**About the company** About us With 23 years of experience, we drive the manufacturing industry with passion, creativity, and innovation. We manufacture precision masking solutions, line hooks, and technical tapes for manufacturing companies across various industries. **Requirements** Completed bachelor's degree or technical career Two years of experience in customer service Experience in problem resolution Knowledge of billing **Schedule:** Monday to Friday **Activities** * Represent the company to active and new customers, addressing their concerns and requests. * Record new orders and make changes to existing ones. * Follow up on issued invoices and received payments. * Conduct phone follow-ups on receipt/analysis and customer response to quotations. * Provide details about products offered and their prices. * Keep customers informed about their accounts and order status. * Regularly contact customers to determine satisfaction with service. * Prepare customer quotations, receive and review purchase orders. * Track order deliveries and monitor customer satisfaction. * Acquire new customers through telemarketing and email. * Reactivate inactive customers through phone calls and/or sending virtual brochures. Job type: Full-time Salary: $14,000.00 per month Benefits: * Transportation assistance or service * Dining facility service * Free uniforms * Grocery vouchers Work location: On-site position