Position Summary: The Monitoring Supervisor oversees and coordinates the surveillance of units and operations to ensure security protocols, detect incidents, and minimize risks—protecting assets and ensuring operational continuity. Key Highlights: 1. Leadership in security and logistics operations. 2. Advanced operation of monitoring and video surveillance systems. 3. Risk management and real-time incident response. **MONITORING SUPERVISOR** **Fundamental Purpose of the Position:** The Monitoring Supervisor is responsible for supervising, coordinating, and ensuring proper surveillance of SEGADI’s units and operations, guaranteeing compliance with security protocols, rapid incident detection, and timely response to minimize risks, protect company assets, and ensure supply chain operational continuity. **Work Location:** Patio Buenavista Branch **Working Conditions:** * **Modality:** On-site **Position Profile:** * **Education Level:** Completed high school diploma with experience in monitoring and security. A bachelor’s degree in Logistics or related fields is preferred. * **Gender:** Not specified * **Marital Status:** Not specified * **Nationality:** Not specified * **Willingness to Travel?:** Domestic **Required Experience:** * **Years of Experience:** Minimum 2 years in monitoring or security supervision, with emphasis on team and logistics operations management. * **Responsibilities:** Supervise and coordinate the work of the monitoring team. * Ensure surveillance operations are conducted according to established protocols. * Coordinate responses to emergency situations, ensuring facility and transit unit safety. * Ensure compliance with CTPAT, OEA, and other applicable security regulations in the sector. **Specific Knowledge:** * **Monitoring and Video Surveillance:** Advanced operation of CCTV, GPS, and real-time tracking tools. * **Security Protocols:** Knowledge of transportation security protocols, including CTPAT and OEA. * **Incident Management:** Identification, analysis, and response to risk events or operational deviations. * **Access and Perimeter Control:** Oversight of entries and exits at facilities and transit units. **Certifications and Courses:** * **Monitoring and Video Surveillance Course:** Operation of CCTV, GPS, and tracking software. * **Risk and Security Management Certification:** Training in identification and mitigation of threats in transportation and logistics operations. **Key Competencies:** **Personal Area:*** **Leadership and Decision-Making:** Ability to act authoritatively, making swift and accurate decisions in critical situations such as thefts, monitoring system failures, or route emergencies. * **Working Under Pressure:** Ability to operate effectively in a high-pressure environment, making precise real-time decisions to ensure safety. * **Analytical Thinking:** Evaluation of received data and information to make strategic decisions and prevent potential threats. **Social Area:*** **Effective Communication:** Ability to clearly and effectively communicate security procedures and protocols. * **Teamwork:** Capacity to coordinate across departments and lead the monitoring team. * **Conflict Management:** Ability to manage conflict situations effectively and professionally. **Professional Area:*** **Risk Analysis:** Advanced knowledge of supply chain risk and vulnerability analysis, anticipating potential threats. * **Team Management:** Supervision of daily monitoring team operations, ensuring strict adherence to security protocols. * **Technology Proficiency:** Mastery of monitoring tools—including video surveillance software, GPS, and security platforms—to ensure effective and timely oversight.