Collections Agent

Description

Job Summary: We are seeking an agent to conduct follow-ups and negotiations with clients, maintaining confidentiality and collaborating as part of a team. Key Highlights: 1. Active listening and effective communication 2. Emotional management and adaptability 3. Teamwork in collections ***RESPONSIBILITIES*** * Conduct follow-ups with clients having overdue accounts. * Inform clients about the status of their debt. * Record each contact and agreement made in detail within the collections management system. * Handle client information confidentially and respectfully. * Collaborate with other members of the collections team to achieve overall objectives**.** * Account follow-up. * Negotiation ***SKILLS*** * Active listening * Working under pressure * Emotional management * Adaptability * Effective communication ***WE OFFER*** * Base monthly salary: $6,000 * Part-time schedules (fixed hours) * Ongoing training * Bi-weekly commissions \+ punctuality bonuses * Job stability * Rotating days off * Work location: **Ixtapaluca Centro** * **On-site work** * PART-TIME SCHEDULES: Morning shift: 8:00 am \- 3:00 pm Afternoon shift: 2:00 pm \- 8:00 pm Contact Human Resources directly at 55\-64\-76\-32\-65 COL. IXTAPALUCA CENTRO. Job type: Part-time Salary: Starting from $6,000\.00 per month Benefits: * Salary increases * Flexible schedules Application question(s): * Are you available to work on weekends? * Do you have basic PC and Excel skills? * Do you have experience in call centers, sales, or debt collection? Education: * Completed high school diploma (Mandatory) Workplace: On-site employment