medical certificates. Know You Can AXA offers you a variety of development and career options, along with local and international experiences that provide growth opportunities. Our commitments to you include fostering innovation, enabling growth experiences, and promoting an inclusive, open, and flexible environment. Likewise, diversity and inclusion lie at the heart of our company. Our workforce comprises individuals from different generations, nationalities, and with equitable gender representation. We are a French-origin, multi-line insurance company and a global leader in protection solutions, operating in nearly 60 countries. Worldwide, we protect over 108 million policyholders thanks to the commitment and dedication of our 121,000 employees. Our primary objective is to deliver protection solutions tailored to our customers’ needs, offering superior service levels, risk management, and specialized financial advice. In Mexico, since 2008, we have provided protection to 7.3 million policyholders through the efforts of approximately 4,000 employees and around 11,000 distributors located across various regions. Since entering the country, AXA Mexico has consistently ranked among the top five insurers present across all lines of business. Our products are marketed through agents and promoters, brokers, AXA Stores, and alternative channels such as banks, retail chains, corporations, and the internet. At AXA Mexico, we don’t just sell insurance—we uphold a commitment to society. Through the AXA Mexico Foundation, we support social impact initiatives and risk prevention programs.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Claims Adjuster645498430629131212

Claims Adjuster

* MX * CLAIMS AND ASSISTANCE * 25000629 **Job Description** -------------------------- At AXA, we are looking for people like you, who want to push their limits while driving progress for the world. Are you ready? **Position Objective:** Ensure high-quality customer service during claims situations, meeting the position's KPIs. **Main Responsibilities:*** Customer service (at accident sites). * Determination of traffic incident liability. * Supplier follow-up (towing services, civil works). * Monitoring vehicles sent to workshops via tow trucks. * Use of claim management control systems. * Collection of information and compilation of photographic evidence and documents (digitization). **Requirements:** * Education: Bachelor's degree or engineering. * Language: Basic English. * Type and length of experience: 1 year in customer service, preferably in claims handling. * Knowledge: AMIS liability guidelines, local and federal traffic regulations, standard motor vehicle operation, vehicle parts, Geography of the state of Oaxaca, Isthmus of Tehuantepec region. * If experienced in this role, must hold a valid Claims Adjuster license for auto claims and a current driver's license. * Software: Office. **Competencies:** * Accountability * Conflict management * Self-development By joining AXA, you will reach your potential to drive progress. We are a company that respects diversity and promotes inclusion. We do not discriminate, nor do we request medical certificates for HIV or non-pregnancy. Know You Can AXA offers you a variety of development and career options, as well as local and international experiences that provide growth opportunities. Our commitments to you are: fostering innovation, enabling growth experiences, and promoting an inclusive, open, and flexible environment. Likewise, diversity and inclusion are at the heart of our company. Our workforce consists of people from different generations, nationalities, and with equitable gender distribution. We are a multinational insurance company of French origin, a global leader in protection solutions, present in nearly 60 countries. Worldwide, we protect over 108 million policyholders thanks to the commitment and dedication of 121,000 employees. Our main objective is to provide protection solutions focused on our customers' needs, offering superior levels of service, risk management, and specialized financial advice. In Mexico, since 2008, we have been providing protection to 7.3 million policyholders, thanks to the work of nearly 4,000 employees and around 11,000 distributors located across various regions of Mexico. Likewise, since our arrival, AXA Mexico has remained in the top five insurance companies with presence in all business lines. The marketing of our products is carried out through agents and promoters, brokers, AXA Stores, and alternative channels such as banks, retail chains, companies, and the internet. At AXA Mexico, we don't just sell insurance; we also have a commitment to society. Through our AXA Mexico Foundation, we support socially impactful actions and risk prevention initiatives.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Lawyer645258275824651213

* MX * CLAIMS AND ASSISTANCE * 2500061C **Job Description** -------------------------- At AXA, we are looking for people like you, who want to test their limits while driving progress for the world. Are you ready? **Position Objective:** To follow up on theft and collision claims in the Auto line, ensuring proper management of internal processes. **Main Responsibilities:** * Management and follow-up of collision cases. * Handling of legal assistance providers. * Management and follow-up of theft cases. * Assessment, determination, and reporting of total losses due to theft. * Follow-up and recording of located thefts. * Negotiation of payments, recoveries, and indemnifications. * Attention to internal and external clients. **Requirements:** * Education: Bachelor's degree in Law (degree and license) * Language: Basic English. * Type and length of experience: 1 year in oral trials, practicing civil, commercial, and criminal law; desirable knowledge in insurance (not mandatory), customer service, especially handling complex situations, negotiations. * Tools: Intermediate Office skills. Intermediate Excel (updating databases, data cross-checking, indicator analysis, and executive presentations). **Competencies:** Results Orientation, Business Knowledge, Motivation and Inspiration, Organizational Skills. By becoming part of AXA, you will reach your potential to drive progress. We are a company that respects diversity and promotes inclusion. We do not discriminate in any way, nor do we require HIV medical certificates or non-pregnancy certifications. Know You Can AXA offers you a variety of development and career options, as well as local and international experiences that provide growth opportunities. Our commitments to you are: driving innovation, enabling growth experiences, and promoting an inclusive, open, and flexible environment. Likewise, diversity and inclusion are at the heart of our company. Our workforce consists of people from different generations, nationalities, and with equitable gender distribution. We are a multinational multi-line insurance company, a global leader in protection solutions, present in nearly 60 countries. Worldwide, we care for over 108 million policyholders thanks to the commitment and dedication of 121,000 employees. Our main objective is to provide protection solutions focused on our customers' needs, offering superior levels of service, risk management, and specialized financial advice. In the country, since 2008, we have provided protection to 7.3 million policyholders, thanks to the work of nearly 4,000 employees and around 11,000 distributors located across various regions of Mexico. Likewise, since our arrival, AXA Mexico has remained in the top five insurance companies with presence in all business lines. The marketing of our products is carried out through agents and promoters, brokers, AXA Stores, and alternative channels such as banks, retail chains, companies, and the internet. At AXA Mexico, we don't just sell insurance—we also have a commitment to society. Through our AXA Mexico Foundation, we support social impact initiatives and risk prevention activities.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Support Technician (on-site in Tlalnepantla)645253058200331214

Support Technician (on-site in Tlalnepantla)

**Job Description:** At DXC, we use the power of technology to deliver mission-critical IT services that our clients need to modernize operations and drive innovation across their entire IT infrastructure. We provide services through the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing, and Modern Workplace. Our DXC Modern Workplace services enable client employees to easily find, understand, and interact with IT and their colleagues anytime, anywhere, and on any device. We empower a personalized experience that allows employees to work seamlessly and securely. **ABOUT THIS ROLE:** As a field support representative, you will proactively work and interact with end users at client sites, managing preventive and corrective troubleshooting of printing systems, mobile devices, hand helds, laptops, providing support across all three levels: hardware, software, and networks. **WHAT YOU WILL DO?** * Provide user support * Set up and manage equipment * Inventory IT equipment * Resolve tickets and follow-up * Perform preventive and corrective maintenance on equipment (laptops, printers, mobiles, hand helds, switches, nodes) * Demonstrate active communication skills and teamwork to resolve any customer incident/request. * Maintain a high level of customer satisfaction by clarifying customer needs and ensuring they are met. * Provide software service, post-sales support, or service delivery and application solutions on standard and specialized systems. * Resolve technical issues on assigned hardware and software platforms. * Use proactive monitoring procedures/tools to identify opportunities for problem prevention. * Manage and operate manufacturing EPS systems at a client site. **WHO YOU ARE:** * Bachelor’s degree in Information Technologies, Systems Engineering, Computer Science, Informatics, or related fields * 2 years of experience working in the technology industry, specifically handling significant-sized accounts (Windows operating systems, MS Office 365, thermal printers, handheld scanners, and basic networking skills). * Practical knowledge of domain policies, certificate consoles, control panel functions, networks, commands, bulk files, peripheral system diagnostics. * Strong communication skills to listen to the customer and clearly articulate solutions to queries. Experience working in the technology industry, specifically managing large-scale accounts **WORK ENVIRONMENT** * **On-site in Tlalnepantla** Joining DXC connects you with brilliant people who embrace change and seize opportunities to advance their careers and amplify client success. At DXC, we support each other and work as a team, globally and locally. Our achievements demonstrate how we deliver excellence to our clients and colleagues. You’ll join a team dedicated to creating a culture of learning, diversity, and inclusion, and committed to strong ethics and corporate citizenship. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. **Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available** here***.***

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Office Manager II C643951363754271215

Office Manager II C

* MX * SALES AND DISTRIBUTION * 250005R3 **Job Description** -------------------------- At AXA, we are looking for people like you, who want to push their limits while driving progress for the world. Are you ready? Objective: Be responsible for leading the commercial and operational strategy of the location, ensuring the achievement of sales, profitability, and growth targets in Auto, Life, Property, and Health insurance lines. Your main mission will be to drive the performance of sales staff, agents, and promoters, fostering a results-driven culture, continuous improvement, and talent development according to AXA's excellence standards. Main Responsibilities: * Lead and supervise the sales team to ensure goal achievement and key performance indicators (KPIs). * Design and implement the local growth plan, ensuring alignment with regional and national strategies. * Monitor productivity, profitability, and portfolio retention by business line. * Create and analyze management dashboards for decision-making (Power BI, Excel, or equivalents). * Develop customized action plans for agents and promoters, enhancing their performance. * Implement initiatives for attraction, development, and retention of sales talent. * Collaborate with cross-functional areas (Underwriting, Operations, Health, and Life) to optimize customer service and support. * Promote a work environment based on ethics, innovation, and customer focus. Requirements:* Bachelor's degree in: Completed bachelor’s degree in Administration, Finance, Business, or related fields.* English level: intermediate. Knowledge and experience: Insurance sector, Commercial sector. Budgeting and Strategic Planning. Minimum of 5 years of experience in sales or leadership roles within the insurance industry. Solid knowledge of products and processes in Auto, Life, Property, and Health lines. Proficiency in commercial metrics, results analysis, and indicator management. Proven experience in training and developing sales teams. Intermediate/advanced level in Excel and PowerPoint (Power BI proficiency is desirable). Tools* Desirable: certifications in insurance or commercial leadership. * Microsoft Office (Excel, PowerPoint, Outlook). * Power BI or business analytics platforms. * CRM or customer and agent tracking tools. Competencies:* Inspirational leadership: ability to motivate, guide, and develop high-performance teams. * Results orientation and goal achievement. * Strategic thinking and analytical skills. * Negotiation and effective communication across different hierarchical levels. * Change management and adaptability to new strategies or business models. * Commercial innovation: creativity to design growth tactics in competitive environments. By joining AXA, you will reach your potential to drive progress. We are a company that respects diversity and promotes inclusion. We do not discriminate, nor do we request medical certificates for HIV or non-pregnancy. Know You Can AXA offers you a variety of career development opportunities, as well as local and international experiences that provide growth prospects. Our commitments to you are: driving innovation, enabling growth experiences, and promoting an inclusive, open, and flexible environment. Likewise, diversity and inclusion are at the heart of our company. Our workforce consists of people from different generations, nationalities, and equitable gender distribution. We are a multinational multi-line insurance company, a global leader in protection solutions, present in nearly 60 countries. Worldwide, we protect over 108 million policyholders thanks to the commitment and dedication of 121,000 employees. Our primary objective is to provide protection solutions focused on our customers' needs, offering superior levels of service, risk management, and specialized financial advice. In Mexico, since 2008, we have been providing protection to 7.3 million policyholders, thanks to the work of approximately 4,000 employees and nearly 11,000 distributors located across various regions of Mexico. Likewise, since our arrival, AXA Mexico has remained in the top five insurance companies with presence in all business lines. The marketing of our products is carried out through agents and promoters, brokers, AXA Stores, and alternative channels such as banks, retail chains, companies, and the internet. At AXA Mexico, we don't just sell insurance; we also have a commitment to society. Through our AXA Mexico Foundation, we support social impact actions and risk prevention.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

On-site Support Technician (On-site in Tlalnepantla)643847918306571216

On-site Support Technician (On-site in Tlalnepantla)

**Job Description:** At DXC, we leverage the power of technology to deliver critical IT services that our customers need to modernize operations and drive innovation across their entire IT infrastructure. We provide services through the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing, and Modern Workplace. Our DXC Modern Workplace services enable customer employees to easily find, understand, and interact with IT and their colleagues anytime, anywhere, and on any device. We empower a personalized experience that allows employees to work seamlessly and securely. **ABOUT THIS ROLE:** As a field support representative, you will proactively work and interact with end users at client sites, managing preventive and corrective troubleshooting for printing systems, mobile devices, hand helds, laptops, providing support across all three levels: hardware, software, and networks. **WHAT YOU WILL DO?** * Provide user support * Set up and manage equipment * Inventory IT equipment * Resolve tickets and follow-up * Perform preventive and corrective maintenance on equipment (laptops, printers, mobiles, hand helds, switches, nodes) * Demonstrate active communication skills and teamwork to resolve any client incidents/requests. * Maintain a high level of customer satisfaction by clarifying customer needs and ensuring they are met. * Provide software service, post\-sales support, or service delivery and application solutions on standard and specialized systems. * Resolve technical issues on assigned hardware and software platforms. * Use proactive monitoring procedures/tools to identify opportunities for problem prevention. * Manage and operate manufacturing EPS systems at a client site. **WHO YOU ARE:** * Bachelor's degree in Information Technologies, Systems Engineering, Computer Science, Informatics, or related fields * 2 years of experience working in the technology industry, specifically handling significant-sized accounts (Windows operating systems, MS Office 365, thermal printers, handheld scanners, and basic networking skills). * Practical knowledge of domain policies, certificate consoles, control panel functions, networks, commands, bulk files, peripheral system diagnostics. * Strong communication skills to listen to the customer and clearly articulate solutions to inquiries. Experience working in the technology industry, specifically managing large-scale accounts **WORK ENVIRONMENT** * **On-site in Tlalnepantla** Joining DXC connects you with brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC, we support each other and collaborate as a team, both globally and locally. Our achievements reflect how we deliver excellence to our customers and colleagues. You'll join a team dedicated to creating a culture of learning, diversity, inclusion, strong ethics, and corporate citizenship. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in\-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. **Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available** here***.***

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Service Supervisor642821174229781217

Service Supervisor

* MX * SALES AND DISTRIBUTION * 250005T5 **Job Description** -------------------------- At AXA, we are looking for people like you, who want to test their limits while driving progress for the world. Are you ready? **Position Objective:** Support and advise business partners, customer service executives, or sales force on procedures and inquiries, acting as an intermediary with the Underwriting, Claims, Technical, and Agent areas to provide the best service according to standards and ensure procedures are completed timely and correctly. **Main Responsibilities:** * Monitor support statistics on incoming procedures by coordinating tasks performed by each executive, evaluating that procedures are carried out correctly so that procedures are processed timely and accurately, balance workload, and contribute to achieving set objectives for each executive. * Advise the Sales Force and Customer Service Executives on new tools and minimum requirements necessary for procedures requested by policyholders by consulting policies, operation manuals, and the provider portal to ensure agents properly request procedures from the insurer and customers receive their transactions timely and correctly. * Follow up on the correct and timely application of Deposited Premiums by reviewing the Deposited Premiums Report to coordinate their application, checking collections systems, and, if additional requirements are needed, informing the agent to ensure policy application, resulting in protected customers, timely commission disbursement to our sales force, and capital inflow to the company. * Negotiate and support resolution of special cases across different collection areas: application, billing, refunds, and debt management, supporting prompt, agile, and accurate resolution of cases reported as special or outside established service levels. **Requirements:** * Education: Completed Bachelor's degree. * Language: Basic English. * Type and length of experience: 1 to 3 years of experience managing sales teams. * Knowledge: Basic knowledge of claims, collections, underwriting, and commissions. * Tools: Intermediate Office skills. * Location: Mexico City **Competencies:** * Results Orientation. * Motivation and Inspiration. * Business Knowledge. By joining AXA, you will reach your potential to drive progress. We are a company that respects diversity and promotes inclusion. We do not discriminate nor require HIV or non-pregnancy medical certificates. Know You Can AXA offers you a variety of development and career options, along with local and international experiences that provide growth opportunities. Our commitments to you are: fostering innovation, enabling growth experiences, and promoting an inclusive, open, and flexible environment. Likewise, diversity and inclusion are at the heart of our company. Our workforce consists of people from different generations, nationalities, and equitable gender distribution. We are a multinational multi-line insurance company, a global leader in protection solutions, present in nearly 60 countries. Worldwide, we protect over 108 million policyholders thanks to the commitment and dedication of 121,000 employees. Our main goal is to provide protection solutions focused on customer needs, offering superior levels of service, risk management, and specialized financial advice. In Mexico, since 2008, we have provided protection to 7.3 million policyholders, thanks to the work of nearly 4,000 employees and around 11,000 distributors located across various regions of Mexico. Additionally, since our arrival, AXA Mexico has remained in the top five insurers present in all business lines. Our products are marketed through agents and promoters, brokers, AXA Stores, and alternative channels such as banks, retail chains, companies, and the internet. At AXA Mexico, we don't just sell insurance; we also have a commitment to society. Through our AXA Mexico Foundation, we support social impact and risk prevention initiatives.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Veterinary Doctor in Satélite638384317090571218

Veterinary Doctor in Satélite

**Send us your application to join our veterinary team in Satélite.** We are looking for individuals passionate about veterinary medicine and animal welfare, with a strong service vocation and the ability to provide high-quality care to our patients and their families. This position is key to maintaining our standing as the leading veterinary center in the Satélite area, recognized for clinical excellence, ethical management, and empathetic treatment of all species. **Main responsibilities: Comprehensive veterinary care in Satélite** --------------------------------------------------------------------------------------- * Provide preventive, diagnostic, and therapeutic medical care for dogs, cats, and other pets, from general consultations to treatment of complex cases. * Perform minor and major surgical procedures, as well as emergency interventions. * Carry out vaccinations, deworming, health check-ups, and preventive medicine plans tailored to each patient. * Interpret laboratory tests, X-rays, and other diagnostic exams to support accurate clinical decision-making. * Educate and advise pet owners on nutrition, animal welfare, behavior, and disease prevention. * Actively collaborate with the veterinary team, assistants, and technical staff to ensure optimal workflow and patient care. * Maintain electronic records and clinical histories according to internal protocols and current regulations. * Participate in ongoing training, awareness campaigns, and community animal health programs in the Satélite area. ### **Essential requirements for Veterinary Doctor position in Satélite** * **Education:** University degree in Veterinary Medicine and Animal Science (valid professional license required). * **Minimum experience:** 2 years in veterinary practice and basic surgery (emergencies, sterilization, dental prophylaxis, etc.). * **Technical knowledge:** Comprehensive clinical diagnosis, pharmacology, anesthetic management, and veterinary first aid. * **Digital tools:** Proficiency with electronic medical records, modern medical equipment, and veterinary software. * **Availability:** Rotating shifts, on-call duties, and weekend work (fair rotating schedule). * **Service attitude:** Kind, empathetic demeanor and effective communication with both clients and team members. #### **Key competencies for veterinary medicine in Satélite** * **Clinical problem-solving:** Ability to diagnose and treat a variety of conditions, prioritizing animal welfare and ethical care. * **Collaborative work:** Willingness to integrate, contribute to colleagues' development, and improve internal processes. * **Communication:** Ability to clearly explain diagnoses, treatments, and prognoses to non-technical audiences. * **Organizational skills:** Adherence to protocols, efficient time management, and case follow-up. * **Professional development:** Demonstrated interest in learning new techniques, regulations, and industry trends. * **Commitment to diversity and inclusion:** Respectful and equitable treatment of all individuals and colleagues, without discrimination. ##### **What we offer in the Veterinary Doctor position in Satélite?** * A professional, safe, and inclusive work environment with opportunities for growth and continuous development.

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Business Development Representative638351729381131219

Business Development Representative

### **Our Sales Development Team** You will join the Envío Nube team, the logistics solution that increases conversion, reduces costs, and improves delivery experience. We use technology to connect entrepreneurs with the best shipping options through a simple, efficient, and bureaucracy-free operation. As a Business Development Representative at Envío Nube, you will be the strategic first contact with Tiendanube merchants. Your role will be to identify opportunities, generate interest in the Envío Nube solution, and actively collaborate to accelerate the adoption of our logistics platform. ### **The Scope of Your Challenge** * Research and segment merchants with logistics potential, prioritizing high shipping volume. * Proactively contact potential clients to present Envío Nube and close opportunities. * Understand logistics needs, identify pain points, and qualify opportunities. * Ensure the quality of the sales funnel and keep the CRM updated. * Collaborate closely with AEs and implementation teams to ensure effective adoption. Provide customer voice insights to improve processes, product, and sales messaging * ### **What We're Looking For** * Experience in Sales / Sales Development (SDR, Inside Sales, or Pre-Sales). * Previous experience making phone calls and prospecting clients. * Customer orientation and consultative selling skills. * Strong focus on productivity and results. * Analytical skills and information processing ability. * Process and methodology orientation. * Resilience and adaptability to change. * Hunter profile with high energy to seek new business opportunities. * Availability to attend the office at least twice a week (CDMX) #### **Nice to Have** * Experience in a B2B SaaS company. * Experience with Hubspot or other CRM. * Proficiency in Excel sheets or data processing tools. * Experience in e\-commerce. ### **Our Hiring Process** We want you to have the best possible experience throughout our selection process. After you apply, our Talent Acquisition team will carefully review your profile and, regardless of the outcome, you will receive a response. Stages and timelines may vary depending on the position, but don’t worry—we’ll stay in contact with you throughout the entire process. ### **What We Offer** * Private medical coverage; * 100% covered Portuguese classes; * Reimbursement of your Internet bill with a 50-megabit connection; * Discounts on Coderhouse courses; * Extended family leave of 21 consecutive days for non-gestational or adoptive parents; * In addition to vacation time, we offer one week of rest to recharge between the end and beginning of the year; * A completely free Tiendanube store for your personal use or for someone in your circle; * We are \#remotefirst, prioritizing remote work within the country of hire whenever the role allows; It's an environment of constant challenge, purpose, and ownership—here, innovation comes from thinking big and having a giant attitude. * ### **Privacy Notice** Tiendanube is committed to protecting the privacy and ensuring the security of individuals applying for the positions we offer. To evaluate your application, we will access part of your information, which will be reviewed before proceeding. We will use this data solely for recruitment and selection processes. Additionally, we take the protection of our people seriously and only share information that is truly necessary. Ultimately, we will retain your data in our system only for as long as strictly required. Tiendanube was born with a powerful purpose: **reduce entrepreneurial barriers to zero**, empowering, through technology, the stories of millions of people across Latin America so they can turn their dreams into lasting legacies. Our ambition is clear: **we want to be the obvious choice for every entrepreneur, both those just starting out and those already selling millions.** Beyond societal impact, we aim to build a large-scale, profitable business capable of sustaining itself and financing its own growth in a highly competitive landscape and a challenging macroeconomic environment. This is the challenge that drives us, and with this mindset, we continue driving our clients’ growth. Being among the greats requires commitment, focus, and resilience on a naturally long journey. We know that only those passionate about their work can truly align with our dynamics. If you seek comfort, easy solutions, or well-trodden paths, and believe reward should come before results, Tiendanube is not for you. But if you have **a thirst for innovation**, are aware of the challenges and the need to **constantly adapt**, value autonomy, strive to **deliver excellent results** that add value to customers, and want to be in an **environment that constantly challenges you**, then this is your place. We continue turning challenges into opportunities and innovation into real impact. We put our customers at the center of everything because the passion for entrepreneurship unites and motivates us to keep shaping the future of digital commerce in Latin America. **Tiendanube** **Built by those who think big and have giant attitude.**

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

Support Guru - Customer Service638351720373771220

Support Guru - Customer Service

### **Our Support Team** Our mission is to help and accompany entrepreneurs and major brands across Latin America in selling online, offering an exceptional quality service. Beyond providing a high level of support, this team's role toward the customer is even greater: they are guardians of the customer experience, not only when speaking directly with them but in every interaction they have with other Tiendanube teams. That’s why, in addition to helping and guiding our merchants and partners resolve doubts and issues with their businesses on the platform, they also participate in projects and collaborate with various teams, bringing the customer’s voice across the company to improve support processes, user experience, and our product. ### **The Scope of Your Challenge** * Help entrepreneurs and businesses answer their questions, solve problems, and provide advice about the Tiendanube platform or their business in general, advising them via email, social media, chat, or phone, always delivering your best in every interaction; * Provide support to all our customers and partners, adhering to the highest quality standards by delivering clear, complete, personalized, and empathetic responses; * Be part of an autonomous team that must organize itself to meet quality and response time goals, directly impacting user experience and business objectives. ### **What We're Looking For** * Studies in Marketing, Communications, Business Administration, or related fields. * Availability to attend our offices in Mexico City at least once per week. * Experience in customer service within ecommerce platforms and/or online marketing. * A customer-oriented mindset and a passion for helping people in a special way. * Outstanding kindness and empathy. * Excellent writing and communication skills, with strong grammar and clarity of expression as your hallmark. * Ability to teach effectively, both in writing and verbally—and enjoy doing so! * Proactivity ingrained in your nature, always striving to go the extra mile. * Punctuality is important to you. * You enjoy teamwork. * Ability to commit to a full\-time role, during the following shift schedule, working five days per week: Sunday through Thursday. Monday to Thursday from 11 AM to 8 PM, and Sundays from 9 AM to 6 PM. **A Plus** * Knowledge of social media configuration (Instagram Shopping, Facebook Shopping) * Skills in design, image editing, and HTML/CSS/JS. Any other skills you’re proud of and that could benefit other businesses. * ### **Our Process** We want you to have the best possible experience throughout our selection process. After you apply, our Talent Acquisition team will carefully review your profile and, regardless of the outcome, you will receive a response. Stages and timelines may vary depending on the vacancy, but don’t worry—we’ll stay in contact with you throughout the entire process. ### **What We Offer** * Private health insurance; * 100% covered Portuguese language classes; * Reimbursement of your internet bill for a 50-megabit connection; * Discounts on Coderhouse courses; * Extended family leave of 21 consecutive days for non-pregnant or adoptive parents; * In addition to vacation time, we offer one week of rest to recharge between the end and beginning of the new year; * A completely free Tiendanube store for you or someone in your circle to use; * We are \#remotefirst, prioritizing remote work within the country of hire whenever the role allows; It's an environment of constant challenge, purpose, and ownership—here, innovation comes from thinking big and having a giant attitude. * ### **Privacy Notice** Tiendanube is committed to protecting the privacy and ensuring the security of individuals applying for the positions we offer. To evaluate your application, we will have access to part of your information, which will be reviewed before proceeding. We will use this data solely for recruitment and selection processes. Additionally, we take the protection of our people very seriously and only share information that is strictly necessary. Ultimately, we will retain your data in our system only for as long as it is genuinely needed. Tiendanube was born with a powerful purpose: **reduce the barriers to entrepreneurship to zero**, empowering, through technology, the stories of millions of people across Latin America so they can turn their dreams into lasting legacies. Our ambition is clear: **we want to be the obvious choice for all entrepreneurs, whether just starting out or already selling millions.** Beyond societal impact, we aim to build a large-scale, profitable business capable of sustaining itself and financing its own growth in a highly competitive landscape and challenging macroeconomic environment. This is the challenge that drives us, and with this mindset, we continue fueling our customers’ growth. Being among the greats requires commitment, focus, and resilience on a naturally long journey. We know only those passionate about their work can truly connect with our culture. If you seek comfort, easy solutions, or well-trodden paths, and believe reward should come before results, Tiendanube is not for you. But if you have **a thirst for innovation**, are aware of the challenges and the need to **constantly adapt**, value autonomy, strive to **deliver excellent results** that add value to customers, and want to be in an **environment that constantly challenges you**, then this is your place. We keep turning challenges into opportunities and innovation into real impact. We put our customers at the heart of everything because the passion for entrepreneurship unites and motivates us to continue shaping the future of digital commerce in Latin America. **Tiendanube** **Built by those who think big and have giant attitude.**

QC69+9G, 99257 Valparaíso, Zacatecas, Mexico

Negotiable Salary

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