Job Summary: You will provide technical support to users of Promob systems, managing requests and incidents while ensuring a positive customer experience through effective resolution. Key Points: 1. Specialized technical support for Promob systems 2. Timely management of requests and incidents 3. Focus on service quality and customer satisfaction • Provide technical support to users via tickets, focused on Promob systems. • Manage requests and incidents in a timely manner. • Accompany customers in problem resolution until closure. • Ensure a positive customer experience by focusing on service quality and effective resolution. • Document cases and follow established processes.-Requirements- Minimum education: Upper secondary education - General High School years of experience Age: between 18 and 45 years Knowledge: Promob, Technical Support Keywords: demonstrator, fair representative, traveling salesperson, agent, representative, agente, representante, support, apoyo, support, soporte