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Location:
Cocotitlan
Category:
Management & Support
Indeed
VIP users support
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The User Management Support Specialist provides personalized support to high-value users, managing complex cases with strong ownership and so

Av. Insurgentes Sur 702, Del Valle Nte., Benito Juárez, 03103 Ciudad de México, CDMX, Mexico
$MXN 22,000-25,000/month
Indeed
Quality Assurance Supervisor (Bilingual English/Spanish)
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The Bilingual Quality Assurance Supervisor coordinates and delivers contact center quality assurance initiatives, driving quality excellence

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
$MXN 21,000/month
Indeed
Call Center Agent
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Seeking a motivated Call Center Agent (Retention Specialist) to retain existing customers by promoting products, addressing concerns, and pro

Guanajuato 54, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX, Mexico
$MXN 21,000/month
Indeed
HR Intern (Polanco, CDMX)
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This role offers comprehensive support across HR functions, including onboarding, offboarding, campaign support, data quality, document manag

Mexico City, CDMX, Mexico
Indeed
HR Intern (Iztapalapa, CDMX)
Summary:
This role provides comprehensive HR support, focusing on employee experience, data quality, and general HR processes within a team-oriented e

Mexico City, CDMX, Mexico
Indeed
Real time call center
Position Summary:
We are seeking a professional for real-time monitoring in our Contact Center, passionate about data analysis and rapid decision-maki

Eje Vial 4 Ote. (Avenida Río Churubusco) 2029, El Rodeo, Iztacalco, 08510 Ciudad de México, CDMX, Mexico
$MXN 11,000/month
Indeed
Real Time Adherence
Job Summary:
A leading Contact Center company is seeking an RTA to monitor and manage real-time operations, ensuring service level compliance and opti

Sindicato Nacional de Electricistas 54, Hab Viveros del Valle, 54060 Tlalnepantla, Méx., Mexico
$MXN 14,000-18,000/month
Indeed
WFM Call Center Coordination
Position Summary:
WFM Coordinator for a contact center with experience in forecasting, planning, campaign scheduling, reporting, and real-time perform

Eje Vial 4 Ote. (Avenida Río Churubusco) 2029, El Rodeo, Iztacalco, 08510 Ciudad de México, CDMX, Mexico
$MXN 21,000/month
Indeed
WFM Analyst
Job Summary:
We are seeking a passionate GTR Analyst with strong numerical skills, Excel expertise, and interest in call center metrics for a dynamic,

Av. Gustavo Díaz Ordaz 334, Presidentes, Álvaro Obregón, 01299 Ciudad de México, CDMX, Mexico
$MXN 16,000/month
Indeed
Customer Service Representative
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Seeking an empathetic and organized Customer Service Representative to be the frontline voice, handling high-volume support and delivering po

Mexico
Indeed
Inbound Sales & Customer Service Representative - (Home Services)
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This remote Inbound Sales & Customer Service Representative role involves handling high-volume calls to assist customers with home services,

Mexico
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Customer Sales Representative
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This remote Customer Sales Representative role focuses on converting inbound plumbing service inquiries into booked jobs and memberships thro

Mexico
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QA & Training Supervisor
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This role is a leadership opportunity for a bilingual QA & Training Supervisor to drive agent performance, enhance service quality, and devel

Mexico
Indeed
Customer Retention Specialist
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Mexico
Indeed
Partner Manager, Non Endemic Ads
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This role involves managing and optimizing advertising campaigns for enterprise partners, driving performance, communication, and long-term v

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
Indeed
Training Manager
Summary:
Coordinate and prioritize the implementation, delivery, and quality of sales, customer service, and process training to call center employees

Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
Indeed
BPO Trainer CDMX
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Seeking an energetic Contact Center Trainer to deliver engaging training programs, preparing new hires and supporting ongoing development for

Av. Insurgentes Sur 810, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
$MXN 35,000-40,000/year
Indeed
Coordinator-Marketing
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The Product & B2B Analyst at American Express executes key product and compliance processes, focusing on sales enablement and B2B initiatives

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
Indeed
Operations Leader (Call Center)
Job Summary:
A major call center is seeking an Operations Leader to analyze key performance indicators, identify improvement opportunities, design act

Isabel La Católica 5, Historic Center of Mexico City, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
$MXN 1/hour
Indeed
Team Lead Customer Service (Call Center) | USA Market
Summary:
CXperts is seeking a Team Lead to supervise and coordinate Customer Service Agents, ensuring operational excellence and high-quality customer

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
$MXN 24,000/year
Indeed
Tech Advisor
Summary:
The Service Technical Advisor acts as a direct liaison between STELLANTIS and its dealerships, providing technical assistance and fixed opera

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
Indeed
Bilingual Customer Care Agent
Summary:
This role involves delivering extraordinary customer service, understanding customer needs to offer tailored solutions, and enhancing custome

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
Indeed
CHAT - (part time) Customer Service Agent (Hybrid - Intermediate Advanced English Proficiency B2-C2)
Summary:
This role involves delivering exceptional customer experiences through chat, resolving issues efficiently using product knowledge and digital

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
Indeed
Data Coordinator/Call Center
Job Summary:
The MIS Coordinator oversees operational data, generates performance indicator reports for business units, and enhances customer service

Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
$MXN 18,900/year
Indeed
Retention Specialist - CDMX
Summary:
The Retention Specialist at RUI protects and retains consumer broadband customers by engaging directly with them to understand needs, address

Av. Coyoacán 896, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
$MXN 19,000-21,000/year
Indeed
High-earning commission Sales Expert
Summary:
Join RUI as an Inbound Sales Representative, handling prospect calls for internet service, using consultative questioning to influence buying

Av. Coyoacán 896, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
$MXN 20,000-21,000/year
Indeed
Real-Time Analyst / Call Center / +13K
Job Summary:
Manages in real time support staff and connection times of customer service representatives for banking operations.
Key Highlights:
1. J

Av. Gustavo Díaz Ordaz 334, Presidentes, Álvaro Obregón, 01299 Ciudad de México, CDMX, Mexico
$MXN 11,130/month
Indeed
Real-Time Analyst/Call Center
Job Summary:
Manages, in real time, support staff and connection times of customer service representatives for Banco Azteca.
Key Highlights:
1. Job s

Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
$MXN 11,130/month
Indeed
Real-Time Call Center Monitoring Analyst
Job Summary:
We are seeking a Real-Time Analyst to manage agents and connection times of customer service representatives and develop dialing strategi

Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
$MXN 11,130/month
Indeed
Real-Time Data Analyst (WFM/Contact Center)
Job Summary:
We are seeking a Real-Time WFM professional to monitor shift adherence and key performance indicators, generate reports, and execute acti

Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
$MXN 11,130/month
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