Description
Job Summary:
INFONAVIT Housing Advisor responsible for contacting and advising beneficiaries interested in acquiring housing, generating databases, scheduling appointments, and providing information and resolving inquiries.
Key Highlights:
1. Advising beneficiaries on INFONAVIT housing acquisition
2. Organization, follow-up, and results-oriented approach in activities
3. Excellent customer service and social awareness
We are committed to being a diverse and inclusive workplace that offers equal opportunities and does not discriminate based on race, country of origin, gender, sexual orientation, disability, age, or any other legally protected status.
Therefore, we invite you to participate in our recruitment process to join us as an **INFONAVIT Housing Advisor.**
**EDUCATION:** Completed bachelor's degree in economics, administration, or engineering fields.
**WORK EXPERIENCE**
* Minimum 2 years of experience in credit or financial advisory/promotion and customer service.
**OTHER REQUIREMENTS**
* Flexible availability of working hours.
* Service-oriented attitude.
* Organization, activity follow-up, and results-oriented focus.
* Intermediate Excel skills.
**CORE COMPETENCIES:**
* Social awareness and teamwork.
* Service-oriented attitude.
* Organization, activity follow-up, and results-oriented focus.
* Excellent customer or user service.
**MAIN RESPONSIBILITIES:**
* Contact beneficiaries (calls and messages)
* Advise beneficiaries interested in acquiring INFONAVIT housing.
* Generate databases of beneficiaries interested in acquiring INFONAVIT housing.
* Schedule appointments for housing developments.
* Provide information regarding required documentation to access the Housing Program for Well-being.
* Resolve beneficiaries’ questions and concerns related to the Housing Program for Well-being.
**SALARY**
* Monthly gross salary of $16,000.00 plus benefits exceeding legal requirements.
**BENEFITS**
Additional income beyond your base salary:
* Transportation allowance.
* Grocery vouchers.
Benefits that grow with you:
* Savings fund (increases with tenure).
* Year-end bonus exceeding legal requirements.
* Vacation premium exceeding legal requirements.
Your well-being matters:
* Life insurance.
* Vacation days exceeding legal requirements.
* Eyeglass support after one year of service.
Support for your professional growth:
* Educational support to continue or complete your studies after one year of service.
Among others.