Description
Job Summary:
We are seeking a Customer Service Specialist to follow up with customers experiencing issues, ensure compliance with service orders, and analyze red flags.
Key Highlights:
1. Customer service experience and red-flag analysis
2. Tracking of service orders and customer calls
3. Opportunity for professional development
***WE ARE SEEKING FOR OUR NEW LOCATION:***
**CUSTOMER SERVICE SPECIALIST**
REQUIREMENTS:
* 1 year of customer service experience
* Proficient Excel skills
* Call center experience preferred
* Availability: Monday to Friday, 9 AM to 7 PM; Saturday or Sunday, 9 AM to 2 PM (Sunday remote work)
RESPONSIBILITIES:
* Follow-up calls to customers with high incident rates
* Monitoring compliance with service orders
* Red-flag analysis
WE OFFER:
* $12,300 monthly salary
* Productivity bonus: $9,000
* Statutory benefits
* Life insurance
* Group Salinas benefits and discounts
* Professional development opportunity
\*\*\*No transportation issues required for Puerta de Hierro location during the first 3 months \*\*\*
We look forward to your application!