Description
**Profile: "BEERMEX"**
* Responsible: At BeerMex, we take our commitment to customers very seriously, as they are the driving force of the company.
* Organized: Manage work schedules and focus on achieving objectives.
* Proactive: We do not wait for things to come to us—we go after them.
* Extroverted: Capable of building long-term relationships.
* Problem-solver: Deliver results and solutions—not problems.
**Key Responsibilities:**
* Customer service via any contact channel used by the customer.
* Quoting all requirements from assigned customers.
* Generating orders—sales orders.
* Addressing beer-related inquiries: malts, hops, yeast, etc.
* Handling order follow-up, transit time, or similar matters.
* Prospecting new customers.
* Tracking and submitting reports on stock shortages.
**Requirements:**
* Working hours: Variable depending on activities:
* Warehouse: Monday to Friday, 8:30 AM to 5:30 PM.
* While traveling, working hours are variable.
* Attendance and promotion of brewing events is mandatory—even on weekends or as needed. A time-off compensation scheme applies.
* Availability to travel an average of 180 days per year.
* Strong knowledge of craft beer.
* Minimum 1 year of experience in beer production.
* Proficiency with Microsoft Office suite (Excel, administrative knowledge, etc.).
* Organized.
* Customer-oriented personality and attitude.
**Employment Terms:**
* Monthly bonuses based on reporting and objective targets.
* Commission payments on sales, according to the offered scheme.
Employment Type: Full-time
Salary: Starting at $10,000\.00 per month
Benefits:
* Sick leave days
* Company parking
* Option for indefinite-term contract
* Company phone
* Complimentary uniforms
Education:
* Completed high school diploma (preferred)
Experience:
* Craft beer production: 1 year (mandatory)
* Customer service: 1 year (preferred)
Travel availability:
* 50% (preferred)
Work location: On-site employment