Administrative Customer Analyst

Description

Job Summary: We are seeking a Customer Support Advisor with experience in the real estate sector to coordinate activities, manage notarial processes, and ensure customer satisfaction. Key Highlights: 1. Experience in the real estate sector and notarial processes. 2. Strong customer service, communication, and leadership skills. 3. Opportunities for training and professional development. We are looking for a new \#HIRPlayer Are you passionate about delivering exceptional customer service? We’re looking for you to join our team at Hir Casa! CUSTOMER SUPPORT ADVISOR Work Location: Southern Zone, CDMX. **Main Responsibilities:** * Supervise and coordinate daily branch activities, ensuring goal achievement. * Maintain contact with local notaries to track our processes. * Validate requirements according to our product policies. * Maintain smooth and effective communication with customers and suppliers. * Prepare management reports and reports for management. **Requirements:** * Bachelor’s degree in Business Administration or related fields. * Experience in similar roles, preferably in the real estate sector. * Solid knowledge of notarial processes, trusts, and legal documentation. * Excellent customer service, communication, and leadership skills. * Ability to work autonomously and manage time efficiently. **We Offer:** * Direct employment with the company. * Statutory benefits * Life insurance * SGMM at 50% * Discount card for medical services * Savings fund: 13 % * Additional vacation days beyond statutory requirements * Profit sharing * Training and development If you meet the requirements and are interested in joining a leading company in the real estate sector, we want to meet you! Please send us your CV and cover letter. Our recruitment and selection processes are regulated and designed to provide excellent, empathetic, and respectful service to all individuals wishing to participate. We foster an inclusive culture where all forms of diversity are viewed as genuine value and contribution. We do not tolerate or practice any acts of discrimination, in accordance with the Universal Declaration of Human Rights.