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Management & Support in Cocotitlan

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Management & Support
Cocotitlan
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Job Type
Workplace type
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Location:Cocotitlan
Category:Management & Support
VIP users support458366203305011200
Indeed

VIP users support

Summary: The User Management Support Specialist provides personalized support to high-value users, managing complex cases with strong ownership and so
Av. Insurgentes Sur 702, Del Valle Nte., Benito Juárez, 03103 Ciudad de México, CDMX, Mexico
$MXN 22,000-25,000/month
Quality Assurance Supervisor (Bilingual English/Spanish)458366163354931201
Indeed

Quality Assurance Supervisor (Bilingual English/Spanish)

Summary: The Bilingual Quality Assurance Supervisor coordinates and delivers contact center quality assurance initiatives, driving quality excellence
Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
$MXN 21,000/month
Call Center Agent458366070146344962
Indeed

Call Center Agent

Summary: Seeking a motivated Call Center Agent (Retention Specialist) to retain existing customers by promoting products, addressing concerns, and pro
Guanajuato 54, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX, Mexico
$MXN 21,000/month
HR Intern (Polanco, CDMX)458365963128678403
Indeed

HR Intern (Polanco, CDMX)

Summary: This role offers comprehensive support across HR functions, including onboarding, offboarding, campaign support, data quality, document manag
Mexico City, CDMX, Mexico
HR Intern (Iztapalapa, CDMX)458365942754846724
Indeed

HR Intern (Iztapalapa, CDMX)

Summary: This role provides comprehensive HR support, focusing on employee experience, data quality, and general HR processes within a team-oriented e
Mexico City, CDMX, Mexico
Real time call center458220453851965445
Indeed

Real time call center

Position Summary: We are seeking a professional for real-time monitoring in our Contact Center, passionate about data analysis and rapid decision-maki
Eje Vial 4 Ote. (Avenida Río Churubusco) 2029, El Rodeo, Iztacalco, 08510 Ciudad de México, CDMX, Mexico
$MXN 11,000/month
Real Time Adherence458220434264565766
Indeed

Real Time Adherence

Job Summary: A leading Contact Center company is seeking an RTA to monitor and manage real-time operations, ensuring service level compliance and opti
Sindicato Nacional de Electricistas 54, Hab Viveros del Valle, 54060 Tlalnepantla, Méx., Mexico
$MXN 14,000-18,000/month
WFM Call Center Coordination458220413083996167
Indeed

WFM Call Center Coordination

Position Summary: WFM Coordinator for a contact center with experience in forecasting, planning, campaign scheduling, reporting, and real-time perform
Eje Vial 4 Ote. (Avenida Río Churubusco) 2029, El Rodeo, Iztacalco, 08510 Ciudad de México, CDMX, Mexico
$MXN 21,000/month
WFM Analyst458220393045043208
Indeed

WFM Analyst

Job Summary: We are seeking a passionate GTR Analyst with strong numerical skills, Excel expertise, and interest in call center metrics for a dynamic,
Av. Gustavo Díaz Ordaz 334, Presidentes, Álvaro Obregón, 01299 Ciudad de México, CDMX, Mexico
$MXN 16,000/month
Customer Service Representative458366133815879689
Indeed

Customer Service Representative

Summary: Seeking an empathetic and organized Customer Service Representative to be the frontline voice, handling high-volume support and delivering po
Mexico
Inbound Sales & Customer Service Representative - (Home Services)4583661116915916810
Indeed

Inbound Sales & Customer Service Representative - (Home Services)

Summary: This remote Inbound Sales & Customer Service Representative role involves handling high-volume calls to assist customers with home services,
Mexico
Customer Sales Representative4583660906886144011
Indeed

Customer Sales Representative

Summary: This remote Customer Sales Representative role focuses on converting inbound plumbing service inquiries into booked jobs and memberships thro
Mexico
QA & Training Supervisor4583660065089331212
Indeed

QA & Training Supervisor

Summary: This role is a leadership opportunity for a bilingual QA & Training Supervisor to drive agent performance, enhance service quality, and devel
Mexico
Customer Retention Specialist4532407074042880013
Indeed

Customer Retention Specialist

Summary: This role focuses on retaining customers by empathizing with their concerns and offering solutions to maintain their relationship with the br
Mexico
Partner Manager, Non Endemic Ads4491433377857740814
Indeed

Partner Manager, Non Endemic Ads

Summary: This role involves managing and optimizing advertising campaigns for enterprise partners, driving performance, communication, and long-term v
Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
Training Manager4323969551309312015
Indeed

Training Manager

Summary: Coordinate and prioritize the implementation, delivery, and quality of sales, customer service, and process training to call center employees
Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
BPO Trainer CDMX4197462196315955216
Indeed

BPO Trainer CDMX

Summary: Seeking an energetic Contact Center Trainer to deliver engaging training programs, preparing new hires and supporting ongoing development for
Av. Insurgentes Sur 810, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
$MXN 35,000-40,000/year
Coordinator-Marketing4197460153054105617
Indeed

Coordinator-Marketing

Summary: The Product & B2B Analyst at American Express executes key product and compliance processes, focusing on sales enablement and B2B initiatives
Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
Operations Leader (Call Center)4196842613729075218
Indeed

Operations Leader (Call Center)

Job Summary: A major call center is seeking an Operations Leader to analyze key performance indicators, identify improvement opportunities, design act
Isabel La Católica 5, Historic Center of Mexico City, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
$MXN 1/hour
Team Lead Customer Service (Call Center) | USA Market4175936442761318419
Indeed

Team Lead Customer Service (Call Center) | USA Market

Summary: CXperts is seeking a Team Lead to supervise and coordinate Customer Service Agents, ensuring operational excellence and high-quality customer
Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
$MXN 24,000/year
Tech Advisor4175936255806873620
Indeed

Tech Advisor

Summary: The Service Technical Advisor acts as a direct liaison between STELLANTIS and its dealerships, providing technical assistance and fixed opera
Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
Bilingual Customer Care Agent4070794366504243221
Indeed

Bilingual Customer Care Agent

Summary: This role involves delivering extraordinary customer service, understanding customer needs to offer tailored solutions, and enhancing custome
Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
CHAT - (part time) Customer Service Agent (Hybrid - Intermediate Advanced English Proficiency B2-C2)4070794138655334422
Indeed

CHAT - (part time) Customer Service Agent (Hybrid - Intermediate Advanced English Proficiency B2-C2)

Summary: This role involves delivering exceptional customer experiences through chat, resolving issues efficiently using product knowledge and digital
Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
Data Coordinator/Call Center4056139394927923223
Indeed

Data Coordinator/Call Center

Job Summary: The MIS Coordinator oversees operational data, generates performance indicator reports for business units, and enhances customer service
Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
$MXN 18,900/year
Retention Specialist - CDMX4046891837404057624
Indeed

Retention Specialist - CDMX

Summary: The Retention Specialist at RUI protects and retains consumer broadband customers by engaging directly with them to understand needs, address
Av. Coyoacán 896, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
$MXN 19,000-21,000/year
High-earning commission Sales Expert4046890038264012825
Indeed

High-earning commission Sales Expert

Summary: Join RUI as an Inbound Sales Representative, handling prospect calls for internet service, using consultative questioning to influence buying
Av. Coyoacán 896, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
$MXN 20,000-21,000/year
Real-Time Analyst / Call Center / +13K4045129995269120026
Indeed

Real-Time Analyst / Call Center / +13K

Job Summary: Manages in real time support staff and connection times of customer service representatives for banking operations. Key Highlights: 1. J
Av. Gustavo Díaz Ordaz 334, Presidentes, Álvaro Obregón, 01299 Ciudad de México, CDMX, Mexico
$MXN 11,130/month
Real-Time Analyst/Call Center4045129793523097627
Indeed

Real-Time Analyst/Call Center

Job Summary: Manages, in real time, support staff and connection times of customer service representatives for Banco Azteca. Key Highlights: 1. Job s
Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
$MXN 11,130/month
Real-Time Call Center Monitoring Analyst4045129587471257628
Indeed

Real-Time Call Center Monitoring Analyst

Job Summary: We are seeking a Real-Time Analyst to manage agents and connection times of customer service representatives and develop dialing strategi
Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
$MXN 11,130/month
Real-Time Data Analyst (WFM/Contact Center)4045128957388595229
Indeed

Real-Time Data Analyst (WFM/Contact Center)

Job Summary: We are seeking a Real-Time WFM professional to monitor shift adherence and key performance indicators, generate reports, and execute acti
Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico
$MXN 11,130/month
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