




Position Summary: We are seeking an experienced Rooms Operator with maintenance expertise to ensure the operational readiness of guest rooms, contributing to guest satisfaction within a luxurious and warm environment. Key Highlights: 1. Create happiness for guests proactively and creatively 2. Be part of a team that exceeds expectations at every moment 3. Innovate to deliver extraordinary experiences and memorable moments Rooms Operator (19130\) At One\&Only, we exist to create JOY for our guests through anticipation, creativity, precision, empathy, and warmth. We craft every aspect of the guest stay, turning their dreams and desires into reality. In an elegant yet relaxing atmosphere, supported by a meticulous yet warm team, we strive to exceed our guests’ expectations at every moment. Seamlessly integrated amidst the spectacular coastal jungle views of Riviera Nayarit, One\&Only Mandarina strikes a perfect balance between elegant, private tree houses and cliffside villas. The charm of Mexican warmth is one of our most unique and valuable assets. With deep knowledge and generosity, we anticipate every guest need and surpass expectations. Whether organizing a perfect family day or coordinating a private romantic dinner, we approach everything with great imagination to evoke fun, discovery, and adventure. It’s not just our job—it’s our passion. About the Position. Maintain all guest rooms under your responsibility in perfect operational condition, in accordance with design and conservation standards—covering installations, equipment, furniture, and finishes. Given the constantly evolving market and to support your own career growth, versatility and the ability to handle multiple tasks are imperative. To ensure hotel operations and service delivery, lateral transfers to other departments may occur with or without prior notice. **Key Activities and Responsibilities** * Contribute maximally to the overall satisfaction of the Division. * Participate in Performance Evaluations. * Complete scheduled training. * Contribute to and maintain a pleasant working environment. About You. * Skilled in finishing repairs (painting, patching, wood touch-ups) and proficient in using measurement instruments such as infrared thermometers, multimeters, and leak detectors. * Minimum 1 year of experience in this role. * Technical background in installations or maintenance—or equivalent. Our brand is expanding faster than ever before. We invest in growing our company—which means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spirited like ours. We are dedicated to making our guests happy beyond their expectations—delighting them in every interaction and creating lifelong memories. You will be part of our vision: continuous innovation to deliver extraordinary experiences and memorable moments.


