Monitoring Supervisor

Description

Job Summary: The Monitoring Supervisor oversees and coordinates the surveillance of units and operations to ensure security protocols, detect incidents, and minimize risks. Key Highlights: 1. Leadership in security and response to critical incidents. 2. Advanced handling of monitoring and video surveillance technologies. 3. Risk analysis and team management in a dynamic environment. **MONITORING SUPERVISOR** **Core Purpose of the Position:** The Monitoring Supervisor is responsible for supervising, coordinating, and ensuring proper surveillance of SEGADI’s units and operations, guaranteeing compliance with security protocols, rapid incident detection, and timely response to minimize risks, protect company assets, and ensure operational continuity of the supply chain. **Work Location:** Patio Buenavista Branch **Working Conditions:** * **Modality:** On-site **Position Profile:** * **Education Level:** Completed high school with experience in monitoring and security. A bachelor’s degree in Logistics or related fields is preferred. * **Gender:** Indistinct * **Marital Status:** Indistinct * **Nationality:** Indistinct * **Willingness to Travel?:** Nationwide **Required Experience:** * **Years of Experience:** Minimum 2 years in monitoring or security supervision, with emphasis on team and logistics operations management. * **Responsibilities:** Supervise and coordinate the work of the monitoring team. * Ensure surveillance operations are conducted in accordance with established protocols. * Coordinate responses to emergency situations, ensuring facility and transit unit safety. * Ensure compliance with CTPAT, OEA, and other applicable security regulations in the industry. **Specific Knowledge:** * **Monitoring and Video Surveillance:** Advanced operation of CCTV systems, GPS, and real-time tracking tools. * **Security Protocols:** Knowledge of transportation security protocols, including CTPAT and OEA. * **Incident Management:** Identification, analysis, and response to risk events or operational deviations. * **Access and Perimeter Control:** Oversight of entries and exits at facilities and transit units. **Certifications and Courses:** * **Monitoring and Video Surveillance Course:** Operation of CCTV systems, GPS, and tracking software. * **Risk and Security Management Certification:** Training in identification and mitigation of threats in transportation and logistics operations. **Key Competencies:** **Personal Area:** * **Leadership and Decision-Making:** Ability to act authoritatively, making quick and accurate decisions in critical situations such as thefts, monitoring system failures, or route emergencies. * **Working Under Pressure:** Ability to operate effectively in high-pressure environments, making precise real-time decisions to ensure security. * **Analytical Thinking:** Evaluation of received data and information to make strategic decisions and prevent potential threats. **Social Area:** * **Effective Communication:** Ability to clearly and effectively communicate security procedures and protocols. * **Teamwork:** Ability to coordinate across departments and lead the monitoring team. * **Conflict Management:** Ability to handle conflict situations effectively and professionally. **Professional Area:** * **Risk Analysis:** Advanced knowledge of risk and vulnerability analysis within the supply chain, anticipating potential threats. * **Team Management:** Supervision of daily monitoring team operations, ensuring strict adherence to security protocols. * **Technology Handling:** Proficiency in monitoring tools, including video surveillance software, GPS, and security platforms, to ensure effective and timely oversight.