Systems Assistant - Full Time

Description

Job Summary: Responsible for supporting the IT Department and users with internal requests, ensuring optimal operation of processes with logical, analytical, and investigative capabilities. Key Highlights: 1. Technical support and focused reporting, no programming. 2. User and IT Department support. 3. Problem resolution with an analytical mindset. **FOCUSED ON TECHNICAL SUPPORT AND REPORTING** (No programming) Job Description Will be responsible for supporting the IT Department and users with internal requests; implementing, maintaining, and ensuring optimal operation of processes; must possess logical, analytical, and investigative capabilities to help users work quickly and efficiently. Investigate any arising issue and then design or adapt an IT solution to improve functionality. KNOWLEDGE AND ACTIVITIES • Completed bachelor’s degree or currently completing graduation requirements. • Computer equipment formatting and repair. • Configuration of company mobile devices. • Email configuration. • Computer equipment inventory. • Software configuration support. • Preparation and submission of daily Excel reports to streamline user operations. • Basic and intermediate introductory ERP operational training sessions. • Updating system manuals for training purposes. • SQL at query level. • Intermediate-level Excel skills: VLOOKUP, MATCH, nested IF, Pivot Tables, date conversion, advanced filtering, data segmentation. • User support for the Fortia ERP system. • Creation and modification of items/customers/suppliers/users. • Weekly and monthly information submission. • PDF editing upon request. • Validation of electronic tax stamping on documents. • Basic Tableau knowledge. COMPETENCIES • Punctuality • Self-directed learning • Respect • Problem-solving • Analytical mindset • Initiative • Attention to detail • Timely delivery • Sense of urgency WE OFFER: Weekly payments Statutory benefits Life insurance Uniforms Birthday day off Schedule: Monday to Friday, 8:00–17:00; Saturdays, 8:00–13:00. -Requirements- Minimum education: Higher education – Bachelor’s degree 2 years of experience Languages: Spanish Age: between 25 and 35 years Knowledge: Efficiency, ERP, Maintenance, Preventive maintenance, Microsoft Excel, Microsoft Outlook, Networks, Technical support, SQL Server, Systems administration Keywords: helper, assistant, assistant, aux, auxiliary, assistant, helper, aide, system