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Formar parte de Hellmann significa mucho más que simplemente unirse a una empresa global. Es una invitación para moldear juntos el futuro de la industria logística.\nNuestra cultura Hellmann se basa en cuatro valores: Compasión, Espíritu Emprendedor, Pensamiento Innovador y Confianza. ¿Te identificas con estos valores? Entonces únete a nuestra FAMILIA — compuesta por aproximadamente 10.000 empleados en más de 200 ubicaciones en todo el mundo.\nPor un futuro mejor. Juntos.\nEl especialista en servicio al cliente AF está dedicado a brindar experiencia en un área específica, apoyando los objetivos de la organización mediante la aplicación de conocimientos y habilidades especializados. Este puesto se enfoca en entregar resultados de alta calidad en su área de especialización y contribuir a iniciativas estratégicas.\n\nEn Hellmann estamos buscando a nuestro próximo especialista en servicio al cliente para el equipo aéreo.\nRequisitos: Licenciatura concluida.\nIdiomas: inglés intermedio-avanzado.\nExperiencia en logística de importación y exportación aérea.\nServicio al cliente en logística.\nExperiencia mínima de 2 años en freight forwarding.\nObjetivo del puesto.\n\nBrindar atención personalizada a los clientes mediante la gestión eficiente de embarques nacionales e internacionales, asegurando su satisfacción a través de soluciones logísticas, seguimiento oportuno y cumplimiento de los KPI.\n\nIdentificación del puesto.\n\nResponsabilidades generales del puesto.\n\nFunciones y actividades generales del puesto.\nFunciones:\nProgramar embarques asegurando el cumplimiento de los requisitos del cliente.\nGestionar embarques desde la creación del expediente hasta la entrega final, supervisando cada etapa del proceso.\nRealizar un seguimiento puntual de las operaciones en curso, manteniendo una comunicación constante con clientes, agentes y proveedores.\nElaborar y enviar informes operativos y comerciales, asegurando la precisión de la información y su entrega oportuna.\nBrindar soporte a otras áreas que requieran atención en temas relacionados con los clientes asignados.\nRegistrar y mantener actualizada la información en los sistemas internos, particularmente en CargoWise One (CW1), conforme a los estándares establecidos.\nParticipar en reuniones o visitas con clientes clave, colaborando en la identificación de oportunidades de mejora y soluciones operativas.\nOfrecemos:\nSalario mensual de 27k.\nBeneficios superiores.\nModalidad híbrida de trabajo.\nLa inclusión y la diversidad social están profundamente arraigadas en nuestra cultura empresarial. Independientemente del género, la edad, posibles discapacidades, religión, origen étnico o identidad sexual: ¡estamos entusiasmados por conocerte!\nSi esta excelente oportunidad te entusiasma y cumples con los requisitos necesarios, ¡haz clic en POSTULARSE!\n¿Tienes aún preguntas? 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Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high\\-quality data set.\n\n \n\n\n\nAt Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. 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Success requires strong collaboration, analytical thinking, and fostering continuous improvement.\n\n \n\n\n**Job Responsibilities**\n\n\n**Customer Success**\n\n\n* Execute key tasks within the Global Client Service Center, including data input, client communications, data investigations, user administration, and other retail client operational activities.\n* Assist with Unify reporting—covering assembly, delivery, operational queries, and technical troubleshooting to ensure seamless client experience.\n* Help drive revenue growth by delivering high\\-quality service and accurate data, while consistently meeting team and individual inquiry targets.\n* Excel in a fast\\-paced, dynamic environment by demonstrating speed, accuracy, and effective ticket management.\n* Work closely with internal technical and commercial teams, ensuring clear communication and robust tracking to support client success.\n* Contribute to product improvement initiatives through testing, feedback, and proactive communication with stakeholders.\n\n \n\n\n**Operational Efficiency**\n\n\n* Promote and develop self\\-service resources to empower clients and reduce dependency on support.\n* Identify opportunities to enhance Global Client Service Center efficiency and implement practical solutions.\n* Document and report successes regularly to maintain visibility and accountability.\n\n \n\n\n**Team Development**\n\n\n* Assist in training and development of new employees to ensure smooth integration and performance.\n* Collaborate with global team members to maintain consistency, cohesion, and best practices across regions.\n\n \n\n\n**Requirements**\n\n\n* Bachelor’s degree (Business or related field)\n* 2–3 years in CPG or retail environment preferred\n* Strong data analysis skills\n* Advanced MS Office; experience with client ticket management (Zendesk, Salesforce, Jira, etc.)\n* Knowledge of SaaS applications and AI systems desirable\n* English proficiency; additional languages a plus\n* Ability for evening shift coverage and weekend on\\-call rotation\n\n \n\n\n**Circana Behaviors**\n\n\n\nBeyond technical skills, experience, and role\\-specific attributes, these shared behaviors are fundamental to our culture and success. 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DE C.V. is seeking a Recruitment Manager in Coyoacán, Mexico City**\n------------------------------------------------------------------------------------\n\n\n**Responsibilities:**\n\n* Mass recruitment for operational and administrative positions.\n* Monitoring of KPIs and effectiveness reports.\n* Supervision and management of the recruitment team.\n\n **Requirements:**\n\n* Bachelor’s degree in Psychology, Business Administration or related field (completed).\n* 1 year of experience in Recruitment and Selection in a Call Center.\n* Proficiency in Microsoft Office and psychometric tests.\n\n **We offer:**\n\n \n\nSalary\n\n \n\nBonus $2,500\n\n \n\nFood vouchers $500\n\n \n\nStatutory benefits\n\n \n\nLife insurance\n\n **Apply now and grow with us.**\n\n **Desired education level:** \n\nBachelor’s degree — completed\n\n\n**Desired experience level:** \n\nExpert level\n\n\n**Departmental function:** \n\nHuman Resources\n\n\n**Industry:** \n\nHuman Resources\n\n \n\n \n\n*This vacancy comes from the Talenteca.com job board:* \n\n*https://www.talenteca.com/anuncio?j_id=6967bca3610000350093efde&source=indeed*","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768519100408","seoName":"head-of-recruitment","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-cocotitlan/cate-customer-service-call-center/head-of-recruitment-6509044485235412/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"41f7852b-48f9-4f1d-a402-68330442e46a","sid":"76e31f57-904b-4b72-9f37-c29b9a65e0a1"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1768519100408,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1384","location":"Magisterio Nacional 161, Tlalpan Centro II, Tlalpan, 14000 Ciudad de México, CDMX, Mexico","infoId":"6509044483712312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Operational Talent Attraction Leader CDMX","content":"**HR CONNECT S.A. DE C.V. is seeking an Operational Talent Attraction Leader CDMX in Tlalpan, Mexico City**\n---------------------------------------------------------------------------------------------------------\n\n\n**Responsibilities:**\n\n* Mass operational and administrative recruitment.\n* Monitoring of KPIs and effectiveness reports.\n* Supervision and management of the recruitment team.\n\n **Requirements:**\n\n* Bachelor’s degree in Psychology, Business Administration or related field (completed).\n* 1 year of experience in Recruitment and Selection for Call Centers.\n* Proficiency in Microsoft Office and psychometric assessments.\n\n **We offer:**\n\n \n\nSalary\n\n \n\nBonus $2,500\n\n \n\nFood vouchers $500\n\n \n\nStatutory benefits\n\n \n\nLife insurance\n\n **Apply now and grow with us.**\n\n **Desired education level:** \n\nHigher education \\- degree holder\n\n\n**Desired experience level:** \n\nExpert level\n\n\n**Departmental function:** \n\nHuman Resources\n\n\n**Industry:** \n\nHuman Resources\n\n \n\n \n\n*This vacancy comes from the Talenteca.com job board:* \n\n*https://www.talenteca.com/anuncio?j\\_id\\=6967bd7d610000350093f060\\&source\\=indeed*","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768519100290","seoName":"operational-talent-attraction-leader-cdmx","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-cocotitlan/cate-customer-service-call-center/operational-talent-attraction-leader-cdmx-6509044483712312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"460a3ca6-8bb8-48b6-befd-680b652d69b6","sid":"76e31f57-904b-4b72-9f37-c29b9a65e0a1"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1768519100290,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1384","location":"Monte Casino 100, Molino del Rey, Miguel Hidalgo, 11100 Ciudad de México, CDMX, Mexico","infoId":"6509044440883512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Bilingual Talent Acquisition Coordinator","content":"**HR CONNECT S.A. 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As an Associate Payroll Analyst working on site in Mexico City, you’ll be a part of bringing humanity to business. \\#experienceTTEC\n\n\n**What You’ll Do** \n\nThis position is to performance the payroll activities, such as: Semi\\-monthly payroll calculation \\- upload/enter the payroll inputs reported through ticketing tool –, voluntary and non\\-voluntary terminations, Local Payroll Tax of Mexico and Annual Local Payroll Tax Mex City, Admin Fonacot Request and payment process, Benefits Process: Grocery and Restaurant coupons monthly requests, follow up and resolution of any kind of discrepancies on these benefits, Validation and resolution of Payroll inquiries through a ticketing tool. 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High level of integrity and judgment \n\nOrganized, Clean \\& Tidy working style. \n\nGreat people skills to deal with a diverse population\n\n\n**What You Can Expect** \n\nSupportive of your career and professional development \n\nAn inclusive culture and community minded organization where giving back is encouraged \n\nA global team of curious lifelong learners guided by our company values \n\nAsk us about our paid time off (PTO) and wellness and healthcare benefits \n\nAnd yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)\n\n\nVisit https://mybenefits.ttec.com/ for more information \n\nActual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels\n\n\n**About TTEC** \n\nOur business is about making customers happy. That's all we do. 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