Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education. **Description:** Orion Innovation México is an international leading technology services company with offices in Mexico and the United States. We provide high-impact business solutions. Due to our continuous growth, we are currently looking for talent such as: **Data Analyst** **Requirements:** * Degree in Computer Systems Engineering, Economics, Mathematics, Actuarial Science, or Statistics * Highly desirable experience in Call Center metrics * **Mandatory experience in SQL and Python (Pandas, Spark)** * **Scrum and Kanban methodologies** * **AWS Redshift (mandatory)** * **Jira** * **Microsoft Office Suite** * **Tableau/Power BI** * Intermediate English **Skills:** * Effective communication with key stakeholders and business leaders * Superior analytical and organizational skills * Results-driven with strong execution capability * Accuracy and attention to detail * Proactive adaptability and openness to feedback * Self-learning ability and continuous improvement mindset * Project management * Teamwork with focus on organizational synergy **Responsibilities:** * Collect, organize, analyze, and distribute significant amounts of information with attention to detail to ensure data quality and integrity * Develop, automate, verify, and monitor projects for analyses aligned with business needs * Continuously improve data analysis processes and infrastructure * Generate insights by identifying and interpreting trends or patterns in datasets to support data-driven decision-making * Design reporting systems for visualizing periodic reports summarizing data analysis * Create views and dashboards to provide useful information to the business If you meet the profile, apply through this channel, **submitting your CV,** and we will contact you. **Thank you for your interest in joining our team!** *"At Gonet México, it is strictly prohibited to request medical certificates of non-pregnancy and Human Immunodeficiency Virus (HIV) as requirements for hiring, continued employment, or promotion. No individual will be discriminated against based on race, religion, sexual orientation, physical condition, socioeconomic status, or any other reason"* Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Candidate Privacy Policy Orion Systems Integrators, LLC and its subsidiaries and affiliates (collectively, “Orion,” “we” or “us”) are committed to protecting your privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) explains: * What information we collect during our application and recruitment process and why we collect it; * How we handle that information; and * How to access and update that information. Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy.