Description
This role requires a SRE mindset combined with AI/ML expertise and strong application engineering skills across public and private cloud environments.
**Key Responsibilities**
\- End\-to\-end service ownership: design for telemetry, security, resiliency, scalability, and performance; lead sizing/architecture; drive service health reviews and process simplification.
\- Incident management and prevention: lead postmortems/RCAs, coordinate fixes, define repair items, and implement data\-driven prevention and continuous improvement.
\- AI/ML and GenAI delivery: design and integrate solutions with LLMs, RAG, agentic workflows, and conversational AI; build low\-latency model serving and retraining pipelines.
\- Application engineering: develop performant microservices for distributed, containerized, cloud\-native systems.
\- Automation: eliminate toil by automating operational workflows, recovery procedures, code delivery, and configuration management; build internal tools and reusable scripts/services to accelerate delivery and reduce errors.
\- Observability: define and implement monitoring, logging, alerting, and tracing strategies; establish SLOs/SLIs/error budgets; improve diagnostics and performance visibility for rapid triage.
\- Cross\-functional collaboration: partner with product, operations, and data teams to translate requirements into secure, scalable solutions; communicate effectively with technical and non\-technical stakeholders.
**Minimum Qualifications**
\- BS/MS in Computer Science or related field; 10\+ years of software engineering in cloud environments.
\- Strong in distributed systems/microservices using java / python; SQL/data modeling; python for AI/automation.
\- SRE/DevOps expertise: systems and networking fundamentals, application security, observability, performance analysis, and incident response.
\- Proven SDLC excellence: code quality, reviews, version control, CI/CD, testing, and release engineering.
\- Excellent written and verbal communication; English fluency.
**Preferred/Technical Skills**
\- AI/ML/GenAI: experience with foundational models, RAG, agentic architectures; model deployment, optimization, monitoring, and retraining.
\- Cloud and containers: experience with containerization, orchestration, and resilient, fault\-tolerant microservices.
\- Observability: hands\-on experience designing dashboards, alerts, traces, logs, and metrics; defining SLOs/SLIs and error budgets; on\-call readiness and runbook quality.
\- Operations: performance tuning across java / python and SQL for large\-scale enterprise applications; strong Linux/Unix expertise; capacity planning and reliability reviews.
\- Automation and scripting: proficiency in scripting to automate operational workflows, build tooling, and CI/CD tasks (e.g., shell scripting, python, configuration\-as\-code, task runners).
\- Familiarity with enterprise ERP applications and standard DevOps tooling and practices.